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"It was July and there is no AC, seriously uncomfortable. But, besides that everything was good. Close to the port if you're going on a cruise. Lots of restaurants within walking distance and a large mall. "

"Great value for money. Comfortable. AC. Clean. Basic breakfast but nice. Near port and shopping area so all good."

"Excellent place to stay"

"Staff"

"Stayed here for a night prior to a cruise. Family room was great size. Staff were all great abd very helpfuk. Breakfast was standard buffet breajfast, something for everyone, fresh and hot. Would stay again if we take another cruise from Southampton "

"The staff is EXCELLENT at the check-in, bar and the restaurant. Everyone is very helpful. We enjoyed our stay. The only complaint is that the carpet in the room needs to be cleaned, other than that it was great."

"We had a one night stay between cruises. The front desk receptionist, Carly greeted us upon our arrival and gave a few options to do while we waited for check in. We checked in but I room wouldn't be ready since we got there around 11am. We were able to store our luggage at the hotel and walk to mall that is very near. Had lunch and did some shopping. When we returned, a room was available for us early. Would definitely stay here again in the future. "

"Great eveing "

"We had an overnight stay before boarding our ship the next day. Parking for me was great and complimentary but I do think there is a charge normally. At reception we were met and our cases were taken care of by the porters, receptionists x 3 were at hand for booking in. We had booked a standard room So I asked if we could upgrade and was given a superior room with balcony and views of the Solent and cheap as chips. Our cases were in the room as we got there No struggle. The bed was a king size and bathroom had bath and separate shower. My only criticism, the step up to the shower was too high for me. Dinner was at Marco Pierre White restaurant and was excellent and at a reasonable price. Our sleep was long and uninterrupted (bliss). Morning coffee provided. Our breakfast experience was one of the best we have had in Southampton say no more. Would we stay here again? Mmmmmm. You bet your life we would. Well Done!! Ken & Jill Haycock. "