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"BED BUGS! I chose this hotel of the convenience for our tournament weekend, and it turned into one of the worst hotel experiences I’ve had. We found bed bugs in our room after already settling in. Absolutely disgusting and unacceptable. Yes, the hotel switched us to another room, but once you find bed bugs, the damage is done. Instead of enjoying the weekend, we spent the rest of the trip stressed about our luggage, clothes, and possibly bringing bugs home with us. Travelers coming for events at the Henrico Sports & Event Center should think twice and inspect everything before unpacking. Cleanliness should be the bare minimum."

"The staff was attentive, the hotel was up to date and very clean, and there was food within the lobby of the hotel. I was very impressed. "

"A lovely hotel - it’s amazing how a block of handsome 19th century row houses was restored and converted into this comfortable place to stay."

"Everything was perfect"

"The room was very dirty. Stains everywhere. Dirty rag outside the door. I felt dirty the whole time I was staying there but thankfully it was only one night. I would never return. I don't usually leave reviews but I'm taking the time to leave this one, so no one makes the same mistake I did. "

"A"

"It was a great place to stay, clean rooms nice staff and get the crab cakes at the restaurant you won’t be disappointed."

"The hotel was beautiful and the suite was perfect for the four of us."

"The room was remodeled and very spacious"