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Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Guest reviews

4.7/5 Exceptional
314 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Breakfast Available
  • Business Services
  • Bar

Map

Explore the area

Popular LocationSwiss Casinos Zurich3 min walk
Popular LocationParadeplatz6 min walk
Popular LocationSIX Swiss Exchange6 min walk
AirportZurich (ZRH)20 min drive

Choose dates to view prices

  • Deluxe Room

    4.9/5 guest room rating

    Room amenities

    • 151 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room

About this area

Zürich

Located in Zürich's Old Town neighbourhood, citizenM Zürich is in the city centre and on a lake. Helmhaus and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Paradeplatz and Fraumuenster. Don't miss out on a visit to Botanical Garden. Our guests appreciate the hotel's central location.

Visit our Zürich travel guide
Map
Popular Location

What's nearby

  • Swiss Casinos Zurich - 3 min walk
  • Paradeplatz - 6 min walk
  • Bahnhofstrasse - 6 min walk
  • SIX Swiss Exchange - 6 min walk
  • Lindenhof - 7 min walk

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zurich (ZLP-Zurich HB Rail Station) - 10 min walk
  • Zurich (ZRH) - 20 min drive

Restaurants

  • Where to eat
  • CanteenM – Restaurant with a bar. Serves breakfast, lunch and dinner daily. Open 24 hours.
  • CanteenM bar – Open daily. Open 24 hours.

About this property

citizenM Zürich

Lakefront Zürich hotel in Old Town, walk to Bahnhofstrasse
A restaurant, a bar/lounge and a coffee shop/café are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. All 160 soundproofed rooms feature free WiFi and tablet computers. For a bit of entertainment, guests will find Smart TVs with digital channels, and other amenities include fridges and rainfall showerheads.
CitizenM Zürich offers 160 forms of accommodation with tablet computers and laptop-compatible safes. Smart televisions come with digital channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet

Food and drink

Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CHF 9.95 for adults and CHF 9.95 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Coffee/tea in a common area

Things to do

Art gallery

Family friendly

Fridge
Soundproofed rooms

Conveniences

Lift
Library

Guest services

24-hour front desk
Daily housekeeping
Luggage storage
Multilingual staff

Languages spoken

English
German

Business services

5 meeting rooms
Business centre

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair accessible (may have limitations)

More

Communal living room
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Fan
Climate control (heating)
Hypo-allergenic bedding
Linens

Bathroom

Bathroom (partially open)
Eco-friendly toiletries
Hairdryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels

Entertainment

Digital channels
Smart TV
Tablet computer

Food and drink

Free bottled water
Fridge

More

Desk
Laptop-compatible safe
LED light bulbs
Phone
Soundproofing

Policies

Check-in

Check-in between 2:00 PM and 3:00 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

American ExpressDiscoverJCB InternationalMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: CHF 9.95 for adults and CHF 9.95 for children (approximately)
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. On-site parties or group events are strictly prohibited. Safety features at this property include carbon monoxide detector, a smoke detector and a security system.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Contactless check-in and contactless check-out are available.
  • Individually wrapped food options are available for breakfast, lunch and dinner.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property

Property is also known as

citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Can I cancel my reservation for free at citizenM Zürich and receive a full refund?
Yes, citizenM Zürich offers free cancellation on select room rates, because flexibility matters! Please refer to citizenM Zürich cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
What time is check-in at citizenM Zürich?
Check-in is from 2:00 PM to 3:00 AM.
What time is check-out at this property?
Checkout is at 11:00 AM. Late checkout is available for CHF 34 (subject to availability).
Where is this property located?
Located in Old Town, this hotel is within a 10-minute walk of Paradeplatz, Bahnhofstrasse and SIX Swiss Exchange. Fraumuenster and Helmhaus are also within 10 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.

Guest reviews

Overall score and ratings for citizenM Zürich

4.7
Exceptional
5 - Excellent
233
4 - Good
67
3 - Okay
12
2 - Mediocre
1
1 - Poor
1
4.8
Cleanliness
4.7
Service and Staff
4.6
Amenities
4.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My definition of smart hotel, 100% fully digital, from check-in process - room control (window blind, curtain, lighting, room mood, entertainment, aircon/heater), etc.

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff, cleanliness, towels are of great quality, room technology is amazing

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An amazing place for the price. Breakfast was great and the staff was extremely helpful and nice. Very good English as well!

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2020