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"The hotel is clean, busy, basic, nothing special, but great location."

"The hotel was perfect. Location is amazing "

"Everything went well. Didn’t use the restaurant or workout room"

"Had a good stay after choosing to stay here again. We absolutely love the location at the fact the hotel is so iconic. We only stayed for one night and we were glad it was only one night as we had so much noise coming through for outside the room. It was close to the lift so it was always busy and lots of slamming doors around. There was an awful lot of light coming through the gaps in the door that we tried to block it out the best we could. So not much sleep was had. If we had that room again and I would stay again then I would ask to be moved."

"We stayed here for 4 nights in April while attending a wedding in Brooklyn. On arrival, the guy who checked us in was friendly, informative and managed to get us into our room early, which was appreciated after a long travel day. Our room was sufficient for our needs, although a little small. There was very little wardrobe space which meant most of our clothes stayed in our suitcases. The bathroom was clean and modern - but you can see through the glass both in and out, which was fine for us as a married couple, but if you’re staying with someone you aren’t THAT comfortable with…not so much! The safe also didn’t work - kept saying an error message when we tried to program it to lock. On the first night, we had an issue where a member of staff spoke rudely to us because we used the elevator supposedly reserved for the rooftop bar (we had no way of knowing this). We reported it to management via the feedback request on Hotels.com, but it was never followed up. The second morning after housekeeping had been, the sheers in our room stopped functioning, meaning we had to climb onto the bed to move them manually when we wanted them open or closed. When we checked out, we discovered that Public charges a $45 per night ‘resort fee’ to cover ‘access to 24/7 gym, rooftop bar, lobby spaces’ etc. We used the gym once, and didn’t use any other amenities, so felt like it was a sneaky charge. Perhaps it should be charged on a guest-by-guest basis on individual need…."

"Shower"

"It was the perfect location if you want to be near Times Square."

"TV very difficult to use and no instructions on operation. Staff came to room and couldn’t figure out TV. Shade operation not described and some shades did not work. Hot water cut out during shower once. Expresso machine did not work and no decaf available. I expected more paying penthouse prices. Staff tried their best, room was clean, etc. "