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Holiday Inn Express Toronto - Downtown, an IHG Hotel

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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Holiday Inn Express Toronto - Downtown, an IHG Hotel

Holiday Inn Express Toronto - Downtown, an IHG Hotel

3 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Pet-friendly
  • Air conditioning
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationToronto Eaton Centre11 min walk
  • Popular LocationScotiabank Arena16 min walk
  • Popular LocationScarborough Town Centre19 min drive
  • AirportToronto, ON (YYZ-Pearson Intl.)22 min drive

Choose dates to view prices

About this area

Toronto

Located in Toronto's Toronto Old Town neighbourhood, Holiday Inn Express Toronto - Downtown, an IHG Hotel is in the city centre and near the beach. Hockey Hall of Fame and Royal Ontario Museum are cultural highlights, and some of the area's notable landmarks include CN Tower and Casa Loma. Looking to enjoy an event or a match? See what's going on at Scotiabank Arena or Rogers Centre. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests appreciate the hotel's location for the sightseeing.
Popular Location

What's nearby

  • St. Lawrence Market - 6 min walk
  • Hockey Hall of Fame - 10 min walk
  • Toronto Eaton Centre - 11 min walk
  • Scotiabank Arena - 16 min walk
  • Scarborough Town Centre - 19 min drive

Getting around

  • Queen St East at Jarvis St Stop - 2 min walk
  • Union Station - 15 min walk
  • Toronto, ON (YYZ-Pearson Intl.) - 22 min drive

About this property

Holiday Inn Express Toronto - Downtown, an IHG Hotel

Eco-friendly Toronto hotel in Toronto Old Town, walk to St. Lawrence Market
Along with a fitness centre, this smoke-free hotel has a 24-hour business centre and self parking. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. All 195 rooms offer free WiFi, iPod docks and TVs with cable channels. Guests will also find coffee makers, free local calls and hairdryers. Housekeeping is available on request.
Holiday Inn Express Toronto - Downtown, an IHG Hotel offers 195 forms of accommodation with iPod docking stations and MP3 docking stations. Televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (CAD 30.00 per day)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free on-the-go breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Languages spoken

  • Chinese
  • English
  • Filipino
  • Hindi

Business services

  • 24-hour business centre

Outdoors

  • Beach loungers
  • Beach umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – December 2017
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • iPod dock
  • MP3 dock
  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50.00 per pet, per stay
Dogs and cats welcome
2 per room
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Secured self-parking fee: CAD 30.00 per day
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Hotel Toronto Downtown
Holiday Inn Express Toronto Downtown
Toronto Downtown Holiday Inn Express
Holiday Inn Express Toronto Downtown Hotel Toronto
Holiday Inn Express Toronto Downtown Hotel
Holiday Inn Express Toronto Downtown
Hotel Holiday Inn Express Toronto - Downtown Toronto
Toronto Holiday Inn Express Toronto - Downtown Hotel
Hotel Holiday Inn Express Toronto - Downtown
Holiday Inn Express Toronto - Downtown Toronto
Holiday Inn Express Hotel
Holiday Inn Express
Express Toronto Downtown
Holiday Inn Express Toronto Downtown
Holiday Inn Express Toronto - Downtown, an IHG Hotel Hotel
Holiday Inn Express Toronto - Downtown, an IHG Hotel Toronto

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 453 out of 997 reviews
5 - Excellent 45%
Rating 4 - Good. 428 out of 997 reviews
4 - Good 43%
Rating 3 - Okay. 78 out of 997 reviews
3 - Okay 8%
Rating 2 - Poor. 26 out of 997 reviews
2 - Poor 3%
Rating 1 - Terrible. 12 out of 997 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

1/5 Terrible

Travelled with partner
I paid for the room for my son. He lost his ID was was not permitted to stay. I hope I get a refund for the room.
Stayed 1 night in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, cleanliness and a microwave were great positives to our stay
Stayed 2 nights in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and amenities in general, Also a nice breakfast selection. If you are into TV I suggest you come with your laptop to watch Netflix because there was nothing to watch on their live TV and it wasn’t a smart TV.
Stayed 1 night in May 2021

1/5 Terrible

Disliked: Staff & service
What i fidnt like is that u need a credit card to stay in a hotel but i didnt have one and but i had a debt card that had money i could of payed for my hotel with that but i had the proper ID tho
Stayed 1 night in May 2021

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Very clean. Shower arrangement was ergonomically great.
Stayed 1 night in May 2021