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Patong Merlin Hotel

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Good
536 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Bangla Road
    10 min walk
  • Popular Location
    Jungceylon Shopping Center
    14 min walk
  • Popular Location
    Paradise Complex
    19 min walk
  • Airport
    Phuket (HKT-Phuket Intl.)
    33 min drive

Choose dates to view prices

  • Standard Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed OR 2 Single Beds
    More details
  • Standard Double or Twin Room (2 Adults,1 Child)

    Room Amenities

    • Sleeps 3
    • 2 Single Beds OR 1 Double Bed
    More details
  • Superior Pool View Double or Twin Room (2 Adults,1 Child)

    Room Amenities

    • Sleeps 3
    • 2 Single Beds OR 1 Double Bed
    More details
  • Superior Pool View

    Room Amenities

    • Sleeps 3
    • 2 Single Beds OR 1 King Bed
    More details
  • Deluxe Room

    Room Amenities

    • Sleeps 2
    • 1 King Bed OR 2 Single Beds
    More details
  • Standard Double or Twin and Roll Away Bed

    Room Amenities

    • Sleeps 3
    • 2 Single Beds OR 1 Double Bed
    More details
  • Superior Pool View Double or Twin and Roll Away Bed

    Room Amenities

    • Sleeps 3
    • 2 Single Beds OR 1 Double Bed
    More details
  • Double Or Twin Standard

    More details
  • Double Or Twin Superior Pool View

    More details
  • Double Or Twin Deluxe

    More details
  • Standard Family

    Room Amenities

    • Sleeps 5
    • 2 Single Beds and 1 Double Bed
    More details
  • Superior Pool View Family

    Room Amenities

    • Sleeps 5
    • 2 Single Beds and 1 Double Bed
    More details

About this area

Patong

Located in Patong, Patong Merlin Hotel is in the entertainment district and on the beach. Bangla Road and Jungceylon Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Patong Beach and Karon Beach. Travelling with kids? Consider Phuket Fantasea and Phuket Aquarium. Our guests appreciate the hotel's location for the nightlife.

What's nearby

  • Popular Location
    Bangla Road - 10 min walk
  • Popular Location
    Jungceylon Shopping Center - 14 min walk
  • Popular Location
    Paradise Complex - 19 min walk
  • Popular Location
    Chalong Temple - 19 min drive
  • Popular Location
    Karon Beach - 19 min drive

Getting around

  • Phuket (HKT-Phuket Intl.) - 33 min drive

Restaurants

  • Where to eat
  • Coconut Coffee Room – Pool-view restaurant offering international cuisine. Serves breakfast, brunch and lunch daily. Kids' menu available.
  • Seaside Terrace – Restaurant offering barbecue. Serves dinner daily.

About this property

Patong Merlin Hotel

This smoke-free hotel features 2 restaurants, 4 outdoor pools and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, 2 bars/lounges, 2 swim-up bars and a fitness centre are on-site. All 448 rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Other amenities available to guests include balconies, minibars and room service (during limited hours).

Policies

Check-in

Check-in available 24 hours
Minimum check-in age - 18

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1500.0 per day.

Pets

  • Pets not allowed

Payment types

American Express
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: THB 1000.00 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 648 for adults and THB 324 for children (approximately)
  • Rollaway bed fee: THB 1500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

Property is also known as

  • Patong Merlin Hotel
  • Merlin Hotel
  • Patong Merlin
  • Merlin Patong
  • Patong Merlin Hotel Phuket
  • Patong Merlin Hotel Hotel
  • Patong Merlin Hotel Patong
  • Patong Merlin Hotel Hotel Patong

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: THB 648 for adults and THB 324 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 2 swim-up bars, 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 4 outdoor pools
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Shopping

Family friendly

  • 4 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Laundry facilities
  • Playground
  • Fridge
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Library
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • English
  • Thai

Business services

  • 1 meeting room
  • Computer station

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - sports
  • Massage - swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Hot tub

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • flat-screen TV
  • satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

Outdoor space

  • Balcony

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Nearby things to do

Activities

  • Beach access
  • Sailing
  • Scooter/moped hire

Where to eat

  • Coconut Coffee Room – Pool-view restaurant offering international cuisine. Serves breakfast, brunch and lunch daily. Kids' menu available.
  • Seaside Terrace – Restaurant offering barbecue. Serves dinner daily.
5 - Excellent
183
4 - Good
227
3 - Okay
76
2 - Mediocre
35
1 - Poor
15
4.2
Cleanliness
3.9
Service and Staff
3.8
Amenities
3.8
Property condition

4/5 Good

It needs a bit of an update in certain areas. Especially the room decor, not enough storage space for your clothes, Pools where in good condition .

Stayed 7 nights in Oct 2019

5/5 Excellent

This is a first class resort that should probably be ‘five star’. Excellent and extensive pools, luxurious and newish rooms, good beds (not slabs of granite), great gardens, relaxing lobby area etc. But (surprise, surprise!) we do have a few criticisms/disappointments. First, a minor matter: why would you design a room so that the wardrobes are inside the bathroom!? Rather peculiar! Second, the resort is a little too distant from Bangla Road and Jungceylon for our liking, especially when tuktuks now charge 200 baht (A$10) for all trips in Patong, however short. Third, we were disappointed by the location of our room. It was in Building 7. This has its own pool area which is pleasant but relatively small with very little ‘people-activity’ to watch and/or ogle. Also, the resort decided to do some serious pool renovations under our balcony while we were there. Considering that the resort was half empty, that we had booked some six months earlier and were staying for ten days, it was inconsiderate to place us in such a secondary area. We enjoyed our stay very much indeed, but would have enjoyed it more in a better location within the resort.

Stayed 10 nights in Sep 2019

4/5 Good

We liked the place and the staff, our only minor gripe was the description over bed arrangements in the rooms was confusing to read.

Stayed 6 nights in Sep 2019

3/5

We paid 365 Thai baht or almost $18 Australian for 2 coffees and a small water by the swimming pool. By any measure this is excessive pricing and put us off using the bar facilities at the hotel for the rest of our stay.

Stayed 6 nights in Sep 2019

2/5

1) need to improve staff customer service. When we arrive, no welcome drink at all. Staff was not accommodating, not engaging and above all not welcoming. 2) breakfast was not great 3) no security, anyone can walk in and out from paying beach into the hotel 4) ask for a reasonable upgrade was told the hotel is full when it is almost 70% empty (at night it’s very creepy to walk when so many rooms are empty) 5) when we paid for an upgrade the room view was terrible. Gave us the 4th floor with private pool and at night there’s were a 3-4 rooms lighted out of about 50 rooms. Really creepy. 6) the only thing that is good, they have 3 nice pools but again it closed at 8pm and no towel services after 7pm. Bring your own towel after 7pm. 7) sincerely felt Management needs to start doing something about the overall experience. 8) Spa was good but the overall experience, the ambience is not that great.

Stayed 3 nights in Aug 2019

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