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"The building looks lovely and the grounds are beautiful BUT the room wasn’t great , the bathroom had an old shower curtain and the shower was above the bath. The bed was uncomfortable and the room was small and dark. it was my birthday and there was no mention of this even though my husband had given advanced information. The buffet and dining room looked spectacular but the food quality wasn’t what we were expecting given the visual wow factor. My least favourite hotel whilst staying in Sri Lanka. "

"One of the best hotels I've stayed in. Very good location in Nuwara Eliya. From check-in to check-out our stay was seamless.We are three friends who stayed for one night. In the morning we came down for a walk to find some food, but the staff greeted us saying they'd been waiting for us for breakfast, as it was included! And I'd forgotten something at breakfast, but when we came back from a morning walk they had it at the front desk and handed it to me. Everyone was so kind, would definitely stay here again and recommend to others. "

"I had a nice stay, but to be honest I was expecting more from a property of this standard. The room was lovely and the bed very comfortable, however the sheets, towels and dressing gown were pilled, the curtains didn't go to the end of the window, and a cracked tile in the bathroom had been badly repaired. I also found it difficult to mix the taps in the shower to get the right temperature and there were no instructions on how to operate the heater. All in all I didn't feel the quality of the room justified the price. The staff were very helpful though and friendly."

"Staff was courteous. Breakfast was good. There was no hot water available until I asked them about it. Overall stay was good but I felt pretty cold in the night"

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"Its a really nice and clean hotel with amazing staff working and really respectful staff nd thumps up for yogesh "

"Clean rooms, super friendly and helpful staff"

"Friendly staff, nice location to see a sunset when the rain departed, and a distance from the town centre. Easy check in, good food, amazing shower pressure, WiFi that worked."

"Clean room with hot water. Lovely receptionist who welcomed us on arrival and helped us with booking a taxi to Kandy. Only slight negative was it was slightly noisy in the mornings with staff members walking the corridors chatting and prepping breakfast. All in all really lovely place in a great location. "