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"Great location, connected to a mall"

"It's a great experience to stay in Crowne Plaza, clean room, convenient location, friendly hotel employees etc. Although encountering some issues during our stay, the gentleman (sorry that we forgot to ask for his name) at the front desk was so helpful and willing to solve the problems promptly. Liam Lu at the concierge was so helpful during our stay. He is so friendly and very professional in doing his jobs. They are definitely an asset to the hotel. We will stay in Crowne Plaza again next time when travelling to Shanghai."

"The room was very spacious the staff were amazing and very helpful even the staff u rarely meet like the cleaners are super friendly and do a amazing job thank you for everything "

"The room is very clean and washroom is lovely. "

"Club lounge and everything a about the hotel is fabulous!"

"clean room, staff, amenities, and great free breakfast with so much variety. "

"Room is clean and staff are professional and the place is conveniently close to the shopping center and the bund"

"The staff was friendly, was offered a free upgrade to a corner room. Although the rooms were abit dated but rooms and hotel were always clean! Recommand will choose this hotel again!"

"Room was great! Amazing staff! Marry was wonderful!"