La Altagracia Kid friendly Holidays

The room was nice, but the bathroom was definitely not updated. Bathroom had a sewer smell at times, the bathtub was old and marked up, and shower had rusty old marbled tiles. We could hear animals or bugs at night in our vents near the door. Cockroach seen at lounge bar and one in our bathroom. Some staff were friendly, some don’t even make eye contact, will only attend to you if you tip first! Spent most of the week trying to find out where everything was, had to use cellphone too much for restaurants and information. Overall, would not go back.

Depends what you are after. The resort is really big. Nice pools lots of options for sure. Water park was great. No complaints really. I do personally like a slightly smaller resort. That’s just my personal preference. But everything was very clean and staff was great. My one BIG complaint was getting forced into a breakfast meeting that took 2 hours, trying to get sold on being a member. Absolutely hated that and would also my make me not go back.

Cuartos con olor a polvo, telarañas, baños en mal estado.

Fuimos de aniversario y quisimos dar una segunda oportunidad luego de ir en Agosto ya que nos encanta la propiedad. Sin embargo, pedimos unas amenidades para nuestro día especial y nada llegó. Solicitamos unas reservaciones y gracias que resolvieron pero tuvimos el mal sabor de tener la reservación mal hecha y si no podían resolver nos quedábamos sin cenar.

Staff was wonderful, rooms were clean and comfortable, out butler, Alexander Rijo was amazing.

The room was nice, but the bathroom was definitely not updated. Bathroom had a sewer smell at times, the bathtub was old and marked up, and shower had rusty old marbled tiles. We could hear animals or bugs at night in our vents near the door. Cockroach seen at lounge bar and one in our bathroom. Some staff were friendly, some don’t even make eye contact, will only attend to you if you tip first! Spent most of the week trying to find out where everything was, had to use cellphone too much for restaurants and information. Overall, would not go back.

Depends what you are after. The resort is really big. Nice pools lots of options for sure. Water park was great. No complaints really. I do personally like a slightly smaller resort. That’s just my personal preference. But everything was very clean and staff was great. My one BIG complaint was getting forced into a breakfast meeting that took 2 hours, trying to get sold on being a member. Absolutely hated that and would also my make me not go back.

Staff was wonderful, rooms were clean and comfortable, out butler, Alexander Rijo was amazing.

Fuimos de aniversario y quisimos dar una segunda oportunidad luego de ir en Agosto ya que nos encanta la propiedad. Sin embargo, pedimos unas amenidades para nuestro día especial y nada llegó. Solicitamos unas reservaciones y gracias que resolvieron pero tuvimos el mal sabor de tener la reservación mal hecha y si no podían resolver nos quedábamos sin cenar.

Depends what you are after. The resort is really big. Nice pools lots of options for sure. Water park was great. No complaints really. I do personally like a slightly smaller resort. That’s just my personal preference. But everything was very clean and staff was great. My one BIG complaint was getting forced into a breakfast meeting that took 2 hours, trying to get sold on being a member. Absolutely hated that and would also my make me not go back.

Cuartos con olor a polvo, telarañas, baños en mal estado.

The room was nice, but the bathroom was definitely not updated. Bathroom had a sewer smell at times, the bathtub was old and marked up, and shower had rusty old marbled tiles. We could hear animals or bugs at night in our vents near the door. Cockroach seen at lounge bar and one in our bathroom. Some staff were friendly, some don’t even make eye contact, will only attend to you if you tip first! Spent most of the week trying to find out where everything was, had to use cellphone too much for restaurants and information. Overall, would not go back.

Depends what you are after. The resort is really big. Nice pools lots of options for sure. Water park was great. No complaints really. I do personally like a slightly smaller resort. That’s just my personal preference. But everything was very clean and staff was great. My one BIG complaint was getting forced into a breakfast meeting that took 2 hours, trying to get sold on being a member. Absolutely hated that and would also my make me not go back.

Fuimos de aniversario y quisimos dar una segunda oportunidad luego de ir en Agosto ya que nos encanta la propiedad. Sin embargo, pedimos unas amenidades para nuestro día especial y nada llegó. Solicitamos unas reservaciones y gracias que resolvieron pero tuvimos el mal sabor de tener la reservación mal hecha y si no podían resolver nos quedábamos sin cenar.