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"PROFESSIONALISM ALL AROUND"

"We chose to return to this hotel because we enjoyed it so much the first time. About 5.00pm each night the day trippers leave and the serenity and beauty of Murano is compelling. It is quiet, rooms are comfortable and staff, especially at breakfast are delightful. The breakfast selection is huge and high quality with as much coffee or tea (or prosecco) as you want. There are five or six excellent restaurants within easy walking distance and the shopping is amazing. "

"Pleasant and helpful staff"

"Description states elevator, however if you’re staying on the 2nd floor & have a room 253 or above, you’re climbing another 1-1/2 flights of narrow winding stairs. And going to the 3rd floor and coming down does not work! The carpet is threadbare on the stairs. If you go to the breakfast after 9:15 the room is overly overly warm. This hotel should not be rated at 7. This is the smallest room I have ever seen and it slanted. "

"Excellent staff! Clean! Room very quiet! Room temp was set at front desk to either heater or AC not both. At night it got a bit cool and I could not adjust the temperature a bit warmer. Gym is not on site but available nearby. Enjoyed our time at your hotel! Thank you!"

"Very nice"

"Wonderful staff. Unique hotel. Overall fabulous and will stay again. Thank you "