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DoubleTree by Hilton Wellington

Photo gallery for DoubleTree by Hilton Wellington

Exterior
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Superior Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Overview of DoubleTree by Hilton Wellington

DoubleTree by Hilton Wellington

4.5 star property

9.0/10 Wonderful

Popular amenities

  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
  • Parking available
Map
Corner of Lambton Quay and Grey Street, 28 Grey Street, Wellington, NZ, 6011

Explore the area

  • Popular LocationWellington Cable Car7 min walk
  • Popular LocationTe Papa11 min walk
  • Popular LocationCuba Street Mall12 min walk
  • AirportWellington (WLG-Wellington Intl.)20 min drive

Room options

About this area

Wellington

Located near the beach, DoubleTree by Hilton Wellington is in Wellington CBD, a neighbourhood in Wellington with great shopping. Wellington Cenotaph and Museum of Wellington City and Sea are local attractions and those in the mood for shopping can visit Lambton Quay and Oriental Parade. Travelling with kids? Consider Sisters of Compassion - Suzanne Aubert Compassion Centre and Wellington Buddhist Centre. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • New Zealand Portrait Gallery - 5 min walk
  • Wellington Cable Car - 7 min walk
  • Te Papa - 11 min walk
  • Cuba Street Mall - 12 min walk
  • Kelburn Park - 14 min walk

Getting around

  • Wellington Station - 9 min walk
  • Wellington (WLG-Wellington Intl.) - 20 min drive

About this property

DoubleTree by Hilton Wellington

4.5-star luxury hotel revitalised in 2018 and located in Wellington CBD
At DoubleTree by Hilton Wellington, you can look forward to a corner/local shop, a free daily manager's reception and a coffee shop/cafe. The on-site restaurant, Spring, features international cuisine. In-room WiFi (surcharge), with a speed of 25+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), valet parking (surcharge) and tour/ticket information
  • Free newspapers, smoke-free property and a 24-hour front desk
  • Multilingual staff, a porter/bellboy and concierge services
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 107 rooms feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
More amenities include:
  • Egyptian cotton sheets, pillowtop mattresses and down duvets
  • Bathrooms with designer toiletries and hairdryers
  • Wardrobes/cupboards, electric kettles and heating

Languages

Chinese (Mandarin), Danish, English, Finnish, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Contactless room service is available.

Safety measures

Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (NZD 10 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (NZD 10 per 24-hour period)

Parking and public transport

  • Covered self parking on site (NZD 35 per night)
  • Covered valet parking on site (NZD 45 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: NZD 20-39 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service

Restaurants on site

  • Spring

Things to do

  • 24-hour fitness centre

Family friendly

  • Children's games
  • Corner/local shop
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – July 2018
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LED TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Free newspapers (weekdays)
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: NZD 35

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between NZD 20 and NZD 39 per person (approximately)
  • Fee for in-room wireless Internet: NZD 10 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: NZD 10 per 24-hour period (rates may vary)
  • Covered self-parking fee: NZD 35 per night
  • Valet parking fee: NZD 45 per night (in/out privileges)
  • Late check-out fee: NZD 35 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

DoubleTree Hilton Wellington Hotel
DoubleTree Hilton Wellington
DoubleTree by Hilton Wellington Hotel
DoubleTree by Hilton Wellington Wellington
DoubleTree by Hilton Wellington Hotel Wellington

Frequently asked questions

Is DoubleTree by Hilton Wellington pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at ?

As of 8 Dec 2022, prices found for a 1-night stay for 2 adults at on 18 Dec 2022 start from ₹9,157.84, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Wellington?

Self-parking is available for NZD 35 per night. Valet parking is available for NZD 45 per night.

What time is check-in at DoubleTree by Hilton Wellington?

Check-in is from 3:00 PM - anytime.

What time is check-out at DoubleTree by Hilton Wellington?

Checkout is at noon. Late checkout is available for NZD 35 (subject to availability).

Where is DoubleTree by Hilton Wellington located?

This family-friendly Wellington hotel is located in the shopping district, just steps away from Wellington Central Business District and Lambton Quay. Museum of Wellington City and Sea and Antrim House are also within 5 minutes. Wellington Station is 9 minutes by foot.

Can I cancel my reservation for free at DoubleTree by Hilton Wellington and receive a full refund?

Yes, DoubleTree by Hilton Wellington offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Wellington cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

9.0

Wonderful

Rating 10 - Excellent. 534 out of 805 reviews" "
" "10 - Excellent 66%
Rating 8 - Good. 198 out of 805 reviews" "
" "8 - Good 25%
Rating 6 - Okay. 48 out of 805 reviews" "
" "6 - Okay 6%
Rating 4 - Poor. 21 out of 805 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 4 out of 805 reviews" "
" "2 - Terrible 0%

9.4/10

Cleanliness

9.2/10

Staff & service

8.7/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Kathleen
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all very friendly. Front desk staff always greeted me when I was leaving and arriving. A number of extras in the room to enhance your stay
Stayed 2 nights in Nov 2022

8/10 Good

Graeme and Rosie
Travelled with partner
Liked: Cleanliness, staff & service
Location
Stayed 3 nights in Nov 2022

4/10 Poor

Ashwini
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The parking garage and access to it is horrendous very inefficient system and inconvenient. If you are driving do not stay at this hotel

8/10 Good

Ron
Travelled with partner
Liked: Cleanliness
Short staffed in restaurant and bar limiting guests, pushed to room service only.
Stayed 5 nights in Oct 2022

10/10 Excellent

Freda
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We come here every year and find the consistently friendly and helpful staff, great rooms, beautiful beds and amenities the best that Wellington has to offer
Stayed 2 nights in Oct 2022

8/10 Good

Anna
Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, good location, beds and pillows comfortable and rooms are a good size. The complimentary biscuits would be a nice touch if they weren't burnt and inedible. We had the breakfast buffet and whilst nothing amazing, it was as good as any others we have had with enough variety to cater to everyone.
Stayed 1 night in Aug 2022

10/10 Excellent

Naomi
Travelled with group
Liked: Cleanliness, property conditions & facilities
Great service, nice clean rooms.
Stayed 1 night in Oct 2022

10/10 Excellent

Carla
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location to base yourself to explore the city. We walked all over the city from Double Tree, only needing an Uber to visit the Zoo. A lovely hotel to come back to each day, we were on the 3rd floor and found it nice and quiet during the night. The WIFI was also really quick which was great. Buenos Aires Cafe in the reception does great coffee and the best Hot Chocolate I had in Wellington was here too. Will definitely visit again.
Stayed 3 nights in Sep 2022

10/10 Excellent

Kieran
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One night stay. Very comfortable beds. Friendly staff. Good location
Stayed 1 night in Sep 2022

10/10 Excellent

Chloe
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice staff, comfortable.
Stayed 1 night in Aug 2022