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All staff friendly and welcoming, rooms were spacious and clean, breakfast was great.

Have just spent a week in a tropical pool villa at this new resort. It is a truly 5 star experience. A personal butler attends to your every need (Max: you were outstanding). The food is excellent: beginning with a historic breakfast including oysters and champagne. The staff are delightful and attentive, the facilities excellent, the setting beautiful. It is more accessible and has better food than Banyan Tree and the beach is beautiful. The nicest villa we have found (we have stayed in perhaps...

Excellent hotel. Service first class and can’t fault anything. Would definitely like to return.

Just a short trip (10 mins) from Koh Samui airport. Taxi cost is about 500 TBH. Very new hotel and very very warm service. Everyone greeted us with respect and a broad smile and very welcoming too. The staff were very helpful and very pro-active to our needs. The hotel has very amazing views in the morning and has 3 pools. Kids loved in the pool and 1 pool is veen fresh water with no chlorine impacting the eyes. Evenings at the pool they have a projector where movies are shown is a realy nice...

I would say if you dream off anything please contact honey,penny,Sam, Pam and off course manager because they made our stay so comfortable and pleasant.

Our stay at Meliá Phuket Mai Khao was truly exceptional. After a very long flight, we were warmly welcomed by Sareena at reception, who did everything possible to ensure we could relax as quickly as possible. Thanks to her efficient service, we were enjoying our private pool in less than an hour. We also had the pleasure of meeting the hotel manager, Luc, who greeted us with delicious Thai tea and refreshments. The entire staff was incredibly friendly, attentive, and professional. The resort is...

Thank you Team Le Meridien .Our families hotel stay was just perfect.The location was quiet with a handful of local shops and authentic fishing houses a short stroll outside the gates.we felt very safe walking around there. The beach was just stunning, with warm sea water, the beach was so clean and no noisy motorised jet ski’s were to be seen or heard (unlike some resorts). Just pure tranquility. Our swim up pool access room was beautiful and modern.plenty of wardrobe space and the bath was...

Staff very friendly and helpful. Clean hotel

The people of Samui should be proud of their brave and accomodating response to others' needs at a time when they faced personal challenges during a 30 year storm and flooding. The hotel is fancy, with a great pool, sauna and massage accomodations, and easy transportation. The breakfast, included, is perfectly cooked, and the choices are many. Order differently each morning and you will enjoy the broad talents of the breakfast team. We also had a very good lunch, with panang that is...

We had a lovely stay, staff were amazing and so hospitable everyone was so friendly. The hotel was beautiful and so picturesque, with great amenities. There is also a free shuttle service that brings you into the main town also which is extremely helpful.

We stayed at the Nai Yang Marriott for 9 nights from the 15th to 24th November and enjoyed our stay from the moment we arrived. Check in was very busy with other guests but managed quickly. Our room was lovely and perfect for the two of us. We had breakfast included during our stay and there are is an good selection of food. The beach on the hotel isn’t great as the tide comes in and goes out considerably. You have to walk quite a bit to get to the sea. However you can walk to the Nai...

Absolutely fantastic stay Staff were so lovely and helpful Was very sad to leave

Hotel was very clean, rooms were big and spacious. The staff were helpful and respectful, allowed me to check in early and check out late. Very happy with this hotel, location is perfect right near the beach, convenience stores and many restaurants. Very happy with this hotel. The only comment I will leave for the hotel is why is the snooker table in that position? My son fell off the step next too it and i am sure he wont he the last to do it, have a look where it is.

Stayed 5 nights on vacation in September 2016. I have stayed in hotels most weeks each year (normally for business purposes) and have to say that this was one of the best I have stayed in. Great hotel and fantastic staff. Everyone so professional, welcoming and friendly - from Aod who met us and checked us in on first day, through reception staff, housekeeping, garden staff and even on-site contractors. The folks in the restaurant who recognised and greeted us all by name after our first day...

Amazing stay!! Beautiful hotel!! Great for a restful stay.

The Haven ticked all our boxes. Our room was v large with the biggest bed we've ever seen along with a settee & table. The balcony was also a good size. The only downside to the room was a lack of drawers but this can be overcome for a couple of weeks. Breakfast was v good & plentiful, waffle machine soon became a favourite. The outlook from the breakfast room is beautiful. The pool area was busy during our stay but we always found beds. For anyone that likes swimming the pool is phenomenal, it...