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"Hotel was crowded due to conference, elevators were slow & lobby was chaotic , we paid for Mountain View room but was not allocated one, it was late for me to go back to staff & ask for changing it, during check-out I highlighted the same & then someone from customer experience service team came to apologise & suggested to reach out to her for next stay."

"Room and bathroom size is big enough for 2 people Good sunlight Staff are mostly young trainees so there is a lack of proficiency and efficiency. Cleanliness is fine but they didn’t clean under the bed and I found trash from the previous guest lying underneath. Excellent breakfast! Good variety and good quality food at a nominal price "

"Mostly great. Nice staff and clean and brilliant buffet Only criticism would be that they need to maintain the pool area a lot better and ensure the seating is clean and pest free"