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POLO ORCHID RESORT CHERRAPUNJEE

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Featured image
Outdoor pool
Outdoor pool
Balcony
Terrace/patio

Overview of POLO ORCHID RESORT CHERRAPUNJEE

POLO ORCHID RESORT CHERRAPUNJEE

3 out of 5

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air conditioning
  • Restaurant
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Explore the area

  • Popular LocationKshaid Nohsngithiang Eco Park8 min drive
  • Popular LocationMawsmai Cave10 min drive
  • Popular LocationSeven Sisters Falls19 min drive

Choose dates to view prices

About this area

Shillong

POLO ORCHID RESORT CHERRAPUNJEE is located in Shillong. The area's natural beauty can be seen at Mawsmai Cave and Kshaid Nohsngithiang Eco Park. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
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Popular Location

What's nearby

  • Kshaid Nohsngithiang Eco Park - 8 min drive
  • Mawsmai Cave - 10 min drive
  • Seven Sisters Falls - 19 min drive
  • Elephant Falls - 51 min drive
  • Wards Lake - 57 min drive

Getting around

  • Shillong (SHL) - 80 min drive

About this property

POLO ORCHID RESORT CHERRAPUNJEE

3-star resort with free breakfast and restaurant
This resort features a restaurant, an outdoor pool and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a business centre and concierge services. All 23 rooms offer free WiFi, room service and TVs with satellite channels. Guests will also find coffee makers, free local calls and free bottled water.
POLO ORCHID RESORT CHERRAPUNJEE offers 23 forms of air-conditioned accommodation with a safe and complimentary bottles of water. Televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

This Shillong resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and a ceiling fan. An iron/ironing board and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Arcade/games room
  • Bike rentals
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

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Washer and dryer
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Air conditioned
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Policies

Check-in

Check-in from 2 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for INR 1999.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 3244
  • Christmas Eve (24 December) Gala Dinner per child: INR 2595 (from 8 to 18 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 3539
  • New Year's Eve (31 December) Gala Dinner per child: INR 3539 (from 8 to 18 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: INR 2359
  • Valentine's Day (14 February) Gala Dinner per child: INR 2359 (from 8 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: INR 4500 per vehicle
  • Rollaway bed fee: INR 1999.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

POLO ORCHID RESORT
POLO ORCHID RESORT CHERRAPUNJEE Cherrapunji
POLO ORCHID
Polo Orchid Resort Cherrapunjee Meghalaya
Polo Orchid Cherrapunjee
POLO ORCHID RESORT CHERRAPUNJEE Resort
POLO ORCHID RESORT CHERRAPUNJEE Shillong
POLO ORCHID CHERRAPUNJEE Shillong
Shillong POLO ORCHID RESORT CHERRAPUNJEE Resort
Resort POLO ORCHID RESORT CHERRAPUNJEE Shillong
Resort POLO ORCHID RESORT CHERRAPUNJEE
POLO ORCHID CHERRAPUNJEE
Polo Orchid Cherrapunjee
POLO ORCHID RESORT CHERRAPUNJEE Shillong
POLO ORCHID RESORT CHERRAPUNJEE Resort Shillong

Frequently asked questions

3.8
Good
Rating 5 - Excellent. 1 out of 6 reviews
5 - Excellent 17%
Rating 4 - Good. 3 out of 6 reviews
4 - Good 50%
Rating 3 - Okay. 2 out of 6 reviews
3 - Okay 33%
Rating 2 - Poor. 0 out of 6 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 6 reviews
1 - Terrible 0%

4.0/5

Cleanliness

3.3/5

Staff & service

3.7/5

Property conditions & facilities
Write a review

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good to stay. Internet service must be improved. Hot water must be available 24 hours in the room toilet .
Stayed 5 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, room comfort
expensive for the facilities available. Wonder architecture of dining hall. Perfect view of 7 sisters fall.
Stayed 1 night in Dec 2017

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2017

3/5 Okay

Disliked: Staff & service
AVERAGE STAY
ONLY THE MAIN THING ABOUT THIS PROPERTY IS ITS LOCATION. AND ALL OTHER THINGS ARE AVERAGE. IF YOU CAN WAIT FOR AN HOUR FOR FOOD (LUNCH AND DINNER) THEN IT IS FINE, OTHERWISE GOD KNOWS YOU WILL GET FOOD SERVED TO YOUR ROOM OR IN THE RESTURANT OR NOT. ONLY TWO GUYS ARE GOOD IN THE CAFETERIA 1. DEEPAK & 2. PRADEEP. THESE TWO GUYS ARE CLEANING THE TABLES, PICKING UP USED UTENSILS, TAKING YOUR ORDER AND SERVING YOU FOOD AND MORE OVER LISTENING THE COMPLAINTS OF ALL THE GUEST. THERE IS NO CLEANER, NO WAITER, NO MANAGER IN THE RESTURANT, WHO WILL DO ANY KIND OF HELP TO THE GUEST. YOU WILL SEE BOTH OF THEM FROM 6.30AM TO 11.00 IN THE NIGHT.

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
The location is excellent.Hotel Staff quality should be improve. Breakfast items should be increase. Other then that no comment