Ratings based on 18 verified reviews

3.6 out of 5
67% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 5 Nov 2024
5 out of 5
by a verified traveller

Posted 2 Jan 2024 on Hotels
Very friendly staff. Very helpful. Shower drainage not good. Iron and iron boards not accessible
1 out of 5
by a verified traveller

Posted 1 Dec 2023
We were never informed of power cuts and its corresponding impact in a room with small fan and the inability to open windows due to plenty of mosquitoes and other insects. The whole family had an awful night and were dumbfounded to learn that they have a generator and simply forgot to put it on. This is appalling customer service. No indication of depth sign around a swimming pool which plunges up to 2 metres and you can just imagine the risk for the customers Customer care zero
5 out of 5
by a verified traveller

A night well spent.

Posted 28 Apr 2021 on Hotels
The hotel is in a quiet and relaxed environment. The room where we slept was spacious. The gentleman who was a receptionist during the night was very helpful and friendly. We really enjoyed our stay.
1 out of 5
by a verified traveller

Posted 2 Sep 2019 on Hotels
The plumbing needs definite attention. You either cooked or froze, no in between. The hair dryer cord was looped though 2 holes in the closet, making it impossible to use and no mirror was anywhere near the dryer and plugs in the room.
5 out of 5
by a verified traveller

Chill Quality Time

Posted 23 Jun 2019 on Hotels
My experience was enjoyable especially since it was a last minute booking. The room was spacious, clean and warm.
5 out of 5
by a verified traveller

Posted 29 Apr 2019
Valverde Country Hotel was perfect for my time in South Africa. The rooms were furnished with lovely antiques and the gardens were immaculately groomed. A room on the second floor has the best internet connection. The restaurant offers a nice selection and happily meets special dietary requests. There is no AC for hot months; but that goes for most hotels in SA. I plan to stay again in December.
Comment from Hotel Management
13 May 2019 by Joaquin Valverde, Hotel Management
Dear Customer, thank you very much for your lovely review and stay at Valverde, we loved hosting you and looking forward to seeing you and your family again in December
4 out of 5
by Thato

Friendly staff hotel

Posted 4 Jan 2017 on Hotels
The Staff was really friendly and accommodating. They went above and beyond to make sure our stay was comfortable
3 out of 5
by Hesma

This traveller left a rating score only Posted 30 Dec 2016 on Hotels
4 out of 5
by a verified traveller

Posted 3 Nov 2016 on Hotels
huge comfortable bed but very hot as there is no air conditioner
Comment from Hotel Management
7 Nov 2016 by General Manager, Hotel Management
Dear Customer, I am very sorry about the room being very hot. we had the hottest week in many years with temperatures reaching nearly 35 degrees. thanks for your feedback regards JP the Owner
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