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"Poir customer services "

"Firstly, every staff member we interacted with was absolutely wonderful. Very helpful and friendly. The location was also great. We wanted something that was close enough to town but felt like we were actually in the mountains and this was it! The only area of improvement would just be the age of our particular room. While they are actively doing room upgrades around the property, ours happened to be an older one and unfortunately that meant we could hear most of what our neighbors were doing. Our mattress was also fairly firm which is not my personal preference but seemed to work fine for my boyfriend. Overall I think once they finish all the upgrades this will be a 5/5 for me. We look forward to coming back in the future to see what they've done! "

"Rooms were comfortable, convenient shuttle to airport. Restaurants were good for meals "

"Always a handy place to airport and tge restaurant is amazing!"

" There were two things that I wanted to mention. One was the shampoo, shower gel and conditioner situation. Most places in the US in order to be Eco friendly have dispensers in the room instead of these small plastic field with shampoo and conditioner. I really suggest the owners to consider that. We are talking about hundreds of these little containers that are wasted every day. Whereas dispensers can be refilled and there's no environmental impact. Second was the Mattress. I am 175 pounds and I would sink in deep into the mattress with no support. I actually slept on the floor the last night. I am sure it's a big investment to change mattresses and some people actually prefer soft beds. It would be nice to have a small foam mattress for someone like me to sleep on the floor as an alternative. Other than that, the location was great, and the rooms were clean and functional. We looked at the buffet and it did not really look like appealing or something I would be interested in, but thankfully there were a lot of good options around nearby. "

"Everyone was so great to my parents and made there anniversary extra special. "

"We stayed two nights, five people. The pull out couch was not comfortable. We had to ask for bedding for the pull out. The room was clean no complaints there. We also had to ask for more towels. Five people need five towels, five washcloths and five hand towels. The breakfast was very good, coffee was excellent! The only complaint is that it was shut down at ten. Take out containers should be provided in my opinion since not everyone wants to eat shoulder to shoulder with complete strangers and it was crowded. The kids enjoyed the pool and water slide and again, no towels to be found anywhere even though we asked at pool side and at the front. Overall it was a nice place to stay. "

"Room was clean but could use some updates. "