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HB Guest Home

Photo gallery for HB Guest Home

Interior
Living room
Private kitchen
Living room
Desk, free WiFi

Overview of HB Guest Home

HB Guest Home

3.5 star property

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Kitchen
  • Business services
  • Parking available
Map
315 Dear Born Blvd, Waterloo, ON, N2J 4Y9

Explore the area

  • Popular LocationConestoga Mall3 min drive
  • Popular LocationWilfrid Laurier University3 min drive
  • Popular LocationCity of Waterloo Museum4 min drive
  • AirportKitchener, ON (YKF-Region of Waterloo Intl.)17 min drive

Room options

About this area

Waterloo

HB Guest Home is located in Waterloo. Brubacher House Museum and Waterloo Visitor & Heritage Information Centre are local landmarks, and travellers looking to shop may want to visit Conestoga Mall and St. Jacobs Outlets. Perimeter Institute for Theoretical Physics and Earth Sciences Museum are also worth visiting.

What's nearby

  • Conestoga Mall - 3 min drive
  • Wilfrid Laurier University - 3 min drive
  • City of Waterloo Museum - 4 min drive
  • Clay and Glass - 5 min drive
  • Waterloo Park - 8 min drive

Getting around

  • Kitchener Station - 12 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 69 min drive

About this property

HB Guest Home

3.5-star guest house
You can look forward to a round-trip airport shuttle, a terrace and laundry facilities at HB Guest Home. In addition to a business centre, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • Free self-parking, plus extended parking (surcharge)
  • An area shuttle, an area shuttle and luggage storage
  • Tour/ticket information
Room features
All guest rooms at HB Guest Home boast comforts, such as air conditioning, in addition to
More conveniences in all rooms include:
  • Communal kitchens and desks

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 15.00 km

Guest services

  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bathroom (select rooms)
  • Upper floors only accessible by stairs

Room amenities

Bedroom

  • Air conditioning

Food and drink

  • Shared kitchen access

More

  • Desk

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - 11 AM
Late check-in subject to availability
Late check-in fee: CAD 10 for check-in between 11 AM and 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 10

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children 14 and younger are not allowed at this property; all guests older than 14 are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per night (for guests aged under 25 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CAD 50 per person (one-way)
  • Late check-in fee: CAD 10 for check-in between 11 AM and 1 AM
  • Late check-out fee: CAD 10 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Children 14 years old and younger are not permitted at this property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

Property is also known as

HB Guest Home House Waterloo
HB Guest Home Waterloo
HB Guest Home
HB Guest Home Two Waterloo, Ontario
HB Guest Home Guesthouse Waterloo
HB Guest Home Guesthouse
HB Guest Home Waterloo
HB Guest Home Guesthouse
HB Guest Home Guesthouse Waterloo

Frequently asked questions

Is HB Guest Home pet-friendly?

No, pets are not allowed at this property.

How much is parking at HB Guest Home?

Self-parking is free at this property.

What time is check-in at HB Guest Home?

Check-in is from 4 PM - 11 AM. Late check-in is available from 11 AM to 1 AM for a fee of CAD 10.

What time is check-out at HB Guest Home?

Checkout is at 11 AM. Late checkout is available for CAD 10 (subject to availability).

Does HB Guest Home provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CAD 50 per person applies.

Where is HB Guest Home located?

Situated in Waterloo, this guesthouse is within 1 mile (2 km) of Conestoga Mall and City of Waterloo Museum. Wilfrid Laurier University and Waterloo Park are also within 3 miles (5 km).

Can I cancel my reservation for free at HB Guest Home and receive a full refund?

Yes, HB Guest Home offers free cancellation on select room rates, because flexibility matters! Please refer to HB Guest Home cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

2.8
Rating 5 - Excellent. 7 out of 25 reviews" "
" "5 - Excellent 28%
Rating 4 - Good. 2 out of 25 reviews" "
" "4 - Good 8%
Rating 3 - Okay. 5 out of 25 reviews" "
" "3 - Okay 20%
Rating 2 - Poor. 2 out of 25 reviews" "
" "2 - Poor 8%
Rating 1 - Terrible. 9 out of 25 reviews" "
" "1 - Terrible 36%

3.2/5

Cleanliness

3.0/5

Staff & service

3.2/5

Amenities

2.9/5

Property conditions & facilities

1.0/5

Eco-friendliness

1/5 Terrible

Jihua
Disliked: Staff & service
I waited for about 2hrs in front of the property without anyone to take care the check-in. I made phone calls and texted, no response
Stayed 1 night in Sep 2022

1/5 Terrible

NGALA
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Criminal, fraudulent, and not deserving of anyone's business. Should be put out of business. No one should risk or go through the experience we had!
Stayed 1 night in Sep 2022

3/5 Okay

Cory
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and friendly staff
Stayed 1 night in Nov 2021

1/5 Terrible

Fred
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was cancelled 5 min. before we left.
Stayed 1 night in Aug 2021

4/5 Good

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

5/5 Excellent

Verified traveller
Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was a pleasant stay had a nice room nice bed nice house all together
Stayed 3 nights in Oct 2019

3/5 Okay

Verified traveller
Travelled with partner
Liked: Cleanliness, staff & service, amenities
It was nice to have the comfort of a home, but we felt like we could not go anywhere but in our room - there was a pathway of carpets with a "welcome" mat at the entrance of each room The room on the picture was encumbered with mattresses and linen for other guests, I suppose... I did not see the TV.
Stayed 1 night in Aug 2019

1/5 Terrible

Verified traveller
Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very unfriendly staff. Bad communication due yo heavy accent. The room was not a available. No one there to check in even 20 min. after che k in time. Had to all many times, no call back. Left to find somewhere else to stay and got charged 1/2 price. Thief.
Stayed 1 night in May 2019

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helen is very nice. Room is super clean. I will be back if I visit Waterloo next time. Strongly recommend !
Stayed 1 night in Feb 2019

3/5 Okay

Sam, Peterborough
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
If you are advertising a living room space it should be available not cluttered with items and rooed off from use. Checking in needs to be smoother as i needed to ho get cash from bank to pay. I assumed i had paid through expedia. Return of ny deposit was a nightmare yoo
Stayed 1 night in Aug 2018