La Altagracia Kid friendly Holidays

We recently stayed at Zel Punta Cana and had a pleasant overall experience. The rooms were spacious, clean, and nicely designed, making our stay comfortable and relaxing. The pools were definitely a highlight—beautiful, well-maintained, and a great place to unwind throughout the day. That said, the food was average and felt quite repetitive, with similar options offered daily. The service was also just okay—nothing particularly standout, but not bad either. One downside was the beach—it’s a bit far from the main areas, and there weren’t enough sunbeds available, which made it less enjoyable at times. Overall, it’s a nice resort with great accommodations and pool areas, but there’s room for improvement when it comes to dining variety, service, and beach convenience.

The staff was top notch. Always smiling always accommodating. I would definitely stay here again.

The resort was amazing! Food was incredible with so much selection! The beach was clean and the staff were fun and ready to make my stay so enjoyable!! Definitely going back next year!!

The property was beautiful and well maintained. The staff was fantastic. Food was wonderful. We plan on returning.

The resort itself was beautiful. The rooms were somewhat dated, and the bathroom shower had no hot water so I couldn’t wash my hair during the duration of my stay because I’d only get about a minute to two of lukewarm water to be able to rinse off before dinner each night. The staff was generally kind, though there was an expectation for tips (gentleman bringing my bags to my room, stood at the door and did not leave until I took out money - unfortunately for me, the smallest bill I had was a $20). The hotel worker running the towel hut asked if I had a husband and told me that I needed a Dominican baby in me and that he wanted to come back to Canada with me. I tried to politely laugh it off and walk away. Unfortunately, this was a daily conversation any time I had to change my towel (I travelled alone so couldn’t send someone else to do the towel exchange for me). The hotel does not provide shuttle service or transportation to/from the airport. The taxi I took claimed he would offer to drive me to the hotel from the airport for $50, pulled up to a gas station and told me I could tap my credit card, and when I did, I realize he charged me $75. Again, I was alone and it was nighttime and didn’t want to cause a fuss and jeopardize my safety. The pool and beach are great, the resort is a perfect size in my opinion, ten buildings with only two floors in each. Not too large. Plenty of restaurant and food options. The watersides on site are a fun added bonus.

We recently stayed at Zel Punta Cana and had a pleasant overall experience. The rooms were spacious, clean, and nicely designed, making our stay comfortable and relaxing. The pools were definitely a highlight—beautiful, well-maintained, and a great place to unwind throughout the day. That said, the food was average and felt quite repetitive, with similar options offered daily. The service was also just okay—nothing particularly standout, but not bad either. One downside was the beach—it’s a bit far from the main areas, and there weren’t enough sunbeds available, which made it less enjoyable at times. Overall, it’s a nice resort with great accommodations and pool areas, but there’s room for improvement when it comes to dining variety, service, and beach convenience.

The staff was top notch. Always smiling always accommodating. I would definitely stay here again.

The property was beautiful and well maintained. The staff was fantastic. Food was wonderful. We plan on returning.

We recently stayed at Zel Punta Cana and had a pleasant overall experience. The rooms were spacious, clean, and nicely designed, making our stay comfortable and relaxing. The pools were definitely a highlight—beautiful, well-maintained, and a great place to unwind throughout the day. That said, the food was average and felt quite repetitive, with similar options offered daily. The service was also just okay—nothing particularly standout, but not bad either. One downside was the beach—it’s a bit far from the main areas, and there weren’t enough sunbeds available, which made it less enjoyable at times. Overall, it’s a nice resort with great accommodations and pool areas, but there’s room for improvement when it comes to dining variety, service, and beach convenience.

The property was beautiful and well maintained. The staff was fantastic. Food was wonderful. We plan on returning.

Excellent resort! Beautiful property! Very nice and friendly staff! We definitely will be back.