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The Yokohama Bay Hotel Tokyu

4.5 star property
Luxury hotel with 4 restaurants and full-service spa

Choose dates to view prices

Photo gallery for The Yokohama Bay Hotel Tokyu

Banquet hall
4 restaurants, lunch, dinner served; French cuisine
View from property
Bay Club Floor King City View, Non Smoking | View from room
1 bedroom, down duvets, in-room safe, desk
The Yokohama Bay Hotel Tokyu offers a sophisticated retreat near Pacifico Yokohama. Travelers love the indoor pool, four restaurants with elegant French and casual options, attentive staff, and reliable free WiFi throughout the property.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
The current price is โ‚น10,290
โ‚น13,201 total
14 Oct - 15 Oct

Room options

Available filters for rooms
Showing 30 of 30 rooms

View all photos for Executive Twin Park View, Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Executive Twin Park View, Non-Smoking

9.6 out of 10
Exceptional
(57 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • 426 sq ft
  • Park view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Harbor King Park View, Smoking

1 bedroom, down duvets, in-room safe, desk

Luxury Harbor King Park View, Smoking

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Hairdryer
Bathrobes
  • 496 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Harbor King Park View, Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Luxury Harbor King Park View, Non-Smoking

9.6 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Hairdryer
Bathrobes
  • 496 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Ocean Twin Bay View, Smoking

1 bedroom, down duvets, in-room safe, desk

Luxury Ocean Twin Bay View, Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Hairdryer
  • 537 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Ocean Twin Bay View Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Luxury Ocean Twin Bay View Non-Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Hairdryer
  • 537 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Grand Corner Suite Twin Bay View Smoking

1 bedroom, down duvets, in-room safe, desk

Grand Corner Suite Twin Bay View Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Hairdryer
  • 997 sq ft
  • Bay view
  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Bed Room Suite, Bay View, Non Smoking

1 bedroom, down duvets, in-room safe, desk

2 Bed Room Suite, Bay View, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Hairdryer
  • 997 sq ft
  • Bay view
  • Sleeps 4
  • 2 Single Beds

View all photos for Bay Club Floor Twin Park View, Non Smoking

Bay Club Floor Twin Park View, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

Bay Club Floor Twin Park View, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
  • 426 sq ft
  • Park view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Luxury Triple Park View, Non-Smoking (bed size 97cm)

Luxury Triple Park View, Non-Smoking (bed size 97cm) | 1 bedroom, down duvets, in-room safe, desk

Luxury Triple Park View, Non-Smoking (bed size 97cm)

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • 536 sq ft
  • Park view
  • Sleeps 3
  • 3 Single Beds

View all photos for Executive Twin Bay View, Smoking

1 bedroom, down duvets, in-room safe, desk

Executive Twin Bay View, Smoking

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • 415 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Twin Bay View, Non-Smoking

1 bedroom, down duvets, in-room safe, desk

Executive Twin Bay View, Non-Smoking

9.4 out of 10
Exceptional
(99 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • 415 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Bay Club Floor Twin City View, Non Smoking

Bay Club Floor Twin City View, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

Bay Club Floor Twin City View, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Heating
  • 417 sq ft
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Bay Club Floor King City View, Non Smoking

Bay Club Floor King City View, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

Bay Club Floor King City View, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Hairdryer
  • 417 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Park View, Smoking

1 bedroom, down duvets, in-room safe, desk

Executive Twin Park View, Smoking

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • 426 sq ft
  • Park view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Executive Double Room, Non Smoking, Bay View

1 bedroom, down duvets, in-room safe, desk

Executive Double Room, Non Smoking, Bay View

9.0 out of 10
Wonderful
(13 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room, Smoking, Bay View

1 bedroom, down duvets, in-room safe, desk

Executive Double Room, Smoking, Bay View

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Smoking, City View

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room, Smoking, City View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
Toilet with electronic bidet
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking, City View

1 bedroom, down duvets, in-room safe, desk

Deluxe Twin Room, Non Smoking, City View

9.2 out of 10
Wonderful
(28 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
Toilet with electronic bidet
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Grand Corner Suite Twin Bay View Non-Smoking

Grand Corner Suite Twin Bay View Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

Grand Corner Suite Twin Bay View Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Hairdryer
  • 997 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Bay Club Floor King Park View, Non Smoking

Bay Club Floor King Park View, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

Bay Club Floor King Park View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
  • 409 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Bay Club Floor King Bay View, Non Smoking

Bay Club Floor King Bay View, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

Bay Club Floor King Bay View, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
  • 388 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for (High Floor)Yokohama Floor Twin City View, Non-Smoking

(High Floor)Yokohama Floor Twin City View, Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

(High Floor)Yokohama Floor Twin City View, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
Toilet with electronic bidet
  • 417 sq ft
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for (High Floor)Yokohama Floor Twin Park View, Non-Smoking

(High Floor)Yokohama Floor Twin Park View, Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

(High Floor)Yokohama Floor Twin Park View, Non-Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • 436 sq ft
  • Park view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for (High Floor)Yokohama Floor Twin Bay View Non-Smoking

(High Floor)Yokohama Floor Twin Bay View Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

(High Floor)Yokohama Floor Twin Bay View Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • 436 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for (High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

(High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

(High Floor)Yokohama Floor Luxury Ocean Twin Bay View, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • 537 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for (High Floor)Yokohama Floor King Bay View, Non-Smoking

(High Floor)Yokohama Floor King Bay View, Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

(High Floor)Yokohama Floor King Bay View, Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • 388 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for (High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking

(High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

(High Floor)Yokohama Floor Luxury Harbor King Park View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • 496 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for (High Floor)Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

(High Floor)Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

(High Floor)Yokohama Floor Grand Corner Suite Twin Bay View, Non-Smoking

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • 1035 sq ft
  • 1 bedroom
  • Bay view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for (High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking

(High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking | 1 bedroom, down duvets, in-room safe, desk

(High Floor)Yokohama Floor Luxury Triple Park View, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
Private bathroom
  • 536 sq ft
  • Park view
  • Sleeps 3
  • 3 Single Beds

View all photos for Bay Club Floor Twin Bay View, Non Smoking

Bay Club Floor Twin Bay View, Non Smoking | 1 bedroom, down duvets, in-room safe, desk

Bay Club Floor Twin Bay View, Non Smoking

Highlights

Balcony
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Down duvet
Separate bedroom
  • 426 sq ft
  • Bay view
  • Sleeps 3
  • 2 Large Single Beds

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InterContinental Yokohama Grand by IHG

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9.2 out of 10, Wonderful, 1,265 reviews
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โ‚น10,566 total
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About the area

Map
2-3-7 Minatomirai, Nishi-ku, Yokohama, Kanagawa, 220-8543

What's nearby

  • Pacifico Yokohama - 5 min walk - 0.4 km
  • Landmark Tower - 8 min walk - 0.7 km
  • Anpanman Museum - 12 min walk - 1.1 km
  • K-Arena Yokohama - 14 min walk - 1.2 km
  • Yokohama Stadium - 2 min drive - 2.4 km

Getting around

  • Minatomirai Station - 6 min walk
  • Sakuragicho Station - 11 min walk
  • Tokyo (HND-Haneda) - 33 min drive

Restaurants

  • โ€ชใƒžใ‚ฏใƒ‰ใƒŠใƒซใƒ‰ - โ€ฌ3 min walk
  • โ€ชCAFร‰ de CRIร‰ - โ€ฌ2 min walk
  • โ€ชใ‚ซใƒ•ใ‚ง ใƒˆใ‚นใ‚ซ (CAFE Tosca) - โ€ฌ1 min walk
  • โ€ชStarbucks - โ€ฌ5 min walk
  • โ€ชLe Salon de NINA'S - โ€ฌ3 min walk

About this property

The Yokohama Bay Hotel Tokyu

Luxury hotel near Pacifico Yokohama
Located close to Landmark Tower and Red Brick Warehouse, The Yokohama Bay Hotel Tokyu provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. Indulge in a body treatment, a massage and a facial at the on-site spa. At the 4 on-site restaurants, enjoy lunch, dinner, light fare and French cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An indoor pool
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • A front desk safe, 6 meeting rooms and laundry services
  • A vending machine, a water dispenser and a porter/bellboy
  • Guest reviews give top marks for the breakfast, helpful staff and location
Room features
All 480 rooms have comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews highly rate the cleanliness, size rooms at the property.
Other amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with separate baths/showers and toilets with electronic bidets
  • LCD TVs with cable channels and DVD players
  • Wardrobes/cupboards, fridges and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Exterior

InterContinental Yokohama Grand by IHG

  • Pool
  • Hot tub
  • Spa
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9.2 out of 10, Wonderful, 1,265 reviews
The price is โ‚น8,353
โ‚น10,566 total
14 Oct - 15 Oct
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,600 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: JPY 4,500 for adults and JPY 2,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Tosca
  • Oshima
  • Queen Alice
  • Somerhouse
  • szechwan restaurant CHEN

Things to do

  • Full-service spa
  • Gym
  • Indoor pool

Family friendly

  • DVD player
  • In-room cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference space

Full-service spa

  • Facials
  • Hot tub
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible path to lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Due to maintenance, this property's indoor pool will not be available on October 7, November 5, December 2, 2025, January 6-8, February 3, March 3, 2026.
Guests booked in rooms located on the Bay Club Floor may access the pool at no charge. The listed pool fee applies to guests booked in other guestrooms.
This property's pool is open daily from 9 AM to 6PM (last entry 5 PM) and 7-9 PM (last entry 8 PM). Children ages 16 and under must be accompanied by an adult. Only guests ages 20 and older are allowed for 7-9 PM session. The optional pool fee varies from 500 to 4000 JPY per person, per pool session. The listed optional pool fee applies to guest ages 16 and older for access to the pool. Pool session times vary per season.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 4500 for adults and from JPY 2500 for children
  • Self-parking fee: JPY 1600 per day
  • Pool fee: JPY 4000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Cribs (infant beds) are available only for infants under 12 months of age.

We should mention

Pool access available from 9:00 AM to 9:00 PM
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Children under 16 years old are not allowed in the swimming pool without adult supervision
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities

Property is also known as

Yokohama Bay Hotel
Yokohama Bay Hotel Tokyu
Yokohama Bay Tokyu
Yokohama Bay Tokyu Hotel
Pan Pacific Yokohama
Yokohama Pan Pacific
The Yokohama Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel
The Yokohama Bay Hotel Tokyu Yokohama
The Yokohama Bay Hotel Tokyu Hotel Yokohama

Frequently asked questions

Does The Yokohama Bay Hotel Tokyu have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM to 9:00 PM.

How much does it cost to stay at The Yokohama Bay Hotel Tokyu?

As of 9 Oct 2025, prices found for a 1-night stay for 2 adults at The Yokohama Bay Hotel Tokyu on 14 Oct 2025 start from โ‚น10,290.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Yokohama Bay Hotel Tokyu pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Yokohama Bay Hotel Tokyu?

Self-parking is available for JPY 1600 per day.

What time is check-in at The Yokohama Bay Hotel Tokyu?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at The Yokohama Bay Hotel Tokyu?

Checkout is at 11 AM.

Where is The Yokohama Bay Hotel Tokyu located?

Located in Minatomirai, this luxury hotel is within a 10-minute walk of Pacifico Yokohama and Landmark Tower. Anpanman Museum and Red Brick Warehouse are also within 15 minutes. Minatomirai Station is 6 minutes by foot and Bashamichi Station is 13 minutes.

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Reviews

The Yokohama Bay Hotel Tokyu Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 1296 out of 1691 reviews
Rating 8 - Good. 290 out of 1691 reviews
Rating 6 - Okay. 72 out of 1691 reviews
Rating 4 - Poor. 17 out of 1691 reviews
Rating 2 - Terrible. 16 out of 1691 reviews

Reviews

8/10 Good

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Location, cleanliness wonderful
Stayed 3 nights in Aug 2025

10/10 Excellent

Midori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and close to train station
Stayed 2 nights in Oct 2025

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to the station and shopping/dining mall.
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attached to mall, great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Lavontat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view, spacious room very clean, I love the complimentary white robes.
Stayed 1 night in Sep 2025

8/10 Good

Nadine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel I hadnโ€™t stayed for a few years it use to be the Pan Pacific Hotel I enjoyed the Pan Pacific breakfast more but this is okay
Stayed 2 nights in Sep 2025

10/10 Excellent

Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the hotel location the best ( close to the train station)
Stayed 1 night in Jul 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room (next level bathroom) and views. Easy walking distance to Yokohama World Porters and the Cup Noodle museum. Aded convenience of being a stop on the Limousine bus route. Wheelchair accessible to shops next door with lots of restaurant options.
Stayed 1 night in Sep 2025

10/10 Excellent

Youwei

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and convenient location!
Stayed 1 night in Jun 2025

10/10 Excellent

Tami

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent. Room was very nice. Only issue is the carpet should be cleaned more often, as it was a little dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Arseniy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding stay; good breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

Manuel J

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , great location , Restaurants and tons of shopping. Plenty of sight seeing museums and Port activity, well during stay!
Stayed 6 nights in May 2025

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is in the center of all the sites
Stayed 4 nights in Jun 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 3 nights in May 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location.
Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay in a Bay Club level roo. Only wish we'd been able to arrive earlier and stay later to better enjoy the property and amenities to maximize our value.
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very impressed with the quality, cleanliness and location
Stayed 2 nights in May 2025

10/10 Excellent

KIN FAI GARY

Liked: Cleanliness, amenities, property conditions & facilities
The best part of the hotel is location. Just steps away from the Air Cabin and Big Wheel. Very enjoyable stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Queenie

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jun 2025

10/10 Excellent

Michele

Stayed in Bay Club room with access to Executive Lounge-excellent service!
Stayed 3 nights in May 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how clean and convenient the hotel was. The staff was accommodating and helpful. Five stars. Worth the price and would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fili

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is the best hotel in Yokohama. Rooms are big with a 180ยฐ view of the bay! Staff are friendly. Hotel is super clean. Amenities are top notch.
Stayed 1 night in Jun 2025

8/10 Good

Jody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant is only buffet and not very good
Stayed 1 night in Aug 2025

10/10 Excellent

Emiko

Liked: Cleanliness, amenities, property conditions & facilities
Itโ€™s very clean , hotel staff are very polite and professional. Transportation, shopping, restaurants everything very convenient.
Stayed 14 nights in May 2025

10/10 Excellent

Ryoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in every way

It was a wonderful hotel with great services, great room and views. Breakfast was also amazing. Highly recommend!
Stayed 2 nights in May 2025