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"Staff was warm and friendly - worst bed I've ever slept in though"

"Room was recently renovated. Looks like they took old rooms and split them into two smaller rooms. The furniture is old and not in great condition. The lamps were so large they shades were in the way. There is no charger ports for your phones. The door had no door sweep and the hall light blared through. The electric socket in the bathroom did not work and we told the front desk. They were putting in a repair order after we checked out. The tub felt as if it would fall through the floor. The view was not so great. It was on the side of the building and you got a partial view of the water. Most of the view was of the hotel next door. Floors could have been cleaned better. Fuzz and hair remained on the bathroom floor from prior guests. "

"Very clean. Staff are very friendly. This wasn’t our first stay and won’t be our last visit. "

"Run down interiors"

"The location was close to my conference place in Ballston. Good location."

"Na"

"Being February, had excellent winter rates. We did not use the pool nor restaurant. However, when looking at a menu, I was pleasantly surprise that prices were very reasonable. We did have one problem. On our first morning, we foud out that the GFI outlets in the bathrooms did not work. That was reported to Guest Services and in about 20-30 minutes, help arrived. They said a circuit breaker was tripped. On the 2nd morning, the GFI outlets still did not work. We could not find a tripped circuit breaker. On check out, we reported the situstion again. We will be back to Williamsburg later in the year and intend to stay there again if we can find favorable rates."

"That hotel has a problem with their elevators every year that we go there it does make everything harder. It is so inconvenient and the Cher they have us using the staff elevator as well. They need to get their stuff together."

"My new favorite hotel chain. Very kind staff and great perks that you no longer see in our money hungry world. The pool was perfect. The kitchen food was great. The berry dessert with ice cream was amazing. The rooms large with good tv selection. "