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DoubleTree by Hilton Kitchener

Photo gallery for DoubleTree by Hilton Kitchener

Exterior
Pool
Pool
Pillow-top beds, in-room safe, desk, blackout curtains
Pillow-top beds, in-room safe, desk, blackout curtains

Overview of DoubleTree by Hilton Kitchener

DoubleTree by Hilton Kitchener

4.0 star property

8.4/10 Very good

Popular amenities

  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Breakfast available
  • Business services
Map
30 Fairway Rd S, Kitchener, ON, N2A2N2

Explore the area

  • Popular LocationFairview Park11 min walk
  • Popular LocationChicopee Tube Park15 min walk
  • Popular LocationChicopee Ski and Summer Resort15 min walk
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)8 min drive

Room options

About this area

Kitchener

In the city centre, DoubleTree by Hilton Kitchener is in an area with good shopping. Chicopee Tube Park and Grand River Rocks are local attractions and those in the mood for shopping can visit Fairview Park and Conestoga Mall. TheMuseum and Airborne Trampoline are also worth visiting. Spend some time exploring the area's activities, including downhill skiing, snowboarding and golfing.

What's nearby

  • Fairview Park - 11 min walk
  • Chicopee Tube Park - 15 min walk
  • Chicopee Ski and Summer Resort - 15 min walk
  • Rockway Golf Course - 4 min drive
  • Waterloo Region Museum - 10 min drive

Getting around

  • Kitchener Station - 11 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 58 min drive

About this property

DoubleTree by Hilton Kitchener

Transformed 4-star hotel in a shopping district, renovated in 2019
At DoubleTree by Hilton Kitchener, you can look forward to a garden, dry cleaning/laundry services and a fireplace in the lobby. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a conference centre.
You'll also enjoy the following perks during your stay:
  • Free self-parking
  • Buffet breakfast (surcharge), smoke-free property and tour/ticket information
  • Laundry services, ATM/banking services and a computer station
  • Guest reviews give good marks for the breakfast, overall value and helpful staff
Room features
All 75 rooms have comforts such as pillow menus and air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with hydromassage showers and shower/bath combinations
  • 42-inch TVs with premium channels
  • Recycling, coffee/tea makers and heating

Languages

Arabic, English, Filipino, Hindi, Japanese, Polish, Serbian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)

Check-in

Contactless social distancing and check-out
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: CAD 18.95 for adults and CAD 11.95 for children
  • 1 bar
  • Room service available

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre (10000 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in reception
  • Renovated entire property – December 2019
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch TV
  • iPod dock
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 50, per pet, per stay, plus a deposit of CAD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room (up to 50 lbs/23 kg)
Pets cannot be left unattended

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 4 per cent destination fee will be charged.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: CAD 18.95 for adults and CAD 11.95 for children (approximately)
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

Frequently asked questions

Is DoubleTree by Hilton Kitchener pet-friendly?

Yes, this property allows dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a deposit of CAD 50.00 per stay and a fee of CAD 50 per pet, per stay. Service animals are exempt from fees.

How much does it cost to stay at ?

As of 28 Nov 2022, prices found for a 1-night stay for 2 adults at on 26 Dec 2022 start from ₹8,974.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at DoubleTree by Hilton Kitchener?

Self-parking is free at this property.

What time is check-in at DoubleTree by Hilton Kitchener?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Kitchener?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is DoubleTree by Hilton Kitchener located?

Located in the heart of Kitchener, this hotel is within a 15-minute walk of Fairview Park, Chicopee Tube Park and Chicopee Ski and Summer Resort. Rockway Golf Course and Waterloo Region Museum are also within 3 miles (5 km).

Can I cancel my reservation for free at DoubleTree by Hilton Kitchener and receive a full refund?

Yes, DoubleTree by Hilton Kitchener offers free cancellation on select room rates, because flexibility matters! Please refer to DoubleTree by Hilton Kitchener cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

8.4

Very good

Rating 10 - Excellent. 91 out of 179 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 55 out of 179 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 16 out of 179 reviews" "
" "6 - Okay 9%
Rating 4 - Poor. 8 out of 179 reviews" "
" "4 - Poor 4%
Rating 2 - Terrible. 9 out of 179 reviews" "
" "2 - Terrible 5%

8.5/10

Cleanliness

8.6/10

Staff & service

7.9/10

Amenities

8.1/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Kim-Anh, Ottawa
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and well maintained. Would stay here again with my family.

2/10 Terrible

Reza
Travelled with family, Business traveller
Disliked: Property conditions & facilities
noisy at night could not sleep.
Stayed 3 nights in Nov 2022

2/10 Terrible

Tina
Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The fan or heater in the room was verry very loud evertime itbturned on all night and there was people running around in the halls all night
Stayed 1 night in Nov 2022

10/10 Excellent

Dana
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room. Clean, friendly staff, close to mall and good restaurants. Ample parking and easy to locate. Would stay here again.
Stayed 1 night in Nov 2022

10/10 Excellent

Kenneth
Liked: Staff & service, amenities, property conditions & facilities
Margaret the hostess in the bar/dining room was a delight.
Stayed 2 nights in Oct 2022

10/10 Excellent

Chad
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was very nice. Very clean and beds were very comfortable
Stayed 1 night in Oct 2022

10/10 Excellent

Josip, Newmarket
Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again
Stayed 1 night in Sep 2022

10/10 Excellent

Helen
Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean property. Nice sized room!
Stayed 1 night in Sep 2022

8/10 Good

Christina
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location.
Stayed 1 night in Sep 2022

10/10 Excellent

Sean
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional, friendly and really helped out a stressed family dropping off first child to University
Stayed 1 night in Sep 2022