1/5 Terrible
Neeraj
17 Jun 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aura hotel bad feedback
Stayed 1 night in Jun 2019
Hotel Aura
Photo gallery for Hotel Aura
Overview of Hotel Aura
Hotel Aura
Guests rated this property 1.0/5 for cleanliness.
Popular amenities
- Free WiFi
- Free airport shuttle
- Laundry
- Room service
- Housekeeping
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- Hand sanitiser provided
- Personal protective equipment
Thana Road, Police Bazar, Shillong, Meghalaya, 793001
Explore the area
- Wards Lake14 min walk
- Jawaharlal Nehru Stadium3 min drive
- Golf Links Shillong4 min drive
- Shillong (SHL)29 min drive
Choose dates to view prices
About this area
Shillong
Hotel Aura is located in Police Bazar, a neighbourhood in Shillong. While the natural beauty of Wards Lake and Elephant Falls can be enjoyed by anyone, those looking for an activity can head to Golf Links Shillong.
What's nearby
- Wards Lake - 14 min walk
- Jawaharlal Nehru Stadium - 3 min drive
- Golf Links Shillong - 4 min drive
- Don Bosco Center for Indigenous Cultures - 6 min drive
- Elephant Falls - 12 min drive
Getting around
- Shillong (SHL) - 29 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Check-in
Contactless social distancing and check-out
Social distancing measures in place
Safety measures
Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- No on-site parking available
- Free 24-hour return airport shuttle
- Airport shuttle on request
Food and drink
- 24-hour room service
Family friendly
- Laundry facilities
Conveniences
- Free newspapers in reception
- Gift shop/newsstand
- No lifts
- Reception hall
Guest services
- Daily housekeeping
- Dry-cleaning service
- Laundry facilities
- Luggage storage
- Tour/ticket assistance
Languages spoken
- English
- Hindi
Outdoors
- Garden
Accessibility
- If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- No lift (single-level property)
- Step-free path to entrance
More
- Smoke-free property
- TV in lobby
Room amenities
Bedroom
- Bed sheets
- Blackout drapes/curtains
- Ceiling fan
- Down duvet
- Egyptian cotton sheets
- Heating
- Memory-foam mattress
- Pillow menu
- Premium bedding
Bathroom
- Free toiletries
- Rainfall showerhead
- Shower
Entertainment
- 32-inch LED TV
- Premium channels
Food and drink
- Electric kettle
- Free bottled water
More
- Desk
- Free local calls
- Phone
Similar properties
See similar properties
Shillong
Police Bazar
3 star
Hotel
Washer and dryer
Free airport shuttle
Family-friendly
Policies
Check-in
Check-in from 12:30 PM - 10:30 PM
Express check-in
Minimum check-in age - 18
Check-out
Check-out before noon
Express checkout
Special check-in instructions
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for INR 800.0 per night.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Rollaway bed fee: INR 800.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards
Safety features at this property include a fire extinguisher, a security system and a first aid kit
We should mention
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Aura Shillong
Aura Shillong
Hotel Aura Hotel
Hotel Aura Shillong
Hotel Aura Hotel Shillong
Frequently asked questions
Overall score and ratings
1.0
1.0/5
Cleanliness
1.0/5
Staff & service
1.0/5
Property conditions & facilities