- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel, in a very beautiful area with competent and friendly professionals.
Stayed 2 nights in Nov 2019
Photo gallery
Reviews
Good
18 reviews
Amenities
- Free WiFi
- Free parking
- Air Conditioning
- Spa
Map
Hotel Polo Towers, Polo Grounds, Shillong
What's nearby
- India Orchidarium and Botanical Garden
- 14 min walk
- Jawaharlal Nehru Stadium
- 14 min walk
- Wards Lake
- 16 min walk
- Shillong (SHL)
- 28 min drive
Choose dates to view prices
Premier Double or Twin Room
Room Amenities
- Sleeps 3
- 1 Double Bed OR 2 Single Beds
More details
About this area
Shillong
HOTEL POLO TOWERS SHILLONG is located in Shillong. Travellers eager for a bit of culture can stop by Don Bosco Center for Indigenous Cultures, while those wishing to experience the area's natural beauty can explore Wards Lake and Elephant Falls.
What's nearby
- India Orchidarium and Botanical Garden - 14 min walk
- Jawaharlal Nehru Stadium - 14 min walk
- Wards Lake - 16 min walk
- Golf Links Shillong - 18 min walk
- Beadon Falls - 3 min drive
Getting around
- Guwahati (GAU-Lokpriya Gopinath Bordoloi Intl.) - 178 min drive
About this property
Policies
Check-in
Check-in between 1 PM - noon
Late check-in subject to availability
Minimum check-in age - 18
Special check-in instructions
If you are planning to arrive after 1 PM, please contact the property in advance using the information on the booking confirmation.
24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.
Taxes are subject to change based on Goods and Services Tax (GST) implementation. For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
Check-out before noon
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
- Cribs (infant beds) are not available.
Pets
- Pets not allowed
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: INR 4949
- New Year's Eve (31 December) Gala Dinner per child: INR 4949
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: INR 600 for adults and INR 450 for children (approximately)
- Airport shuttle fee: INR 6000 per vehicle
- Airport shuttle fee per child: INR 6000 (up to 8 years old)
- Late check-in fee: 50 per cent of room rate for check-in between 8 AM and 10:30 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.
Property is also known as
- POLO TOWERS SHILLONG
- Polo Towers Shillong Shillong
- HOTEL POLO TOWERS SHILLONG Hotel
- HOTEL POLO TOWERS SHILLONG Shillong
- HOTEL POLO TOWERS SHILLONG Hotel Shillong
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- 24-hour pick-up airport shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 7:30 AM–10 AM: INR 600 for adults and INR 450 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Room service available
Things to do
- Fitness centre
- Spa services
Family friendly
- Dry-cleaning service
- Free rollaway/extra beds
- Laundry facilities
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- Hindi
Business services
- 1 meeting room
- Business centre
Outdoors
- BBQ grill(s)
- Terrace
Spa
- Massages
- Massage/treatment rooms
More
- Smoke-free property
- TV in reception
Room amenities
Bedroom
- Air conditioning
- Free rollaway beds
Bathroom
- Free toiletries
- Hairdryer (on request)
- Rainfall showerhead
- Shower
Entertainment
- TV channels
- flat-screen TV
- premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Free newspapers
- Safe
- Liked: Staff & service
- Disliked: Property conditions & facilities
Small rooms, too noisy and no sense of comfort for guests
Stayed 3 nights in Sep 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were particularly welcoming and helpful. Restaurant food was superb.
Stayed 3 nights in Sep 2019
- Liked: Staff & service, room comfort
Stayed 4 nights in Jun 2019
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel
Excellent hotel, all the staff were very pleasant and helpful. Room was comfortable there was a room heater for cold weather and a.c. for warm. We tried a variety of food and found everything excellent. At the back of the hotel there is a lane which goes up to police bazar. Its a little steep but was interesting to see all the vendors all the way up to the top. Only downside was the water in the bathroom was either tepid or cold.
Stayed 3 nights in Feb 2019