5/5 Excellent
Verified traveller
2 Dec 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2020
HOTEL POLO TOWERS SHILLONG
Photo gallery for HOTEL POLO TOWERS SHILLONG
Overview of HOTEL POLO TOWERS SHILLONG
HOTEL POLO TOWERS SHILLONG
3.5/5 Good
Guests rated this property 3.6/5 for cleanliness.
Popular amenities
- Free WiFi
- Parking included
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 48-hour vacancy between guest room stays
Hotel Polo Towers, Polo Grounds, Shillong, 793001
Explore the area
- Jawaharlal Nehru Stadium14 min walk
- Wards Lake16 min walk
- Golf Links Shillong18 min walk
- Shillong (SHL)96 min drive
Choose dates to view prices
About this area
Shillong
HOTEL POLO TOWERS SHILLONG is located in Shillong. While the natural beauty of Wards Lake and Elephant Falls can be enjoyed by anyone, those looking for an activity can head to Golf Links Shillong.
Spend some time exploring the area's activities, including winery tours.
View in a map
What's nearby
- Jawaharlal Nehru Stadium - 14 min walk
- Wards Lake - 16 min walk
- Golf Links Shillong - 18 min walk
- Don Bosco Center for Indigenous Cultures - 12 min drive
- Elephant Falls - 33 min drive
Getting around
- Guwahati (GAU-Lokpriya Gopinath Bordoloi Intl.) - 104 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)
Check-in
Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and public transport
- Free self-parking on site
- 24-hour pick-up airport shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 7:30 AM–10 AM: INR 600 for adults and INR 450 for children
- 1 restaurant and 1 coffee shop/cafe
- 1 bar
- Room service available
Things to do
- Fitness centre
- Spa services
Family friendly
- Free rollaway/extra beds
- Laundry facilities
Conveniences
- Lift
- Free newspapers in reception
- Front-desk safe
- Gift shop/newsstand
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Multilingual staff
- Tour/ticket assistance
Languages spoken
- English
- Hindi
Business services
- Business centre
- A meeting room
Outdoors
- BBQ grill(s)
- Terrace
Spa
- Massages
- Massage/treatment rooms
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair accessible (may have limitations)
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Air conditioning
- Bed sheets
- Free rollaway beds
Bathroom
- Free toiletries
- Hairdryer (on request)
- Rainfall showerhead
- Shower
- Towels
Entertainment
- TV channels
- Flat-screen TV
- Premium channels
Food and drink
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Free local calls
- Free newspapers
- Phone
- Safe
Similar properties
See similar properties
Shillong
Police Bazar
Hotel
Free WiFi
4 star
Parking included
Business-friendly
Guest rating 3.5+
Policies
Check-in
Check-in from noon - 10:00 AM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 50-per cent of room rate for check-in between 10:00 AM and 10:30 AM
Minimum check-in age - 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
Renovations and closures
The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
- Dining venue(s)
- Shuttle services
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Free rollaway/extra beds!
Cots (infant beds) are not available
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
- New Year's Eve (31 December) Gala Dinner per adult: INR 4949
- New Year's Eve (31 December) Gala Dinner per child: INR 4949
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: INR 600 for adults and INR 450 for children (approximately)
- Airport shuttle fee: INR 6000 per vehicle
- Airport shuttle fee per child: INR 6000 (up to 8 years old)
- Late check-in fee: 50 per cent of room rate for check-in between 10:00 AM and 10:30 AM
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
POLO TOWERS SHILLONG
Polo Towers Shillong Shillong
HOTEL POLO TOWERS SHILLONG Hotel
HOTEL POLO TOWERS SHILLONG Shillong
HOTEL POLO TOWERS SHILLONG Hotel Shillong
Frequently asked questions
Overall score and ratings
3.5
Good
3.6/5
Cleanliness
3.6/5
Staff & service
4.8/5
Amenities
3.5/5
Property conditions & facilities
4/5 Good
Verified traveller
17 Feb 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
1/5 Terrible
Verified traveller
Travelled with group
13 Dec 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
money & time
Stayed 4 nights in Dec 2019
5/5 Excellent
Verified traveller
9 Nov 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2019
2/5 Poor
Verified traveller
Travelled with family
30 Sep 2019
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2019