Ratings based on 14 verified reviews
3.0 Room cleanliness
3.4 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia-verified reviews
by a verified traveller
Posted 29 Apr 2024
Nice stay in this hotel overall great experience I recommend to all visit in this hotel
Comment from Hotel Management
29 Apr 2024 by Anand , Hotel Management
Thanks for your valuable feedback
by a verified traveller
Posted 25 Apr 2024
Great experience in hotel pink city, service was great overall good
Comment from Hotel Management
25 Apr 2024 by Hotel pink city , Hotel Management
Thanks for your feedback
by a verified traveller
Posted 18 Apr 2019
The best point of the hotel is its location which is very near to New Delhi Railway Station (able to walk in 5 mins), I walked from the hotel to the train station in the early morning at 6.00 am and it's okay. Other than that are no goods. The room is not clean, the bathroom has smell, and it looks like there are construction around the hotel all the time. I am not sure if this is Delhi standard, but I can find a lot better hotel in other city with the same price. (The room wasn't look like in the picture at all)
The surrounding area of the hotel was dirty and not comfortable to walk pass.
Overall, this hotel was for getting of the train (closed to both railway and metro) for shower and quick sleep and quickly get out to catch another train for me.
Not recommend for girls.
โรงแรมอยู่ใกล้สถานีรถไฟและรถไฟฟ้า เหมาะสำหรับคนเดินทางตอนเช้าหรือดึกมากแล้วต้องการเดินไปรถไฟ ไม่เหมาะกับการพักผ่อนหลายวัน ทั้งตัวโรงแรม ห้อง และบรรยากาศโดยรอบค่อนข้างสกปรก
ไม่แนะนำสำหรับครอบครัวและทริปผู้หญิงล้วนค่ะ
Comment from Hotel Management
1 May 2019 by Comfert Room, Hotel Management
Dear Guest, I thank you for sparing your valuable time to post a review of us. Please accept our sincere apology for the inconvenience caused during your stay. It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. We have taken up with the concerned departments and corrective actions have been taken. My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times. Regards Replied by Comfort (Hotel Manager) Replied by Comfort (Hotel Manager)
Replied by Comfort (Hotel Manager)
by a verified traveller
Posted 9 Apr 2019
When I arrived they said they didn’t have my booking, even though I showed them my information from expedia and had been conversing with them over email about getting an airport pickup. Checking in took a very long time and involved multiple people and phone calls before it was cleared up. Also wifi was nor offered all day.
Comment from Hotel Management
9 Apr 2019 by comfort, Hotel Management
Dear Guest, Greetings!! Thank you for taking the time to share your experience at Our Property. we are inform you that we will take a strict action as per your complain. we hope we are looking your next stay very soon... Replied by Easy Travel India Replied by Easy Travel India (Hotel Manager)
Replied by Comfort (Hotel Manager)
by a verified traveller
Posted 7 Dec 2018
I communicated regularly with the hotel staff beginning several weeks before my arrival. They responded quickly and I sent my arrival information as I reserved a car to pick me up. No car showed up! After arriving to the hotel, the did not have my reservation and walked me to a “sister” property which was the worse hotel I had ever scene. I refused and walked back with my luggage to the Pink.
Strangely, they had my reservation in there system, even though I showed them the printed copy before. They said they released the room because they did not know my fight was delayed, even though I sent regular updates via the secured message system. I was scheduled to arrive at 9:30 pm on a Saturday, but instead arrived at 10:00 am on a Sunday.
They then walked me directly across the street, 15-ft wide, to another hotel. It was better, but still very poor. I accepted it because I was exhausted and my stay would be brief.
Comment from Hotel Management
22 Dec 2018 by Easy Travel India, Hotel Management
Dear Guest, I thank you for sparing your valuable time to post a review of us on Please accept our sincere apology for the inconvenience caused during your stay. on that day we have a some problem in your room that's why we give you a room our another concern sister property. sorry for inconvenience. we are looking your next memorable stay with us.
by a verified traveller from New Delhi
Posted 29 Oct 2018
The staff was helpful but the rooms themselves were not clean. The towels and bedding were unwashed and the air conditioner in the room did not work. There was no hot water and the sink leaked.
Comment from Hotel Management
31 Oct 2018 by Easy Travel India, Hotel Management
Dear Guest, Greetings!! Thank you for taking the time to share your experience at Our Property on It is a pleasure to read such a pleasant review and it gives me immense joy when our guests leave on a positive note. we are inform you that we already mention in all sites we cannot allowed Local NCR ID's so its hotel policy. On services we ill tack strict action hope in future we give you our best services
by a verified traveller
Worst stay ever!
Posted 10 Aug 2018 on HotelsPaharganj is a hotbed of dreary hotels but this one takes the cake for worst hospitality ever. To begin with, we booked a triple room. On arrival, we were told that they had allotted that room to some other guest and we were offered a room in another hotel/annexe. We refused and insisted on a room in the same hotel. They finally gave us two different rooms and guess what, there was a cat in one of those rooms!
BAD hospitality, no hygiene, rooms that haven't been probably had a proper cleaning in years. A/C wasn't switched off even though we specifically told them to before we left for dinner. On our return, when we went to the reception to ask why the aircon wasn't yet switched on, they gave us the lamest excuse ever - they switched on the ACs in the wrong rooms supposedly!
DO NOT trust the pics you see on here or any other site. The rooms are nothing like it, you won't even get the basic comfort of a good night's sleep. Even the touts outside New Delhi's railway station will make a face when you mention you have a reservation at Pink City!!
AVOID LIKE THE PLAGUE!
Comment from Hotel Management
14 Aug 2018 by Easy Travel India, Hotel Management
Dear Guest,
I thank you for sparing your valuable time to post a review of us on
Please accept our sincere apology for the inconvenience caused during your stay.
It is feedback from esteemed guests like you that helps us to constantly introspect our systems and procedures and assists us in striving for a better product and service. we would like to say that we have 2 concern sister property then we give you a room our another property because on that day we have some problem in our triple room pipes are broken and water going out side the bathroom that's why we give you a our another property. after that we give you a two double rooms behalf of triple room.
We have taken up with the concerned departments and corrective actions have been taken.
My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.
Regards
by a verified traveller
Posted 29 Apr 2018 on Hotels
Comment from Hotel Management
1 May 2018 by Anand, Hotel Management
Dear Guest,
Thank you for your review, we greatly appreciate your kind words and feedback. I am pleased to know that you had a comfortable stay with us at the Our Property and you enjoyed the services.
The entire staff is dedicated in delivering exceptional services to all our guests and I am glad to know we were able to curate your stay “memorable”
We once again Thank you for staying at our Property and we hope you choose to stay with us again whenever your travel needs bring you back to New Delhi. Best Wishes
Recommended
for Everyoneby a verified traveller
Awesome stay in Hotel Pink City
Posted 21 Mar 2018Awesome stay in this hotel location is very good, just 3 minutes walking distance from new delhi Railway Station. Hotel staff is very nice and helpful. They also have in house travel desk make a same day Agra with good price. Mr. Anand is the person who take care of the property. I always stay in this hotel
Comment from Hotel Management
22 Mar 2018 by Anand, Hotel Management
Dear Guest, Greetings!! Thank you for taking the time to share your experience at Our Property on It is a pleasure to read such a pleasant review and it gives me immense joy when our guests leave on a positive note. I am glad to read that you enjoyed different aspects of the hotel during your stay with us and the meals and services offered by my team were to your expectation. It has been my pleasure to convey your compliments to the entire team. They are delighted to know that their contribution has been recognized and appreciated by you. We take great pride in our service and happy guests are the greatest source of motivation for all of us here. Thank you for your kind comments regarding the services. it’s all about people working together to create memories of a life time for all our guests. Thank you for your review and we hope to welcome you back in the not so distant future. Best Regards
by a verified traveller
請小心評估！
Posted 3 Nov 2019 on Hotels一星都比多佢！不單止沒有熱水提供（是沒有）沒有冷氣，床單留有之前住客的頭髮！沒有相片中那般清潔
