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"Staff was "

"This was my second time staying there. The staff is very friendly, the rooms are clean and modern, and the hotel is conveniently located near the train station, shops, restaurants, and Lake Zurich. "

"Absolutely one of the best affordable hotels in Zurich and centrally located and few minutes walk from central station. Very clean and comfortable. Special thanks to the receptionists Martina for accommodating me to check in early as soon as the room was available , and also to Mac who let me use the warm lobby for few hours after checked out before my late flight . Both have great customer service . Will definitely come back and book this hotel again probably in summer . "

"Thank you."

"The location is unbeatable—just steps from the central station and one of the main streets. The staff is exceptionally friendly and helpful. Special thanks to the concierge, who suggested great activities, helped me purchase tickets, and even assisted with train schedules. Truly excellent service"

"It was really nice. They had welcome prosecco and warm towels upon check in. We received an upgrade and we had some fruits waiting for us in the room."

"Everything was great, but wasn't thrilled about the twin beds."

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"2nd time visiting the hotel and just as lovely as the first stay. Super recommended!"