Very average resort. Hotel requested my feedback mid stay, provided said feedback and received no followup from the Hotel, unsure why they even bothered to send this. Staff were disinterested, service levels were low to sometimes non-existent, once they actively walked away from me when I requested if we could be served in the pool bar (which was open), had to chase them down and firmly request again. Housekeeping was hit and miss, consistently missing items after service like, towels, hand towels, coffee, tea. Hot water would intermittently cut out and you'd be left with cold showers, air con stopped working on the final night of the stay... mentioned on check out, again the desk clerk didn't seem to care or make note. Pools are nice, room is good for the price if the service matched it, but it just doesn't. Overall, definitely an avoid from me, just no value here.
