Search Hotels Near Souk of the Medina, Marrakech

"Room was clean. Service was exceptional and staff were very helpful"

"The breakfast was good with good selection. The rooms very clean and the staff were very helpful and polite."

"Very rude and unprofessional staff. The AC wasn’t functioning well and most of the time the room was very hot. Room service is very late and not to the standard of the price paid. Misunderstood the booking days and made me pay for an extra night while at checkin I gave them the dates I was supply to stay, when I told them they need to fix it they argued about the new price and when asked for the authorities they wouldn’t call the police and physically blocked me from leaving the premises to call the police. They held my suitcases and passport in my room and did not inform me that I was supposed to checkout on the 19th until I returned from my day out. Overall customer service is very poor and unprofessional, there is no customer satisfaction not the price paid is worth the amenities. Paid similar price at the ritz and had the best ever experience and service. This shows how the hospitality in French managed hotels in Morocco and the customer service in general still lacking and the bureau of tourism should be aware of these issues. I would not recommend this facility to anyone else in the future."

"The staff were wonderful (especially Sana). We were taken care of very well at this hotel."

"Great location and really clean."

"Very very accommodating, very clean spacious rooms. Would definitely recommend for anyone looking to stay central. We needed to leave 30 min early, they were so accommodating upon asking and provided a morning breakfast. Also, breakfast isn’t buffet style - it’s sit-down like a restaurant and it took about ~30 mins for me and my partner to eat. Very fresh breakfast, very authentic and would definitely recommend."

"Every member of staff couldn’t do enough for you. Central, beautiful property and rooms. Very clean - wood recommend to anyone."

"My wife and I stayed at the Riad Palais des Princesses for a 3 night stay and thoroughly enjoyed our stay. If you are seeking a modern, clinical type of hotel, this isn't for you - it is however for those wanting to step back in time, soak up the atmosphere and ambiance and to do so in beautiful surroundings. From the moment we arrived the staff were superb as we took our seats for our welcoming Moroccon mint tea and they catered for all our needs throughout our stay. The Riad is perfectly located as a starting point to explore the city, close to the main square and souks. Our suite was beautifully arranged with a unique and quirky entrance room leading to the main bedroom suite and bathroom. The roof top terrace also came to good use as a spot to sit out and relax and enjoy the setting sun. Very much enjoyed our stay."

"Staff was super helpful."