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"The staff was always very kind and helpful. Daily room cleaning if you wish to have it done that often. Hotel in general was very clean. It was really nice to have the option of the pool or the beach to use. Loved the activities the hotel did for the kids - we can Easter weekend so the egg hunt and poolside popsicles were hit. We stayed in a room that did not have a balcony/patio so the ONLY possible complaint I have is that there wasn't much to use in the room to hang wet bathing suits/towels with 4 people. But we had a great time and would highly recommend Casa Marina."