In-room safe, desk, iron/ironing board, free cots/infant beds
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Reviews of Quality Hotel Airport South

2.5 out of 5
Quality Hotel Airport South
7228 Westminster Hwy, Richmond, BC

Reviews

7.6

Good

Rating 10 - Excellent. 555 out of 1617 reviews" "
Rating 8 - Good. 488 out of 1617 reviews" "
Rating 6 - Okay. 264 out of 1617 reviews" "
Rating 4 - Poor. 160 out of 1617 reviews" "
Rating 2 - Terrible. 150 out of 1617 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Harry Van der

Liked: Cleanliness, staff & service, property conditions & facilities
Convienent
Stayed 1 night in May 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
I had a fantastic stay and sleep! Room was very quiet, the bed was very very comfy and the sheets were very soft. Breakfast was plentiful and tasty, especially enjoyed the coffee! Transportation to and from airport was prompt and the driver was pleasant and followed the rules of the road. Mixup with a double room booking was resolved and I appreciated this!
Stayed 1 night in May 2024

6/10 Okay

Thomas

Business traveller
Disliked: Property conditions & facilities
Under construction
Stayed 1 night in May 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
While the lobby was under renovations the staff made up for it with excellent and very pleasant services.
Stayed 1 night in May 2024

4/10 Poor

Darlene

Business traveller
Disliked: Cleanliness, property conditions & facilities
It was under construction, wifi wouldnt stay connected, and also the room didnt have a fridge. The only upside was a friendly shuttle ride to the airport
Stayed 1 night in May 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that there was an airport shuttle. They are doing renovations, so some areas are disrupted, but it was perfect for me.
Stayed 1 night in May 2024

8/10 Good

joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. A little dirty due to construction. Making progress!
Stayed 3 nights in May 2024

6/10 Okay

Grace

Hotel room broken and damage.
Stayed 1 night in May 2024

8/10 Good

Mary, Moncton

Liked: Staff & service
The property is under going a major renovation so the lobby and breakfast area are part of the work zone. That being said, the staff went out of their way to accommodate our needs, specifically an early check-in. The young lady at the front desk, I believe her name was Kush, was extremely friendly and helpful while working through the construction and I am sure complaints from some guests. The shuttle bus to the airport was clean and on time. We would stay again.
Stayed 1 night in Apr 2024

8/10 Good

Karen

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Gurvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in May 2024

6/10 Okay

Sophie

Shuttle to airport available
Stayed 1 night in Apr 2024

2/10 Terrible

Johnson

Disliked: Staff & service, property conditions & facilities
First floor still renovating, no room service, worst check in service
Stayed 5 nights in Apr 2024

8/10 Good

Rocky

Liked: Cleanliness, staff & service
quiet at night;
Stayed 1 night in Apr 2024

6/10 Okay

Darren

Stayed 1 night in Apr 2024

6/10 Okay

Federico

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was undergoing renovations. It was dusty and dirty. $170 for a bare minimum room. The room seemed outdated, the bathroom specifically. Great service from the front desk and the shuttle to the airport was great. Easy check in.
Stayed 1 night in Apr 2024

2/10 Terrible

Ann

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Very dated and under construction
Stayed 1 night in Apr 2024

8/10 Good

Brandi-Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Undergoing construction but acceptable cleanliness and linen quality
Stayed 1 night in Apr 2024

8/10 Good

Theresa

Liked: Staff & service
Good price bathroom walls and bathtub needs a good bleaching
Stayed 2 nights in Apr 2024

4/10 Poor

Chloe

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Judy

Ok so far. Long wait at airport for shuttle as other hotels shuttles came more frequently. Staff seem helpful and room is comfortable.
Stayed 1 night in Apr 2024

6/10 Okay

Ewen

Stayed 1 night in Apr 2024

2/10 Terrible

Daman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience donot recommend this hotel to anyone please go other hotel at this price. Never comming back.
Stayed 1 night in Apr 2024

6/10 Okay

Kofo

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was a giant construction bing in front of the underground parkade. It made it awful to park large vehicles
Stayed 4 nights in Apr 2024

10/10 Excellent

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is undergoing renovations. The lobby looks like a war zone. The staff are doing admirably considering the conditions. I am sure things will be better soon.
Stayed 1 night in Apr 2024

4/10 Poor

Lori

Travelled with group
The staff were very friendly and accommodating under the circumstances of their Reno.
Stayed 1 night in Apr 2024

10/10 Excellent

Gordon, Delta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great place, close to the hospital, but without ambulances’ sirens.
Stayed 1 night in Feb 2024

8/10 Good

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Sandi

Travelled with partner
Disliked: Staff & service, property conditions & facilities
This hotel is under renovation still. The location is good and the rooms are similar to a Super 8 or Motel 6. Average.
Stayed 1 night in Apr 2024

10/10 Excellent

XIAOMING

Travelled with family
Liked: Staff & service
It's good that transportation from/to airport is provided for free. the place is quiet. hotel staff is very helpful.
Stayed 1 night in Feb 2024

6/10 Okay

Larry

Disliked: Cleanliness, amenities, property conditions & facilities
Lacking food Good breakfast buffet
Stayed 2 nights in Apr 2024

2/10 Terrible

Michelle

Stayed 1 night in Apr 2024

2/10 Terrible

Derrick

Business traveller
The whole lobby was under Renovations. Soiled bed cover. Pink mold around tub. stained walls that are marked up I reported this to staff when I arrived in the early afternoon and when I got back in the evening from my event nothing was done. they said sorry. Never again! Slept on top of the covers.
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Staff & service, property conditions & facilities
Every was very clean and very reasonably priced
Stayed 1 night in Apr 2024

2/10 Terrible

You

Disliked: Cleanliness, amenities, property conditions & facilities
The property is under renovation, when my taxi dropped me off. I thought I entered a construction site. Taxi drop off at the back door, wooden boards were covered from ceiling to floor, no entrance. I was confused, not sure if it was a hotel. As I open the entrance door, clothes covered from ceiling to floor, around the whole lobby area, the cash register is open, a lady was standing there, couple construction worker or hotel staff was seating on the folding chair. Floor is dusty duty to construction. I asked is the hotel open? The lady told me it’s, but I don’t feel comfortable. And asked if there is siblings hotel could take us. She said no. I asked to cancel, she said it’s too late. I didn’t stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Lori

Liked: Staff & service
Disliked: Property conditions & facilities
Undergoing renos and was not informed
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
We were only there for a short time getting in later in the evening and leaving early in the morning to catch a flight. The front desk staff were very helpful and they had some breakfast goodies ready early for us before we took the free airport transportation from the hotel.
Stayed 1 night in Feb 2024

8/10 Good

Iain

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Apr 2024

2/10 Terrible

Clerrissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty cigarettes and motel level quality. Got physically ill staying here
Stayed 1 night in Feb 2024

6/10 Okay

Allain, Sidney

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

katherine

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel was not at all as advertised on the website, it was under construction and terrible. I asked for a refund and non was given. Do not stay here
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, nice room.
Stayed 1 night in Apr 2024

10/10 Excellent

Donna

Travelled with partner
Liked: Amenities
Very friendly staff
Stayed 1 night in Apr 2024

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was being renovated and should have been closed. Felt like a construction site, because it was. Terrible value for the money.
Stayed 1 night in Mar 2024

10/10 Excellent

Angelika

Stayed 1 night in Apr 2024

2/10 Terrible

Gracy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Looks Like I booked a different room and was assigned a different room. Not happy at all:(
Stayed 1 night in Mar 2024

4/10 Poor

Donald

Disliked: Cleanliness, property conditions & facilities
Property is beening reovated, lobby is a construction zone. Tv did not work batteries in remote were coroded
Stayed 1 night in Mar 2024

6/10 Okay

Ronald David

Travelled with partner
Entire lobby under renovations including breakfast area, so hard to rate anything more than average at best. I’m sure it would be nice when complete.
Stayed 2 nights in Mar 2024

8/10 Good

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk was friendly and kind.
Stayed 1 night in Mar 2024