Hispaniola Kid friendly Holidays

Great staff and amazing hotel

Great customer service, food and hotel we highly recommend

Since the new ownership you can definitely tell the property has taken a downward turn. The rooms arent being take care of, events are short lived, the buffet is sad. I have stayed here 3 times now and the ambar used to be the cream of the crop, you could go anywhere and eat anywhere. Now your stuck to only your resort. I had to ask multiple times for any of my perks, had to pay to upgrade and even then that swim out toilet broke multiple times. The previous room before the upgrade the fridge didnt work. Also the al a carte meals are shared with other resorts. I spent a lot of money to be far away from children and still had to deal with screaming brats at dinner. I will not be returning. Dont get me started on the spa too, its a joke.

Rosario was a rockstar butler and the boys at pool 4 swim up bar Gustavo, Juan, Luis and Victor were the best bartenders ever

Nice resort, clean. Staff mostly friendly, think sometimes a little overwhelmed with the influx of tourism but I'm sure over time, they will get the hang of it! Rooms cleaned, fridges restocked daily. We had a swimout suite, wish we had known it was in the shade for most of the day, so quite a bit cooler than main pools. Good selection of foods each day, always something to choose. Beach was nice & close to resort, very little seaweed issues (we went beginning of December) water a little choppy so not good for non or basic swimmers!

Great staff and amazing hotel

Great customer service, food and hotel we highly recommend

Rosario was a rockstar butler and the boys at pool 4 swim up bar Gustavo, Juan, Luis and Victor were the best bartenders ever