Western Suburbs Adults Only Holidays

The staff couldn’t be anymore helpful. The property is situated in a busy area but it’s super safe. A bit of modernisation could go a miss. Stayed here many times.

We chose this hotel due to its location within terminal 2. It’s quite easy to find in the arrivals hall. Initial impression was not fantastic. We arrived late and tired and the receptionist came across as sarcastic and quite frankly a bit irritating when we asked to part pay in cash so we could use up the remainder of our INR before leaving India. The rooms were just about ok: small, windowless, with good working AC. The floor in the bathroom was buckled and fraying. The sheets were old and stained. It did the job for a few hours. The location is really the benefit of this place if you have a long layover.

Awesome view from balcony into the centrsl atrium. Mediterranean food was awesome

Very supportive and hospitable, views from window very nice and very organised room.

Great place and comfortable bed.

Awesome view from balcony into the centrsl atrium. Mediterranean food was awesome

The quanlity of the service was overall excellent. My constructive feedback is towards the concierge department. They mentioned they connected with another TAJ hotel restaurant on my request to make dinner reservations. This restaurant did not accept reservations but i was told they registered my name so the restaurant was aware i was to arrive with my guests. However, the restaurant did not register my name and the manager there confirmed thisby showing me the guest list. I sought clarification upon returning to the Taj Palace but again no explanations were provided. I found this lack of communication from their end rather disheartening. I would have appreciated an explanation. The service of Amrita, the management trainee was good. Th restaurant sea lounge was amazing boh for the food and service. The waiter staff Goydi and Kavya were excellent.Th constructive feedback that I provided to the manager Sagnik was well received. The service at the poolside was rather slow and my partner had to physically get up from our table and ask for a aiter after waiting about 10 mins. The interesting part was that it wasn't even busy in appearance and a few of the staff were horsing around by themselves. I hope that the training program for these youngsters improve as it reflects poorly on the hotel brand. The pool staff and the health club staff were all amazing notably Appa, Parmeswer and Yogesh who went above and beyond to provide amazing service. The shamiana restaurant needs an upd

Great stay good service and comfort and more luxury treatment

This hotel is not good for International travellers, it’s average hotel not so clean.