Search Shopping Hotels in Upper West Side

"I love the Lucerne. Thank you for this wonderful stay. "

"Clean room"

"Overpriced, rundown and mismanaged in every way. Staffed by incompetent aliens who could not communicate with each other or respond to the most simple requests. Broken furniture. The bathroom was extraordinarily uncomfortable. The sink, shower, and toilet all malfunctioned, in addition to being shoved into a space so small it was impossible to keep it clean. One day we were even denied washcloths because the hotel had supposedly run out of them. Catastrophically bad."

"Clean room, easy check in process"

"The building and lobby were beautiful, but the room itself was a bit disappointing. Bathroom faucet was loose from its fitting, and there was very little room to store toiletries in there."

"i ended up loosing 3000 dollars at never stayed there as the room and hotel condition was misrepresented. much better choice in NYC. the ratings this place got has to be wrong"

"This was my first ever stay at a hostel, and my expectations were well exceeded. It was just an amazing experience. Everything was clean. The staff was the definition of above and beyond. Everything was convenient and close by. I would highly recommend any budget traveler to stay here."

"Stopped at The Wallace for a night while visiting colleges with my daughter. It is a very nice and reasonably priced hotel in a great location on the Upper West Side. Easy walking distance to Central Park, the Natural History Museum and any number of restaurants. I would not hesitate to stay here again on a longer visit."

"This property is beautiful, and the room was thoughtfully designed with everything needed for a comfortable, luxurious stay. The valet and doorman were exceptionally kind and helpful, and it’s truly a dog-friendly hotel. The location is excellent, very safe and just minutes from Central Park in Columbus Circle, with everything you need within walking distance. The restaurant likely offers one of the best views in the area, and the food was outstanding. Service, however, was a bit slow, with longer wait times even for simple requests like water. That said, the staff remained warm and friendly throughout. I would highly recommend making a reservation at the restaurant. The gym was small and often quite busy. "