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"Lovely hoses keepers and service was great . Night crew staff security are rude and need to be more polite when asking for cardholder "

"Room needs to be updated, Charged my card 3 times and didn’t try to fix the issue, after I showed them that they charged me. Didn’t have enough amenities in the room. Furniture needs to be replaced "

"Room was clean, staff was very helpful although there was only one bartender on St Pattys weekend. Valet were very nice and helpful. Great views of the lake and safe neighborhood. Would stay again. "

"My husband and I had a great stay Valentine’s weekend. Staff was very friendly and upgraded my room. Will definitely stay again. "

"Very fast and smooth. Very clean and accommodating. "

"Rooms are outdated compared to the lobby "

"Hot water pressure was very very low. Had to leave the shower running for an hour turn it off completely then turn it back on for the pressure to work. "

"If you visit on St. Patrick's Day weekend you have a perfect view of the Chicago River being dyed from the hotel if you get a "river view" room. You are directly across the street if you want to watch the river being dyed from the riverwalk. You are about 4 blocks from viewing the parade."

"Clean room"