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Mercure Wellington Central City Hotel and Apartments

Photo gallery for Mercure Wellington Central City Hotel and Apartments

Exterior
Harbour View, No Kitchen | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Harbour View, No Kitchen | Desk, laptop workspace, iron/ironing board, free WiFi

Overview of Mercure Wellington Central City Hotel and Apartments

Mercure Wellington Central City Hotel and Apartments

4.0 star property

7.2/10 Good

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping
  • 24/7 front desk
Map
130 Victoria Street, Wellington, 6142

Explore the area

  • Popular LocationCuba Street Mall3 min walk
  • Popular LocationCivic Square5 min walk
  • Popular LocationTe Papa8 min walk
  • AirportWellington (WLG-Wellington Intl.)16 min drive

Room options

About this area

Wellington

Mercure Wellington Central City Hotel and Apartments is located in Te Aro, a neighbourhood in Wellington, and is near the airport and near the beach. Looking to enjoy an event or a match? See what's going on at TSB Bank Arena or Sky Stadium. Guests appreciate the hotel's central location.

What's nearby

  • Cuba Street Mall - 3 min walk
  • Civic Square - 5 min walk
  • New Zealand Film Archive - 6 min walk
  • Courtenay Place - 7 min walk
  • Te Papa - 8 min walk

Getting around

  • Wellington Station - 18 min walk
  • Wellington (WLG-Wellington Intl.) - 16 min drive

About this property

Mercure Wellington Central City Hotel and Apartments

4-star hotel located in Te Aro
Mercure Wellington Central City Hotel and Apartments provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
Other perks include:
  • Smoke-free property, a 24-hour front desk and a reception hall
  • Luggage storage and a lift
  • Guest reviews speak well of the central location and helpful staff
Room features
All 54 rooms offer comforts such as laptop-friendly workspaces, as well as amenities such as free WiFi. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with showers and hairdryers
  • LCD TVs with cable channels
  • Fridges, microwaves and toasters

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC) and COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking for NZD 28.00 per night; booking required
  • Street parking available

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Microwave
  • Fridge
  • Toaster

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you arrive at the property after hours, you'll need to check in at an alternate location: Mercure Abel Tasman Hotel, 169 Willis Street
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
This property's breakfast is served at a nearby partner property located 210 meters away.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 35.0 per day.

Payment types at the property

Important information

Optional extras

  • Nearby parking fee: NZD 28.00 per night (820 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: NZD 35.0 per day
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Air conditioning is not provided
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Alcohol is not served at this property
Parking height restrictions apply

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Mercure City
Grand Mercure City Apartments
Grand Mercure Wellington Central City
Mercure Central City Hotel Apartments
Mercure Apartments
Central City Apartment Wellington
Hotel Central City Apartment
Mercure Wellington Central City Hotel Apartments
Mercure Central City
Grand Mercure Wellington Central City Apartments
Mercure Wellington Central City Hotel & Apartments
Mercure Central City Hotel & Apartments
Mercure Wellington Central City Hotel Apartments
Grand Mercure Wellington Central City Apartments
Mercure Wellington Central City Hotel and Apartments Hotel
Mercure Wellington Central City Hotel and Apartments Wellington
Mercure Wellington Central City Hotel and Apartments Hotel
Mercure Wellington Central City Hotel and Apartments Wellington

Overall score and ratings

7.2

Good

Rating 10 - Excellent. 202 out of 999 reviews" "
" "10 - Excellent 20%
Rating 8 - Good. 396 out of 999 reviews" "
" "8 - Good 40%
Rating 6 - Okay. 229 out of 999 reviews" "
" "6 - Okay 23%
Rating 4 - Poor. 116 out of 999 reviews" "
" "4 - Poor 12%
Rating 2 - Terrible. 56 out of 999 reviews" "
" "2 - Terrible 6%

7.6/10

Cleanliness

8.3/10

Staff & service

6.5/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

6/10 Okay

Sharon
Travelled with partner
Disliked: Cleanliness
Great location but the cleanliness was an issue. All surfaces were sticky, the cutlery, cups and glasses had not been cleaned since last used. The teaspoon actually had lumps of hot chocolate powder stuck to it. The bathroom was clean but the shower had an extremely strong smell of bleach. It was ok for 1 night but i would not stay again.
Stayed 1 night in Nov 2022

8/10 Good

Eli
Business traveller, Travelled with partner
Liked: Staff & service
Room was a little dirty

10/10 Excellent

Soe
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quite hard to find the Able Tasman Parking but overall great experience!
Stayed 1 night in Oct 2022

6/10 Okay

John
Business traveller
Liked: Staff & service
The property is very aged and a lot better options around Wellington for similar price. Very surprised at the condition given this is an Accor hotel, so I expected a lot better. Staff were super helpful though & very accommodating with any questions and help.
Stayed 5 nights in Oct 2022

6/10 Okay

Seng Tak
Disliked: Cleanliness, amenities, property conditions & facilities
Location is excellent, easy access to restaurants and attractions. However, continued excuse of insufficient staff and hence no housekeeping is totally unacceptable. You charge full price but provide no service is ridiculous.
Stayed 4 nights in Oct 2022

8/10 Good

Bronwyn
Business traveller
Liked: Staff & service, amenities
This is a pretty average hotel. It’s dated but it’s centrally located. I would have been ok with it but was in town when WOW was on so the price paid vs quality of stay wasn’t there. My room had a couple of cleanliness issues (hair in the bathroom, glasses and mugs not clean) and I also found it cold (there’s a couple of extra blankets provided). Would I stay again? Yeah, but not my first choice.
Stayed 1 night in Oct 2022

6/10 Okay

Brett
Travelled with family
Disliked: Cleanliness
Nice location Room quality was poor. Broken fittings bathroom tap not fixed to the top fridge was filthy. Noisy location despite being on the 5th floor
Stayed 1 night in Oct 2022

6/10 Okay

Stephanie
Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very good central location. Rooms were adequate but very tired and in need of some love. The toilet dripped constantly, so needed to close all doors between bathroom and bedroom to block the noise out.
Stayed 2 nights in Sep 2022

10/10 Excellent

Michael, Paraparaumu
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Everything is walkable. Studio is small & basic but fine for an overnight stay as not in room much just to sleep. Perfectly adequate
Stayed 1 night in Oct 2022

4/10 Poor

Deborah
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff but this property is old and dirty. Needs a full refurb. Wish I had read the reviews before booking.
Stayed 3 nights in Oct 2022