Hallway

Reviews of Comfy Guest House

2 out of 5
Comfy Guest House
250 Gerrard Street East, Toronto, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 264 out of 531 reviews" "
Rating 8 - Good. 158 out of 531 reviews" "
Rating 6 - Okay. 48 out of 531 reviews" "
Rating 4 - Poor. 36 out of 531 reviews" "
Rating 2 - Terrible. 25 out of 531 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean environment, friendly, helpful staff.
Stayed 9 nights in May 2024
Response from Tahir on 22 May 2024
Our staff is very happy that your stay was comfortable here.You are welcome whenever you like to stay with us.Thanks.

6/10 Okay

David

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Large room on third floor had private deck area. Ceiling fan didn’t work. Smoke alarm went off three times over three nights— no apparent reason, but it did make sleeping difficult.
Stayed 3 nights in May 2024
Response from Tahir on 19 May 2024
Thanks for staying with us. We double checked the ceiling fan which is in working condition. Just to pull the chain to turn it on.The fire alarm went off for one time only because someone was smoking inside the room. We want to apologize for it.

10/10 Excellent

Mary Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, affordable and close to the downtown centre.
Stayed 3 nights in May 2024
Response from Tahir on 19 May 2024
Thank you for your review. Our hospitality team is here to welcome you, again. Thank you for your kind remarks & grading.Have a great day.

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy Guest House was well located and public transport was easy.
Stayed 6 nights in Apr 2024
Response from Tahir on 16 May 2024
Thank you for your second time stays with us & candid feedback regarding Comfy Guest House, downtown Toronto. We are pleased to know that you enjoyed our guest house services, as well as, our unbeatable location. We look forward to significantly raising the level of comfort and guest satisfaction throughout the guest house.We would be honored to have you stay with us again in the near future.

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have appreciated ahead of time knowing they don't allow you to flush toilet paper.
Stayed 3 nights in May 2024
Response from Tahir on 14 May 2024
Thanks for staying with us. We have covered baskets to throw the stuff, the cover of which are automatically being closed. Some people throw too much stuff in the toilet.Thanks again.

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 3 nights in Apr 2024
Response from Tahir on 7 May 2024
Thank Carlos you for your help. We not only appreciate you taking the time to leave a review of our property but also for choosing to stay with us on your next trip to Toronto. We look forward to welcoming you back.

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 2 nights in Apr 2024
Response from Tahir on 2 May 2024
Hi James, This is our honor that you stayed with us. Thanks for excellent grading/ comments about Comfy Guest House, Toronto.

8/10 Good

Reginald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite and did the trick.
Stayed 5 nights in Apr 2024
Response from Tahir on 24 Apr 2024
Thanks for taking the time to respond about our property. Hope to see you soon at the Comfy Guest House.

10/10 Excellent

Mia

Stayed 5 nights in Mar 2024
Response from Tahir on 2 May 2024
Thank you so much for the great rating of Comfy Guest House!. We really appreciate your feedback, and we hope you'll be able to stay here again soon.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 4 nights in Apr 2024
Response from Tahir on 6 Apr 2024
Thanks Wayne for the second time staying with us. This is a great honor for usHope to see you third time.Take care.

4/10 Poor

Gabriel

Disliked: Property conditions & facilities
Very unsafe area, no where to park either.

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable clean room a bit small and only 2 channels on T.V. BUT everything else very good nice location and parking site very close and convenient
Stayed 3 nights in Mar 2024
Response from Tahir on 21 Mar 2024
Thanks Robin for staying with us. We are happy that you like our place, hope to see you again.

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great affordable option for our stay in Toronto.
Stayed 3 nights in Mar 2024
Response from Tahir on 9 Mar 2024
It was our honor that you stayed with us & like Comfy Guest House, Toronto.Hope to see you again.

6/10 Okay

Tammy

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Tahir on 6 Mar 2024
You were very happy during your stay here & given excellent review in"In-house feedback", but not understood, why we got low grading in your final review.Thanks for your staying with us.

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice simple guesthouse, everything needed, great price for location, friendly host Vivien
Stayed 4 nights in Feb 2024
Response from Tahir on 21 Feb 2024
Thank you for candour and honesty in your review of your stay with us. It appears we are doing some things well, and your comments will help us improve the other areas. We hope to have you again when you travel in our neighborhood.Thanks again.

8/10 Good

Alana

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good value for the price.
Stayed 2 nights in Feb 2024
Response from Tahir on 19 Feb 2024
Thanks Alana by for staying with us & hope to see you again.Have a great day,

4/10 Poor

Rajwant, Edmonton

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The owner full on admitted at check-in that they PURPOSELY falsely advertise about parking as "parking available" and not mention the fee so that they dont lose potential customers. Turns out parking is $15 per night - totally understandable and reasonable but to admit thay to a guest at check in is disgusting operating behavior and not professional by any means. There are also many strict rules posted randomly around the house. Such as, their locks are pretty tricky and if you dont maneuver them in the EXACT specific way you might break it and you would then be charged for replacing it. Another strange rule was no toilet paper in the toilet or you could be fined. The neighborhood was quaint and had an old time charm which i quite enjoyed. Unfortunately I woke up to my driver side window smashed even with no valuables in sight. It was not a pleasant stay for me at all. This will not be my first choice to stay next time, but I guess, in the end, you get what you pay for...
Stayed 2 nights in Feb 2024
Response from Tahir on 12 Feb 2024
It has been clearly written in Expedia that we are charging 15/ night for the parking. If you had asked us before booking, we definitely tell you. If you have not read it, do not blame us of your fault.We do not know where you had parked your car to saving your 15.00 & your window was smashed for which we are not responsible.The rules are for the comfort of everybody so that any of our guests should not have any problem. If someone has not habit of following of any rules, he/she do not like it, otherwise our most of guests are appreciating it. Thanks.

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Tahir on 6 Feb 2024
Hi Brendan, Hope you reached home safely.See you next time. Thanks.

8/10 Good

Amin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is awesome
Stayed 3 nights in Feb 2024
Response from Tahir on 4 Feb 2024
We hope to see you again.Tthanks for staying with us.

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant stay.
Stayed 3 nights in Jan 2024
Response from Tahir on 28 Jan 2024
Thanks David & hope to see you again.

10/10 Excellent

gillian

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This was place convenient, quiet and VERY clean. I don’t review often but have felt inclined as we were very pleased with our stay!
Stayed 2 nights in Jan 2024
Response from Tahir on 22 Jan 2024
Thank you for candour and honesty in your review of your stay with us. It appears we are doing some things well. We hope to have you again when you travel in our neighborhood.

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The guest house was clean, the staff was coperative and overall it was a delightful stay for me!
Stayed 1 night in Jan 2024
Response from Tahir on 15 Jan 2024
Thanks for staying with us again. It was honor for us.Thanks again.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Tahir on 7 Jan 2024
We are happy that your stay was comfortable here.Hope to see you again. Thanks.

4/10 Poor

Husamettin

Stayed 7 nights in Dec 2023
Response from Tahir on 24 Dec 2023
Thanks for your stay with us.Your remained double minded during your complete stay Please book any place as per your requirement. If you want to stay three days, book for three days. You changed your mind so many times.Anyway thanks again.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Tahir on 16 Dec 2023
Thanks. Have a great day!

8/10 Good

Randy

Liked: Cleanliness, staff & service
Simple Clean and Convenient
This is a home located a 15 minute walk to the Yonge subway or a 3 minute walk to a streetcar that takes you to the subway. All transit works on a tap credit/debit card. (Best Transit Innovation I have seen in a long time) The area from the hotel to Yonge street is basically a university area. That is who I saw walking on the street for the most part. It is a converted house where some rooms share a bathroom and a kitchen. The rooms are like the guest room in my own home. It is not like a hotel. Some of the articles are worn but all worked. The front room does have some road noise but it is not a busy road at night. Owners are not on site but they had excellent communication with me as I had delays getting into Toronto. They ask you to bring your balance in cash. While this is basically in a area with University students I was uncomfortable walking down the street with $500 in my pocket. They really need to change that. I would recommend Keurig machines in the rooms. I had access to a coffee maker in the kitchen, but who is travelling with a pound of coffee and filters. I really liked this spot it worked well for me and I would use it again.
Stayed 4 nights in Dec 2023
Response from Tahir on 15 Dec 2023
Thank you so much for the great rating of Comfy Guest House!. We really appreciate your feedback, and we hope you'll be able to stay here again soon. Thanks for taking the time to post your thoughts.

10/10 Excellent

Mohid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff service and room were very comfortable. The guest house location was very approach able
Stayed 2 nights in Nov 2023
Response from Tahir on 29 Nov 2023
Thanks & waiting for your next visit in Toronto.

2/10 Terrible

shivam

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst stay ever, rude & unprofessional behaviour from hostess, didn’t even spent the night because of the way she was treating her guest she refuse to give any money back including parking fee. Ridiculous amoung of privacy breach and nonsense talking.
Stayed 2 nights in Nov 2023
Response from Tahir on 14 Nov 2023
Misbehavior with our staff is not acceptable. Our staff politely tried to explain this thing to you but failed.We observed that you were excepting 5-stars hotels after receiving of your booking & some emails. Because of these reasons we wrote you that this is a guest house (not a hotel/motel) & sizes of our rooms are small being Toronto downtown area. Some people expect 5-stars hotel by paying about 95/ night only, which is not possible. Hotels in Toronto downtown area are very expensive. We are providing better accommodation with a very low price as compared to other B&B/ guest houses. People who know these facts, gave us excellent comments.Thanks.

6/10 Okay

Luis Gabriel

Stayed 2 nights in Nov 2023
Response from Tahir on 9 Nov 2023
Thanks.

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great price and an awesome little breakfast - beds are also comfortable.
Stayed 2 nights in Oct 2023
Response from Tahir on 6 Nov 2023
Thanks Adam for giving excellent review.You are welcome again whenever you like to come Toronto.Thanks again.

8/10 Good

Ludivine

Liked: Cleanliness, property conditions & facilities, room comfort
Not the best
From the beginning it was quite difficult to communicate with the host, and always felt like we were bothering him with our questions. The replies were always quite abrupt, on the verge of being rude. Check-in was very slow and long winded (after a long journey all we wanted was a quick check in and use of the bathroom- they were advised of the delay) and were made to feel like idiots. Mo friendly chat or even hello by manager when passed in in evening and felt uncomfortable when waiting to use the bathroom early evening while it was being cleaned and the person was having a very loud and unpleasant conversation on the phone. Mattresses were good although the one in the suite our first two nights made a lot of noise when moving on top of the bed noises. It was sufficient enough for just sleeping in but didn’t feel welcome or fully relaxed. Rules seemed to be for some not others….
Stayed 2 nights in Oct 2023
Response from Tahir on 4 Nov 2023
Thanks for staying with us. We tried to brief everything to our guests so that they should not be any problem during their stay. We tried to improve the things as suggested. Thanks again.

8/10 Good

Juan

Stayed 7 nights in Oct 2023
Response from Tahir on 30 Oct 2023
We are happy that you enjoyed your stay. Please accept our thanks for choosing Comfy Guest Home and Suites. Thanks again.

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed second time, found very clean, safe with low price. Will come back again.
Stayed 2 nights in Oct 2023
Response from Tahir on 29 Oct 2023
It is our honor that you stayed with us two times.You are welcome whenever you have chance to come Toronto. Thanks.

2/10 Terrible

Gabriel

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
property manger was very helpful, but I was disappointed with the size of the room, in the photograph it showed a different room, much bigger and nicer looking, so It was deceiving. Some tenants would play loud music late at night.
Stayed 5 nights in Oct 2023
Response from Tahir on 26 Oct 2023
Your booking is for the SMALLEST and CHEAPEST room in the guest house, but you demanded Luxury Suite, the price of which is double than small room. We would be requesting you to search properly before booking of any room in some that hotel in future. Thanks.

8/10 Good

Aleksey

Liked: Cleanliness, staff & service
'
Stayed 5 nights in Oct 2023
Response from Tahir on 19 Oct 2023
Thanks Aleksey for giving us a honor to stay with us.Hope you have reached home safely.Thanks again.

8/10 Good

Fei

Liked: Cleanliness, staff & service, property conditions & facilities
Would come back!
Stayed 2 nights in Oct 2023
Response from Tahir on 16 Oct 2023
Great! Thanks.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Spot
Stayed 3 nights in Oct 2023
Response from Tahir on 11 Oct 2023
Thanks for giving us honor by staying with us for third times & excellent review.Hope to see you again.

10/10 Excellent

Aubrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the top floor suite, had its own bathroom which was great. Had 1 queen & 1 single bed- beds were satisfactory. Very spacious- sitting area & deck to ourselves. Was a little warm, used fans all the time- it was early Oct and unseasonably warm and a/c was turned off. Our sons stayed in the small room with twin beds. It was tiny but serviceable- was noisy as right near kitchen used by guests. Staff were friendly & accommodating. We had to check in late and staff were accommodating. Area was great- check out Chew Chew’s for fabulous bfast at a great price, friendly staff. Wonderful supper at House on Parliament as well. Would stay here again.
Stayed 9 nights in Sep 2023
Response from Tahir on 10 Oct 2023
Thank you for taking the time to leave such a through and complimentary review of Comfy Guest House, Toronto. We are thrilled that our associates and facility were able to exceed your expectations. We are proud to be your guest house of choice in Toronto city and look forward to welcoming you back.Thank you again.

8/10 Good

Wayne

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Tahir on 8 Oct 2023
Thanks & see you again.

8/10 Good

cathi

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2023
Response from Tahir on 4 Oct 2023
Hope you reached home safely. It will be pleasure for us if you will stay at Comfy Guest House during your next visit to Toronto. Thanks.

8/10 Good

Marcos

Liked: Cleanliness, staff & service
Good for the price
My first experience in a guest house. This one is well located, has very good internet, shared fridge and kitchen. The room is small, has a desk a bed and space for nothing else but it was clean. There are cameras everywhere but maybe it could not be different, considering it's a guest house.
Stayed 3 nights in Sep 2023
Response from Tahir on 2 Oct 2023
Thank you for taking the time to leave such a through and complimentary review of Comfy Guest house & Suite, Toronto.We are proud to be your guest house (hotel) of choice in Toronto city and look forward to welcoming you back.

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people
Stayed 1 night in Sep 2023
Response from Tahir on 1 Oct 2023
Thanks.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Sep 2023
Response from Tahir on 18 Sept 2023
Thanks for staying with us.Some people expect 5-stars hotel by paying about 85/ night only, which is not possible. Hotels in Toronto downtown area are very expensive. We are providing better accommodation with a very low price as compared to other B&B/ guest houses. People who know these facts, gave us excellent comments. Thanks again.

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a lot of room in our unit. The person who greeted us was very friendly and helpful in explaining everything in the house. The walk from the house to downtown Toronto was through some sketchy areas.
Stayed 3 nights in Sep 2023
Response from Tahir on 15 Sept 2023
We are proud having such a nice guest like you.Please come anytime whenever you like to stay with us.Thank you very much.

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Toronto with my adult children. Great location, plenty of space and very comfortable.
Stayed 5 nights in Aug 2023
Response from Tahir on 14 Sept 2023
We are happy that you are very satisfied with your stay here. We are also proud having such a nice guest like you. You are always welcome whenever you like to stay with us. Thanks again.

10/10 Excellent

CHEE CHUNG CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
it is good place to stay. it is good location for transportation it is quiet, safety
Stayed 7 nights in Sep 2023
Response from Tahir on 11 Sept 2023
Thank you for your help. The Comfy Guest House & Suite, Toronto was delighted to read your complimentary feedback on our property. We not only appreciate you taking the time to leave a review of our property but also for choosing to stay with us on your next trip to Toronto. We look forward to welcoming you back.

6/10 Okay

Daphne

Liked: Cleanliness, property conditions & facilities
Pours: prix abordable, localisation pratique, ameublement de la chambre, transports publics accessibles, matelas confortable, propreté irréprochable, accès à la cuisine. Contres: obligation de payer comptant sans justification, courriel long et non courtois du gestionnaire, insonorisation inadéquate, alarme de feu déclenchée en pleine nuit.
Stayed 7 nights in Aug 2023
Response from Tahir on 8 Sept 2023
You tried to create problem at the time of check in. Your acceptations were too high. We would advice you to please study the place before booking, in future. This is a guest house, not a five stars hotel. All rooms here are non-smoking, but you tried to smoke at night & disturbed all other guests.Anyway, thanks for staying with us.

8/10 Good

Julio

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Excellent experience for short stay
Stayed 4 nights in Aug 2023
Response from Tahir on 5 Sept 2023
We are lucky having such a nice guest like you.Please feel free to come back here like your house.Thanks.

4/10 Poor

Keith

Stayed 4 nights in Aug 2023
Response from Tahir on 31 Aug 2023
We are always requesting to our guests that we are commented to provide much better accommodation as compared to other guest houses & BnB. If someone considered 5-stars hotels by paying about 100 per night, he/she will not be happy, here. Hotels in Toronto downtown area are very expensive. Our mostly guest are realist & not expecting 5-stars hotel. We have lot of returning & referral guests.Thanks for staying with us.

8/10 Good

malachi

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Tahir on 23 Aug 2023
Thanks for staying with us & giving nice grading.Take care.