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Novotel Zurich City West

4.0 star property
Families find fun at this Zurich hotel with a playground, arcade room, and indoor pool, while The Flave of Zürich restaurant serves satisfying meals

Choose dates to view prices

Novotel Zurich City West offers a comfortable base in the heart of the city. Kids enjoy the playground and arcade, while parents relax by the indoor pool. The eco-certified property provides high-speed WiFi and houses The Flave of Zürich restaurant.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is ₹23,533
₹25,245 total
includes taxes & fees
5 Jul - 6 Jul

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Double Bed

  • 538 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

A hotel room with a bed, a nightstand, a lamp, and a power outlet.

Superior Room, 2 Single Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

8.4 out of 10
Very good
(6 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Double Bed with Sofa bed

A hotel room with a bed, a nightstand, a lamp, and a power outlet.

Superior Room, 1 Double Bed with Sofa bed

8.6 out of 10
Excellent
(35 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Executive Room, 1 Queen Bed with Sofa bed | Free minibar, in-room safe, desk, laptop workspace

Executive Room, 1 Queen Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Located in Zürich Center, a neighbourhood in Zürich, Novotel Zurich City West is near a metro station. Swiss National Museum and Kunsthaus Zurich are cultural highlights, and some of the area's notable landmarks include Bahnhofstrasse and Paradeplatz. Travelling with kids? Make time for Zoo Zurich, or enjoy an event or a match at Letzigrund Stadium. Visit our Zürich travel guide
Map
Schiffbaustrasse 13, Am Turbinenplatz, Zürich, ZH, 8005

What's nearby

  • Soccer stadium
    Letzigrund Stadium
    17 min walk - 1.5 km
  • Swiss National Museum
    Swiss National Museum
    4 min drive - 2.4 km
  • Technopark Business Center
    1 min walk - 0.0 km
  • Puls 5
    2 min walk - 0.2 km
  • Kunsthalle Zurich
    9 min walk - 0.8 km

Getting around

  • Technopark Tram Stop
    2 min walk
  • Zurich Altstetten Station
    4 min drive
  • Zurich Airport (ZRH)
    24 min drive

Restaurants

  • Lian Hua Hardturm GmbH
    4 min walk
  • Club Lounge @ Renaissance Tower Hotel Zurich
    5 min walk
  • New Point
    5 min walk
  • escherwyss Kantine-Bistro
    6 min walk
  • EQUINOX Restaurant
    3 min walk

About this property

Novotel Zurich City West

  • Upscale family-friendly hotel near Letzigrund Stadium
  • Located close to Swiss National Museum and Bahnhofstrasse, Novotel Zurich City West provides a terrace, a coffee shop/cafe and a garden. The on-site restaurant, The Flave of Zürich, offers breakfast, lunch, dinner and children's meals. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and a children's pool, along with sunloungers
    • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
    • Express check-out, express check-in and a banquet hall
    • A vending machine, tour/ticket information and concierge services
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 144 rooms have comforts, such as 24-hour room service and laptop-friendly workspaces, as well as perks, such as air conditioning and free stocked minibars.
  • More amenities include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Eco-friendly toiletries and hairdryers
    • Wardrobes/cupboards, free tea bags/instant coffee and electric kettles

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (CHF 25 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 32 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Flave of Zürich

Things to do

  • 24-hour gym
  • Arcade/game room
  • Books
  • Children's pool
  • Indoor pool
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,306 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Renewable energy used
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Heating
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 60
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 50.00 per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 32 per person
  • Self-parking fee: CHF 25.00 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 60 (subject to availability)
  • Late check-out fee: CHF 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Frequently asked questions

Does Novotel Zurich City West have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM to 11:00 PM.

How much does it cost to stay at Novotel Zurich City West?

As of 22 Jun 2026, prices found for a 1-night stay for 2 adults at Novotel Zurich City West on 5 Jul 2026 start from ₹23,533, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Novotel Zurich City West pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Novotel Zurich City West?

Self-parking is available for CHF 25.00 per night.

What time is check-in at Novotel Zurich City West?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of CHF 60 (subject to availability).

What time is check-out at Novotel Zurich City West?

Checkout is at 11:00 AM. Late checkout is available for CHF 50 (subject to availability).

Where is Novotel Zurich City West located?

This family-friendly Zürich hotel is located in Zürich Center, within 2 mi (3 km) of Letzigrund Stadium, Swiss National Museum and Bahnhofstrasse. ETH Zurich and Zurich Town Hall are also within 3 mi (5 km). Technopark Tram Stop is only a 2-minute walk and Schiffbau Tram Stop is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Zurich City West Reviews

8.4

Very good

8.6

Cleanliness

7.8

Location

8.4

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 435 out of 1001 reviews
Rating 8 - Good. 372 out of 1001 reviews
Rating 6 - Okay. 115 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 35 out of 1001 reviews

Reviews

Verified

6/10 Okay

Rajani Kanth

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bathroom odor stinks . Bar and restaurant area is clean and good. Room smells like a rotten egg and bathroom is very bad
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Incredible breakfast
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice, very clean hotel!
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Located close to a tram stop which was handy. The food in the restaurant was very good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, property conditions & facilities
The staff are friendly and helpful.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Everything was clean and efficient.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

JOSE

Liked: Staff & service, amenities
The check in process was seamless and the staff was friendly and helpful. Even though the hotel is located in the TechnoPark area, the tram is a short 2min walk.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Onix A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Very close to Hardbrucke Train Station. Staff is friendly and was very helpful with recommendations.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Brand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Friendly and helpful staff, comfy beds, clean all round, really nice food and clean with heated pool, would recommend!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Marra Vanessa

Liked: Cleanliness, property conditions & facilities
Room was ready when we arrived early than check in time. Room was clean, hotel has good service and amenities. People are friendly esp the people in the reception. I would stay this place again whenever I come to Zurich. Breakfast buffet was the best lot of choices.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Anamarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay

We stayed 2 nights at the Novotel. It is an awesome hotel. The only downside was the breakfast food was all cold, even the food supposed to be hot, like bacon and eggs. Other than that, the rooms were nice and clean and staff were very helpful and friendly.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Bharadwaj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, accommodating staff, decent breakfast, close to key locations
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Subhendu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay @ Zurich Novotel

Without doubt one of the best hotel I stayed during my trip to Switzerland. We were warmly welcomed by the staffs… the room was allocated immediately upon arrival. The staffs were extreamly friendly , flexible restaurant… nice ambiance’s.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

monythyda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very quite safe and clean comfortable for stay highly recommended
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Wansi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel rooms, staff were decently helpful, and the pool was a nice amenity.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Patrik

Liked: Cleanliness, amenities, property conditions & facilities
Nice to stay. Breakfast was very good. Lots of different food.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Francisco Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Good breakfast. And friendly helpful staff
Stayed 3 nights in Jan 2025
Verified

8/10 Good

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay! It was convenient to transportation and lots of restaurants
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for easy access in and out of the city without being caught up in the centre. Felt welcomed from check in to checking out, staff were all very polite. Room was a good size with good facilities on site, a very pleasant stay.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great clean and comfortable hotel

Great stay at a clean, very professionel and comfortable hotel! The bathroom bath could be a tiny bit more clean, but for a clean freak like me it was VERY good stay
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Criselda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is wonderful. Breakfast was excellent. Staff are very nice. We had a great stay.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Basavaraj VEERABHADRAPPA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodating staff is the highlight, it’s a clean place, convenient and priced right!
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Hao Meng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel located close to Hardbrucke train station (7-10 minutes walk) which is 10 minutes from airport or city centre. There is a big Co-op nearby which is very convenient. Swimming pool opens until 11pm which allows flexible plans for customer. Overall a good stay and decent choice for travellers in Zurich
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, easy walk to good eating places, kid friendly and safe environment
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

MARIA DEL MAR MESEGUER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice palce for travel with the family
Stayed 3 nights in Nov 2024