Dominican Republic Luxury Holidays

Excellent!! Definitely coming back

Excelente lugar para descansar o pasarla en familia, la recepcionistas un amor me ayudaron en todo cuartos super amplios y comida excepcional

The facility is very nice, a little qear and tear sign showing but the staff and service is what makes this place special and a 5 star hotel. There butler service team is so very accomadating and our butler Suleica goes far and beyond to give you and help to make your day perfect

During our recent family visit to the Hard Rock Hotel and Casino, we had a very good experience, making it a standout destination. The property captures the iconic rock-and-roll theme with bold décor, lively music, and a vibrant atmosphere that keeps the experience exciting from check-in to check-out. One of the strongest features of the property is its diverse and high-quality dining options. We could choose from a variety of restaurants with great consistency in food quality, presentation, and flavor. Even the buffet and quick-stop cafés are maintained at a high standard, with fresh selections, well-stocked stations, and clean environments — not always a given at large resorts. The customer service is consistently excellent. Employees are friendly and genuinely focused on making each guest feel welcomed. The hotel offers a vibrant and well-rounded lineup of activities and entertainment to suit all types of guests. The kids loved the water park and the resort-style pools, where we could enjoy daytime events. Retail shops, bars, and lounges round out the experience, making it easy to stay entertained and engaged without ever leaving the property. The guest rooms are clean, spacious, and offer comfortable beds, but some elements — particularly the bathrooms and showers — are showing signs of age. Showers are functional but lack modern features and could benefit from a remodel. Overall, the hotel delivers an exciting, well-rounded resort experience.

The staff is fantastic. The resort was great. Would have apprecited if it were explained that some of the water parks were only available if we had upgraded. We would have upgraded had we known. We did not know before we went that there was a huge algie bloom in the ocean that causes the air to smell like rotten eggs. The beaches were not cleaned like some of the other resorts do. The beach was completly unusable and the pool near the ocean smelled horrible as a result.

Excellent!! Definitely coming back

The facility is very nice, a little qear and tear sign showing but the staff and service is what makes this place special and a 5 star hotel. There butler service team is so very accomadating and our butler Suleica goes far and beyond to give you and help to make your day perfect

During our recent family visit to the Hard Rock Hotel and Casino, we had a very good experience, making it a standout destination. The property captures the iconic rock-and-roll theme with bold décor, lively music, and a vibrant atmosphere that keeps the experience exciting from check-in to check-out. One of the strongest features of the property is its diverse and high-quality dining options. We could choose from a variety of restaurants with great consistency in food quality, presentation, and flavor. Even the buffet and quick-stop cafés are maintained at a high standard, with fresh selections, well-stocked stations, and clean environments — not always a given at large resorts. The customer service is consistently excellent. Employees are friendly and genuinely focused on making each guest feel welcomed. The hotel offers a vibrant and well-rounded lineup of activities and entertainment to suit all types of guests. The kids loved the water park and the resort-style pools, where we could enjoy daytime events. Retail shops, bars, and lounges round out the experience, making it easy to stay entertained and engaged without ever leaving the property. The guest rooms are clean, spacious, and offer comfortable beds, but some elements — particularly the bathrooms and showers — are showing signs of age. Showers are functional but lack modern features and could benefit from a remodel. Overall, the hotel delivers an exciting, well-rounded resort experience.

Excellent!! Definitely coming back

Excelente lugar para descansar o pasarla en familia, la recepcionistas un amor me ayudaron en todo cuartos super amplios y comida excepcional

The facility is very nice, a little qear and tear sign showing but the staff and service is what makes this place special and a 5 star hotel. There butler service team is so very accomadating and our butler Suleica goes far and beyond to give you and help to make your day perfect