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"Clean room, friendly, helpful staff, and great location!"

"Clean, quiet, nice staff. Free hot spa, gym. If the room is bigger, more choices of restaurants it would be great."

"Absolutely wonderful stay at the hotel. The onsen experience is magical. The buffet is outstanding. The hotel also arranges for taxi service with pickup and drop off at the Shinkansen station, eliminating all stress about transit. I would consider staying here for a little longer next time. "

"Excellent service from start to end. Yuischi concierge and his team went above and beyond to help me when I lost my passport including calling Ubers, train stations, printing maps with translations and checking in until it was found. I cannot recommend this hotel and service enough. Thank you! Give them all raises! "

"Perfect the people were super helpful and very patient"

"The staff was really welcoming and helpful! The room was bigger than I thought and very clean! The location was great - near a train station! The shuttle bus to Haneda Airport was also convenient and the driver was really kind! Overall a great experience staying in this hotel! "

"This hotel is amazing, service is exceptional and perfectly located. "

"Room was very clean."

"Great price, beautiful view, excellent location "