Search Hotels Near Tiburon Ferry, Tiburon

"Clean, spacious room with comfortable beds in a convenient location."

"I'm going to preface this by saying I've stayed at many Riu's over the years and they are usually lovely. This one was not. Upon arrival I was greeted by a very rude front desk attendant. She informed me that if I really wanted a King bed (yes that's why I booked one) I would have to be on the first floor (annoying but fine). She put me in the room across the driveway immediately next to the front door so I heard literally every single person that drove in and then walked in. I was woken up about every 30 minutes. The room had some serious issues including a sink that didn't drain (I told the front desk this after the first night but nobody ever came to fix it), lights that constantly flickered, a shower that was so narrow my hip was hitting the shower bar, and the bathroom so tiny I could not be in the bathroom and close the door to the bathroom at the same time unless I wanted to stand in the shower to close it. The included breakfast was luke warm at best and when I tried to take a cup of tea back to my room I was told I could not. I asked for a to go cup and the very rude woman told me no they don't allow that. The rooms have to go cups in them with coffee but I don't drink coffee and the only tea to be found was in the breakfast area. The building also had no ice machine and I had to go to the other building to find ice. The lobby area was also very dirty and every single table had some kind of debris on it. "

"Great location but very basic hotel. Big queues for check in because you need to room card to even use the hotel bathroom so if you haven’t checked in yet or have checked out it’s a hassle. Definitely not a smooth check in compared to other hotels but does the job for a central hotel near fisherman’s wharf."

"Room was very clean. Front desk was very helpful despite being very busy. Hotel is in a good location. Overall good experience."

"Great stay, Very comfortable "

"The room was not cleaned properly. There was a piece of eye lash on the nightstand "

"Elevators could be renovated, nothing major"

"Loved the room with big windows over looking the city. Very convenient having a parking deck attached to hotel. Thanks for the hospitality."

"On the positive side, the hotel itself is nice — the rooms are spacious, clean, and comfortable. The property also offers EV charging, which is a great amenity in theory. However, the biggest issue was the staff and overall attitude, which really affected our experience. We were traveling with a child and were initially placed in a very noisy room. Be careful when booking — the hotel is located right next to a highway, and some rooms get significant road noise. I explained that it would be impossible for us to sleep in those conditions, but instead of resolving the situation, we were told we could switch rooms only by paying extra. This felt very unfair — in situations like this, I believe a hotel should offer a solution or upgrade, not force guests to pay more. We also had a very unpleasant situation with the EV charger. After our Tesla finished charging, my husband returned the adapter, but later I was surprised to receive an email saying we hadn’t returned it — and we were charged for it not once, but twice. I called the hotel multiple times to resolve the issue, and the staff were rude and insisted the adapter had not been returned. Only after three calls did they finally admit it was their mistake. Unfortunately, the issue is still not fully resolved — the charges have not yet been reversed, and I have not received any confirmation by email. Overall, while the hotel itself is good, the service and handling of issues were very disappointing."