Radisson Hotel Kitchener Waterloo

Photo gallery for Radisson Hotel Kitchener Waterloo

Lobby
Indoor pool
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Desk, blackout curtains, iron/ironing board, free cots/infant beds
Premium Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Overview of Radisson Hotel Kitchener Waterloo

Radisson Hotel Kitchener Waterloo

3.5 star property

3.9/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet-friendly
  • Air conditioning
  • Breakfast available
Map
2960 King St E, Kitchener, ON, N2A1A9

Explore the area

  • Popular LocationFairview Park14 min walk
  • Popular LocationChicopee Tube Park15 min walk
  • Popular LocationChicopee Ski and Summer Resort15 min walk
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)8 min drive

Choose dates to view prices

About this area

Kitchener

Located in Kitchener, Radisson Hotel Kitchener Waterloo is in the business district and near the airport. Conrad Centre for the Performing Arts and Waterloo Region Museum are cultural highlights, and travellers looking to shop may want to visit Fairview Park and Conestoga Mall. Chicopee Tube Park and Grand River Rocks are also worth visiting. Spend some time exploring the area's activities, including skiing, ski lifts and snowboarding.

What's nearby

  • Fairview Park - 14 min walk
  • Chicopee Tube Park - 15 min walk
  • Chicopee Ski and Summer Resort - 15 min walk
  • Rockway Golf Course - 3 min drive
  • Waterloo Region Museum - 6 min drive

Getting around

  • Kitchener Station - 11 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 58 min drive

About this property

Radisson Hotel Kitchener Waterloo

3.5-star hotel in the business district
Take advantage of a free daily manager's reception, a coffee shop/cafe and dry cleaning/laundry services at Radisson Hotel Kitchener Waterloo. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour business centre.
Other perks at this hotel include:
  • An indoor pool
  • Free self-parking
  • Breakfast (surcharge), a 24-hour front desk and luggage storage
  • A banquet hall, ATM/banking services and a lift
  • Guest reviews give good marks for the breakfast, helpful staff and overall condition
Room features
All guest rooms at Radisson Hotel Kitchener Waterloo boast thoughtful touches, such as climate-controlled air conditioning, in addition to amenities, such as complimentary wireless Internet access and complimentary newspapers.
Extra amenities include:
  • Free cots/infant beds and day beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 37-inch flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

Arabic, English, French, German, Hindi, Polish, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • To-go breakfast available for a fee weekends 7:00 AM–10:00 AM: CAD 12.95 per person
  • 1 coffee shop/cafe
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (1785 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Feather duvet
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone

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Policies

Check-in

92% of travellers were happy with check-in
Check-in from 3:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Due to renovations, this property's restaurant is closed until December 1, 2022. During this time, grab-and-go breakfast is available through the front desk for guests booked under breakfast-inclusive rates.

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to December 31 2022 (dates subject to change):
  • Shuttle services
The following facilities are closed seasonally each year. They will be closed from 1 August to 1 December:
  • Dining venue
  • Swimming pool
This property is undergoing renovations from 30 March 2022 to 4 November 2022 (completion date subject to change).
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 45.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room (up to 50 lbs/23 kg)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per accommodation, per day
  • Cleaning fee: CAD 3.39 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: CAD 12.95 per person (approximately)
  • Pet fee: CAD 45.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Kitchener Radisson Hotel
Radisson Hotel Kitchener
Radisson Hotel Kitchener Waterloo
Radisson Hotel Waterloo
Radisson Waterloo
Kitchener Radisson
Radisson Hotel Kitchener Ontario
Radisson Kitchener
Radisson Kitchener Waterloo
Radisson Kitchener Waterloo
Radisson Hotel Kitchener Waterloo Hotel
Radisson Hotel Kitchener Waterloo Kitchener
Radisson Hotel Kitchener Waterloo Hotel Kitchener

Frequently asked questions

Does Radisson Hotel Kitchener Waterloo have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM to 10:00 PM. The swimming pool is closed seasonally each year from August 1 until December 1.

How much does it cost to stay at ?

As of 25 Sept 2022, prices found for a 1-night stay for 2 adults at on 10 Oct 2022 start from ₹9,813.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Radisson Hotel Kitchener Waterloo pet-friendly?

Yes, this property allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of CAD 45.00 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Radisson Hotel Kitchener Waterloo?

Self-parking is free at this property.

What time is check-in at Radisson Hotel Kitchener Waterloo?

Check-in is from 3:00 PM - anytime.

What time is check-out at Radisson Hotel Kitchener Waterloo?

Checkout is at noon.

Where is Radisson Hotel Kitchener Waterloo located?

Situated near the airport, this hotel is within 1 mile (2 km) of Fairview Park, Chicopee Tube Park and Chicopee Ski and Summer Resort. Rockway Golf Course and Kitchener Memorial Auditorium Complex are also within 3 miles (5 km).

Can I cancel my reservation for free at Radisson Hotel Kitchener Waterloo and receive a full refund?

Yes, Radisson Hotel Kitchener Waterloo offers free cancellation on select room rates, because flexibility matters! Please refer to Radisson Hotel Kitchener Waterloo cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 336 out of 1001 reviews
5 - Excellent 34%
Rating 4 - Good. 391 out of 1001 reviews
4 - Good 39%
Rating 3 - Okay. 157 out of 1001 reviews
3 - Okay 16%
Rating 2 - Poor. 66 out of 1001 reviews
2 - Poor 7%
Rating 1 - Terrible. 51 out of 1001 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.1/5

Staff & service

3.6/5

Amenities

3.9/5

Property conditions & facilities

3.7/5

Eco-friendliness

1/5 Terrible

Eva
Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Fire alarm going constantly, construction noise, dust and dirt, no dining room, no food. We should have been advised that the hotel was under renovation. A bad experience.
Stayed 2 nights in Sep 2022

2/5 Poor

Jaaneshwar
Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This is a dirty and dusty construction zone. All promised amenities were closed. No pool, no breakfast, no coffee, and every time you walk through the lobby you get covered in dust from the construction. I wasn't notified upon booking on expedia, or before I arrived onsite. The property needs to make sure such pertinent details are communicated to their major booking partners. I could have stayed at the DoubleTree next door for the same price.
Stayed 1 night in Sep 2022

4/5 Good

Janna, Calgary
Travelled with partner
Liked: Cleanliness, staff & service
The hotel is in the middle of renovations so some amenities are closed. The FULLY renovated rooms are wonderful! Good luck with the construction and it will all be great when done.
Stayed 1 night in Sep 2022

1/5 Terrible

Preetha
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we opened the fridge, we found stale food kept inside it by the previous guests. We informed the front desk multiple times, yet nobody came to clean it. This is disappointing and not expected from an organization such as Radisson! I would like a compensation for this poor facility.
Stayed 1 night in Sep 2022

5/5 Excellent

THOMAS
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good compfy bed
Stayed 3 nights in Sep 2022

3/5 Okay

Maria
Travelled with group
Disliked: Amenities, property conditions & facilities
Lots of restaurants near by. We were not aware that the hotel was under major renovations.
Stayed 2 nights in Aug 2022

1/5 Terrible

Pam
Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The whole building was under construction. NO AMENITIES AT ALL!!! THE GIRLS AT THE FRONT DESK WERE RUDE AND VERY UNFRIENDLY. THE MANAGEMENT WOULDN'T COME OUT TO SPEAK TO US.
Stayed 2 nights in Aug 2022

4/5 Good

Cathy
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean....comfortable bed. Bars to get in and out of shower should be installed for safety
Stayed 1 night in Jul 2022

3/5 Okay

Denise
Travelled with partner
Liked: Cleanliness, staff & service
No cutlery or plates in the room, making it pretty difficult to eat food picked up nearby.
Stayed 1 night in Jul 2022

5/5 Excellent

Rosalba
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and spacious rooms
Stayed 1 night in Jul 2022