Airport Hotels, Shillong (SHL)

"Clean room, friendly staff, great breakfast. We had their buffet dinner as well, it was amazing, it had a lot of food options to choose from and everything was delicious. Their pool and jacuzzi were a great experience since it's in the open and we enjoyed it while it was raining. "

"Staff was very courteous"

"Excellent stay ! Much recommended for friends and family "

"Approach road is so narrow .... Also a bit outside the city "

"Excellent facilities. Though the staff stay area could use some upgradation."

"It was a satisfactory stay. The room was reasonably large. Food in the restaurant was good."

"Clean room, warm staff and value for money. "

"Lovely staff and a good location. "

"Clean hotel, with parking, near bazar, small room, hot water"

"An unnecessary amount was asked at the time of check-in which was no where mentioned at the time of booking. There was no water and electricity available in the morning. We were told that electricity is out but the 'aquarium' placed at the counter was ON ALONG WITH THE LIGHTS IN THE ALLEY so basically they are just DECEIVING the customers that electricity is not available while they had DELIBERATELY switched it OFF. Moreover, when you asked/question them, the staff will behave RUDELY AND...

"Room was nice, but service was terrible"

"This is not a star catagory hotel"

"Every thing "

"It was the most horrible experince, i had travelled with whole pack of family including 78 years old grand parents and 4 years old minor, where i had to remain awake for the whole night since 10.00pm the whole hotel was black out till 7.30 am. It was an amazing experience surviving without electricity. The only light was our mobile flash lights...phewwww!!!!!! The rest i leave it upto your wisdom."