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"It's a very clean property, spacious rooms with huge windows with views. The staffs are very polite and respectful. The food is also very tasty and that too at a reasonable rate. Overall a great experience and I would definitely recommend this property."

"It was good "

"Location: excellent (walking distance from police bazaar), Cleanliness - excellent, service and staff behaviour - excellent, food options - Very good. Its a new property and very well maintained. "

"We were unable to stay at this property due to several cleanliness issues. There were cockroaches everywhere, the bed sheets were worn out, and we found human hair all over them. When we brought this to the manager’s attention, they questioned the housekeeper, but no action was taken. Instead, the manager told us to find accommodations elsewhere and suggested we contact Expedia for a refund. Unfortunately, I haven’t had any luck securing a refund yet, though they assured us we wouldn’t be charged."

"Excellent staff who genuinely care for the guests. "

"Stay was very comfortable, everything was great. Just the food wasn't that good"

"This property is so beautiful and they’ve arranged everything what i was needed. Thanks polo orchid team."

"Very nice and quite hotel with a beautiful view of Shillong "

"Room was nice, but service was terrible"