Ratings based on 70 verified reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia-verified reviews
by a verified traveller
Beautiful property, lackluster staff
Posted 21 Apr 2023 on HotelsThe hotel itself is very nice with gorgeous wood floors and nice small touches throughout. It’s located very central in walking distance for most destinations in Salta. We found the breakfast to be lacking as it was a few pastries and watery yogurt. Most importantly, the front desk staff seemed annoyed by any question we asked whether it be about our stay at the hotel or a recommendation. The main guy at the front desk was generally too busy to help us and made us feel like a burden. When we asked for a nice coffee shop to grab breakfast their best suggestion was Havana aka the Starbucks of Argentina when there are plentiful cafes and coffee shops nearby.
by a verified traveller
Posted 14 Dec 2022
When I travel to Salta, this is where I stay. 2-3 blocks from some great restaurants and bars, including the best burger I've ever had in Argentina!
by a verified traveller
Posted 20 Aug 2022
A lovely hotel decorated with good taste and personality. Very attentive staff too.
by a verified traveller
Posted 2 Jan 2021
by a verified traveller
Bait and switch
Posted 21 Feb 2020 on HotelsThe hotel offers a very good relationship between quality and price. The pool and garden are especially attractive.
My gripe concerns the room I was initially assigned. I booked a standard double and was, without comment, shown to a very small room. After a few hours I checked my reservation, the listing on hotels.com, and the hotel's own web site. My room was nothing like the 22 square meter room advertised as a standard double on hotels.com. Instead it was clearly the "double small" listed only on the hotel's own site. I complained. The desk agent on duty that evening said I was correct, that nothing could be done that night, but that I could move the following day (lots of fun to pack and unpack again). The following morning the desk agent claimed that my room was a standard double (this made me mad) but could switch me anyway. I moved to a more spacious room that corresponded to what was advertised as a standard double on hotels.com and the hotel's own web site.
At check-out I requested compensation for the smaller room and was given 250 pesos (about US$4). I don't know if this was fair or a few pennies tossed my way to get rid of me.
I note that the hotel has now switched around pictures on the web and shows a photo of the postage stamp room as a "standard double."
In addition: internet connection is poor and the sinks in both rooms contained hairs of unknown origin.
Watch out!
by a verified traveller
Posted 5 Feb 2020
by a verified traveller
Characterful friendly hotel
Posted 26 Nov 2019 on HotelsLovely little hotel with character and charm. Staff were very friendly and helpful. Our room was on the small side but probably as we'd asked for an early check in which is fair enough. Breakfast was a bit on the sparse side but there were some lovely pastries. Would definitely return, the communal garden and pool area is a lovely place to sit for a few hours.
by a verified traveller
Posted 12 Jun 2019 on Orbitz
In walking distance from center, easy exccess, but no lift/elevater.
by a verified traveller
Posted 17 Apr 2019
Friendly staff and good value for money. Lots of restaurants and bars close by. The air conditioning in our room didn’t work very well and the breakfast wasn’t great, wWouldn’t recommend for longer stays
by a verified traveller
Posted 21 Dec 2018
Rooms were upgraded and modern and clean with nice views of pool area. Parking very secure. Staff friendly. Our only complaint would be there were no screens on the windows. When we needed air at night the mosquitoes got in.
