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"Phenomenal hotel! Great staff, beautiful rooms! "

"Na"

"I first stayed here 20 years ago when this hotel was Le Meridien. I was in Pune with my daughters whilst my husband was out of town so decided to have a trip down memory lane with them. The hotel is as lovely and grand as ever, the rooms are comfortable with the Indian service you expect from a 5 star. Food on room service, main restaurant and the Chinese restaurant was delicious. Helpful concierge and front of house staff if you need assistance with Uber etc. Lobby area is just gorgeous to sit in and the pool terrace perfect to escape the heat. Well equipped gym and recreation centre which the kids loved (includes air hockey, table tennis etc). "

"Hotel was crowded due to conference, elevators were slow & lobby was chaotic , we paid for Mountain View room but was not allocated one, it was late for me to go back to staff & ask for changing it, during check-out I highlighted the same & then someone from customer experience service team came to apologise & suggested to reach out to her for next stay."