Search Luxury Hotels in Upper Town

"Very clean hotel in a lovely location, however the noise just after arrival from the function room on the same floor was off the scale, we stayed for 2 nights and on Easter Sunday we were woken at 8.40am with the same noise from the function rooms I believe a wedding was on. I emailed reception but as yet still not had an answer as to why the volume needed to be so loud the room was vibrating so that along with the £38 car park charge has left us not wanting to come back ever again."

"Perfect family stay. Attentive, accommodating. No negative angle."

"The location of the hotel couldn’t have been better, the rooms were clean and appeared newly decorated, in a style which complemented the age of the building. The staff were exemplary, nothing was too much trouble. The breakfast was fresh, beautifully presented and bountiful. We were very lucky with parking as they had recently reopened their car after a 1 years closure, this made everything very convenient. We are looking forward to further stays at The Francis Hotel in the future and would recommend it to anyone considering a stay there. "

"Beautiful hotel, really nice staff team, great breakfasts, spotless rooms and a perfect location for exploring Bath."

"It was excellent in a great location"

"Good breakfast in lovely room by River. Bar nice atmosphere."

"I love the spa and breakfast here, one of my favourite hotels. "

"The room was not clean when we entered. There were dead bugs in the tub and some unknown substance near the sink. The white towels had brown / red stains. We asked for a change of the towels and those also had brown / red stains. Hotel is pretty old - paint is flaking off everywhere. No slippers in the room (had to ask for it). No tooth brush / tooth paste. Calls to conceirge were not answered. In terms of staff, I expected them to move my bags into my room given I'd dropped off my bags with them prior to my check in and then went outside for lunch / to explore the city. Spa wise - pretty well equipped with 2 saunas, 1 steam room, 1 salt room and 1 ice room. "

"This place is great in so many respects, but particularly in regards to the location to a beautiful part of the city of Bath. The guest house is right in between the Circus and the Royal Crescent. Everything you might want is within walking distance including some great restaurants. We highly recommend this facility. I can't comment on the staff since we had no interaction with them. The guest house used a lockbox to provide us with our keys."