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"One of the nicest places we ever stayed. Unbelievably nice staff. Beautiful location "

"Excellent property, good customer service, premium BF and comfortable rooms. Accessible to all places via trams and taxis."

"Hotel is fabulous. Finding it is another story. Due to construction in the Zurich airport none of the signs are correct. We spent 1 hr 20 minutes looking, asking, being sent the wrong place, ended up at the Hyatt and they called a cab to take us approximately 500 feet which were not walkable due to construction. A nightmare. The hotel could be sending an email to people registered telling them how to get there -- which is an outside walk, not inside the terminal as advertised and signage suggests. Nobody we asked got it right except the Hyatt concierge, including Swiss Rail office, many employees in the airport, etc. "

"Great property in a very good location!"

"Everything was excellent "

"We did not use the laundry or have breakfast here but it looked amazing!"

"The staff was incredibly helpful, and the restaurant was kind enough to “squeeze us in” even though they were booked up with reservations. Our meal was excellent and servers were really great. The room was very clean the bed was comfortable, and the airport shuttle is super convenient. I would recommend this hotel. "

"Check in was easy and went smoothly. One complaint - Had a “Do Not Disturb” sign on the door and the cleaning staff kept knocking on the door. What was the purpose of the sign!"

"The staff was helpful, friendly, responsive and kind. "