Türkiye Beach Holidays

! The Marmara Hotel – A Good Stay with a Few Funny Surprises Overall, I had a very pleasant stay, but there are a few things future guests should know. First, the website is a little misleading. It mentions an airport shuttle, but there isn’t one, so plan your transportation accordingly. Second, the attached SheMall looked like a movie set after everyone had gone home—almost completely empty. Don’t expect a shopping adventure there. Now, let’s talk about the interior design. I’m convinced the woodwork was designed by a framing carpenter who had a little too much coffee that morning. It has a very… “under construction” personality. 😄 The biggest challenge was the bed. The pillows and mattress felt like they came straight from the Stone Age. Sleeping on them was remarkably similar to spending the night on a sheet of OSB plywood. My back and I had a long discussion the next morning! That said, the staff were friendly, the hotel was clean, the location was excellent, and everything else about the stay was very good. With a softer mattress, better pillows, and accurate information about the airport shuttle, this place would be outstanding. I would stay here again—next time I’ll just bring my own pillow!

Good service everywhere including the restaurants. Good and fresh food. Good quality. Best thing was the courtesy room which we could use after the checkout till our flight time. Pools were clean.

Unfortunately, I would not recommend it. The service is nowhere near five-star standard. The biggest issue is the staff. Many speak very little English, are often unhelpful, and some have a poor attitude. My five-year-old daughter was repeatedly ignored while waiting patiently for a bottle of water, with adults who joined the queue after her being served first. When I raised this, the staff member became rude instead of apologising, pulled faces, and responded rudely in Turkish. Although I do not speak Turkish, her attitude and body language were very clear. It was completely unacceptable. Another major issue is the constant use of mobile phones by staff. Bar staff, pool staff, reception desks and other employees are frequently scrolling on social media while working, rather than focusing on guests. There is very little customer service—staff rarely greet guests, often walk into lifts ahead of guests, and generally seem uninterested in helping. The facilities are fine, but the service lets this hotel down. In my opinion, this feels much closer to a three-star hotel than a five-star resort.

Excellent property. We had a family room which is 2 rooms one with a large double and another with 2 singles which are clean and good size. The food and drink options are excellent quality with lots of variety. The beach resort area has wonderful pools and a nice clean beach. In addition plenty of eating / drinking/ snack options at the beach aswell. We found the staff to be plentiful and very helpful. We had a very positive experience.

Friendly staff, kids club staff were fantastic as there was always something to keep the kids entertained.

! The Marmara Hotel – A Good Stay with a Few Funny Surprises Overall, I had a very pleasant stay, but there are a few things future guests should know. First, the website is a little misleading. It mentions an airport shuttle, but there isn’t one, so plan your transportation accordingly. Second, the attached SheMall looked like a movie set after everyone had gone home—almost completely empty. Don’t expect a shopping adventure there. Now, let’s talk about the interior design. I’m convinced the woodwork was designed by a framing carpenter who had a little too much coffee that morning. It has a very… “under construction” personality. 😄 The biggest challenge was the bed. The pillows and mattress felt like they came straight from the Stone Age. Sleeping on them was remarkably similar to spending the night on a sheet of OSB plywood. My back and I had a long discussion the next morning! That said, the staff were friendly, the hotel was clean, the location was excellent, and everything else about the stay was very good. With a softer mattress, better pillows, and accurate information about the airport shuttle, this place would be outstanding. I would stay here again—next time I’ll just bring my own pillow!

Good service everywhere including the restaurants. Good and fresh food. Good quality. Best thing was the courtesy room which we could use after the checkout till our flight time. Pools were clean.

Unfortunately, I would not recommend it. The service is nowhere near five-star standard. The biggest issue is the staff. Many speak very little English, are often unhelpful, and some have a poor attitude. My five-year-old daughter was repeatedly ignored while waiting patiently for a bottle of water, with adults who joined the queue after her being served first. When I raised this, the staff member became rude instead of apologising, pulled faces, and responded rudely in Turkish. Although I do not speak Turkish, her attitude and body language were very clear. It was completely unacceptable. Another major issue is the constant use of mobile phones by staff. Bar staff, pool staff, reception desks and other employees are frequently scrolling on social media while working, rather than focusing on guests. There is very little customer service—staff rarely greet guests, often walk into lifts ahead of guests, and generally seem uninterested in helping. The facilities are fine, but the service lets this hotel down. In my opinion, this feels much closer to a three-star hotel than a five-star resort.

! The Marmara Hotel – A Good Stay with a Few Funny Surprises Overall, I had a very pleasant stay, but there are a few things future guests should know. First, the website is a little misleading. It mentions an airport shuttle, but there isn’t one, so plan your transportation accordingly. Second, the attached SheMall looked like a movie set after everyone had gone home—almost completely empty. Don’t expect a shopping adventure there. Now, let’s talk about the interior design. I’m convinced the woodwork was designed by a framing carpenter who had a little too much coffee that morning. It has a very… “under construction” personality. 😄 The biggest challenge was the bed. The pillows and mattress felt like they came straight from the Stone Age. Sleeping on them was remarkably similar to spending the night on a sheet of OSB plywood. My back and I had a long discussion the next morning! That said, the staff were friendly, the hotel was clean, the location was excellent, and everything else about the stay was very good. With a softer mattress, better pillows, and accurate information about the airport shuttle, this place would be outstanding. I would stay here again—next time I’ll just bring my own pillow!

Good service everywhere including the restaurants. Good and fresh food. Good quality. Best thing was the courtesy room which we could use after the checkout till our flight time. Pools were clean.

Unfortunately, I would not recommend it. The service is nowhere near five-star standard. The biggest issue is the staff. Many speak very little English, are often unhelpful, and some have a poor attitude. My five-year-old daughter was repeatedly ignored while waiting patiently for a bottle of water, with adults who joined the queue after her being served first. When I raised this, the staff member became rude instead of apologising, pulled faces, and responded rudely in Turkish. Although I do not speak Turkish, her attitude and body language were very clear. It was completely unacceptable. Another major issue is the constant use of mobile phones by staff. Bar staff, pool staff, reception desks and other employees are frequently scrolling on social media while working, rather than focusing on guests. There is very little customer service—staff rarely greet guests, often walk into lifts ahead of guests, and generally seem uninterested in helping. The facilities are fine, but the service lets this hotel down. In my opinion, this feels much closer to a three-star hotel than a five-star resort.