The hotel is in a good location making it easy to walk about and getting to sight seeing locations.
The lobby area is new looking clean & fresh.
Unfortunately that is about all the positives overall I would not recommend to anyone I know to start there.
Room is tired and not very well maintained. Wallpaper has marks on. Carpets are not very clean. I believed the carpets are hoovered daily but room service, but they need a deep clean as they are still not clean afterwards paint work on the doors are flaky. Plug socket hanging out of Fremont and previously glued back into place. Screws not fitted fully.
The corridors are not hoovered.
The lifts are dirty on the windows, the frames and again the carpets. Someone had put sugar cubes on the window seal of the left for all to see. They were there for 5 days until I mentioned it.
Along our corridor one morning was someone’s room service breakfast tray. We notified it at 9am when we went out. We came back at 16:30 and it was still there.
Breakfast was poor. As a gold member you was entitled to continental breakfast ONLY they made this clear by following you into the very small breakfast room area and in front of other guests repeating. ‘You are not allowed hot food’. The first morning when we found this out on arrival we thought we would see what the cooked breakfast was like before deciding on paying the extra. In our opinion it wasn’t worth it even though it wasn’t that much extra. So we opted to go out.