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Overview of citizenM Zürich

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Premium bedding, in-room safe, desk, blackout curtains
View from Room
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

citizenM Zürich

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided

Explore the area

    Popular LocationBahnhofstrasse3 min walk
    Popular LocationSIX Swiss Exchange6 min walk
    Popular LocationSt. Peter Church7 min walk
    AirportZurich (ZRH)22 min drive

Choose dates to view prices

  • King Room

    4.9/5 guest room rating

    Room amenities

    • 151 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsKing Room

About this area

Zürich

Located in Zürich's Old Town neighbourhood, citizenM Zürich is in the city centre and on a lake. Helmhaus and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Paradeplatz and Fraumuenster. Don't miss out on a visit to Botanical Garden.
Popular Location

What's nearby

  • Bahnhofstrasse - 3 min walk
  • Paradeplatz - 6 min walk
  • SIX Swiss Exchange - 6 min walk
  • Lindenhof - 6 min walk
  • St. Peter Church - 7 min walk

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 10 min walk
  • AirportZurich (ZRH) - 22 min drive

Restaurants

  • Where to eat
  • CanteenM – Restaurant with a bar. Serves breakfast, lunch and dinner daily. Open 24 hours.
  • CanteenM bar – Open daily. Open 24 hours.
View in a map

About this property

citizenM Zürich

Lakefront Zürich hotel in Old Town, walk to Bahnhofstrasse
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, coffee/tea in a common area and a 24-hour front desk. All 160 soundproofed rooms feature free WiFi and tablet computers. For a bit of entertainment, guests will find Smart TVs with digital channels, and other amenities include iPod docks and fridges.
CitizenM Zürich offers 160 forms of accommodation with tablet computers and iPod docking stations. Beds feature premium bedding. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Food and drink

  • To-go breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 16 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Art gallery

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Languages spoken

  • English
  • German

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Coworking space

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room accessibility
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Transfer shower
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Fan
  • Climate control (heating)
  • Hypo-allergenic bedding
  • Linens
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • iPod dock
  • Smart TV
  • Tablet computer

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Due to COVID-19 concerns, guests may choose to decline daily housekeeping service at check-in.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 10 years old or younger stays free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for to-go breakfast: CHF 16 per person (approximately)
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Can I cancel my reservation for free at citizenM Zürich and receive a full refund?
Yes, citizenM Zürich offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM Zürich cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at citizenM Zürich?
As of 22 Jan 2021, prices found for a 1-night stay for 2 adults at citizenM Zürich on 30 Jan 2021 start from Rs7,871, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is citizenM Zürich pet-friendly?
No, pets are not allowed at this property.
What time is check-in at citizenM Zürich?
Check-in is from 2:00 PM - midnight.
What time is check-out at citizenM Zürich?
Checkout is at 11:00 AM. Late checkout is available for CHF 34 (subject to availability).
Where is citizenM Zürich located?
Located in Old Town, this hotel is within a 10-minute walk of Bahnhofstrasse, Paradeplatz and SIX Swiss Exchange. Fraumuenster and Helmhaus are also within 10 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.
4.6
Wonderful
Rating 5 - Excellent. 300 out of 416 reviews
5 - Excellent 72%
Rating 4 - Good. 92 out of 416 reviews
4 - Good 22%
Rating 3 - Okay. 18 out of 416 reviews
3 - Okay 4%
Rating 2 - Poor. 4 out of 416 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 416 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

4/5 Good

Business traveller
Happy face iconLiked: Staff & service, property conditions & facilities
Sad face IconDisliked: Room comfort
Amazing lobby and an interesting concept with small functional rooms for the solo business traveler with light packaging. However, the biggerst letdown for me was the aircondition and climate system; the windows were
Stayed 1 night in Aug 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is excellent, in the center of everything and right on a tram line. My room was small but cozy and very clean, with quirky decor and unusual / fun touches like adjustable mood lighting, free movies, and such dark blinds that I felt like it was 3am all night (might be dangerous if you forget to set your alarm). Breakfast was somewhat basic (probably due to COVID) but good with a nice variety of cold items, and the bar in the evening had good draft beers and a welcoming environment. The front desk staff, breakfast staff, and bar staff were always friendy and helpful. Hand sanitizer was widely available and staff wore masks, with plexiglass barriers installed at each interaction point. Nothing to complain about here....
Stayed 2 nights in Sep 2020

3/5 Okay

Stayed 4 nights in Aug 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, staff were friendly, room was great and loved the breakfast/cafe. Only concern is that the air conditioning didn’t seem to be working effectively.
Stayed 3 nights in Aug 2020

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