Laundry room

Reviews of La Residence Suite Hotel

2.5 out of 5
La Residence Suite Hotel
475 100th Ave NE, Bellevue, WA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 168 out of 290 reviews" "
Rating 8 - Good. 90 out of 290 reviews" "
Rating 6 - Okay. 19 out of 290 reviews" "
Rating 4 - Poor. 7 out of 290 reviews" "
Rating 2 - Terrible. 6 out of 290 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jagadeesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Front Desk on 18 Mar 2024
Thank you for staying with us, we hope to see you again the next time you visit Bellevue!

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the noise our neighbors made late at night. They were loud and the staff didn’t do anything about it. Everything else was fine. We liked the proximity to both the event I attended during the day and the shopping my wife enjoyed.
Stayed 1 night in Feb 2024
Response from Front Desk on 7 Mar 2024
Thank you for the five-star review! We are sorry you had a less than pleasant experience with a guest after hours. We are going to talk to the people that answer the phone after hours and remind them of the appropriate actions that need to be taken in situations like this. We look forward to hosting you again in the future!

10/10 Excellent

Valeria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The grab and go breakfast was great with a lot of options. Would stay here again.
Stayed 2 nights in Feb 2024
Response from Front Desk on 19 Feb 2024
Thank you for your great review! We're glad you enjoyed your stay and we look forward to welcoming you back for another stay in the future!

10/10 Excellent

Joceline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 14 Jan 2024
Thank you for staying with us at La Residence Suite Hotel, we are glad you enjoyed your stay!

10/10 Excellent

Juan, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for everything. It was a great stay
Stayed 4 nights in Dec 2023
Response from Front Desk on 29 Dec 2023
Thank you, we are happy to hear you enjoyed your stay with us. We look forward to hosting you again in the future!

10/10 Excellent

Alissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff were friendly. The rooms are spacious and clean. Close walk to downtown Bellevue. Mall access across the street. Highly recommend this hotel.
Stayed 1 night in Dec 2023
Response from Front Desk on 27 Dec 2023
Thank you for the positive review! We're glad you enjoyed your stay. We look forward to hosting you again in the future!

10/10 Excellent

Nanette

Stayed 1 night in Dec 2023
Response from Front Desk on 27 Dec 2023
Thank you, we are happy to hear you enjoyed your stay with us. We appreciate your feedback!

10/10 Excellent

NORMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk on 27 Dec 2023
Thank you for staying with us at La Residence Suite Hotel, we are glad you enjoyed your stay!

10/10 Excellent

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and easy walking distance to everything!
Stayed 2 nights in Dec 2023
Response from Front Desk on 11 Dec 2023
Thank you for your great review! We're glad you enjoyed your stay and we look forward to welcoming you back for another stay in the future!

8/10 Good

Richard

Stayed 2 nights in Dec 2023
Response from Front Desk on 11 Dec 2023
Thank you for the positive review! We're glad you enjoyed your stay. We look forward to hosting you again in the future!

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Room conditions so clean and good
Stayed 1 night in Nov 2023
Response from Front Desk on 6 Dec 2023
Thank you. We are happy to hear you enjoyed your stay with us. We appreciate your feedback!

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are friendly and responsive to request that arise. Good selection for grab & go breakfast. Beds & rooms are spacious & comfortable. Larry on the staff is always there with a smile & warm greeting.
Stayed 2 nights in Nov 2023
Response from Front Desk on 28 Nov 2023
Thank you for your great review! We're glad you enjoyed your stay and we look forward to welcoming you back for another stay in the future!

6/10 Okay

Holly

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we lst got to our room -It had a terrible smell- Like old apartment with wet wood. We told the desk gal-we had to turn the air condition on and open windows. Got better after that.
Stayed 1 night in Nov 2023
Response from Front Desk on 14 Nov 2023
Thank you for sharing your recent experience with us. We appreciate your honest feedback, and we apologize for any inconvenience you encountered upon entering your room. We're glad to hear that the situation improved.We take guest feedback seriously, and even though we couldn't identify a specific smell or attribute it to any water damage as none has occurred, we understand that your comfort is of the utmost importance. Our team has conducted a thorough inspection of the room once you brought this to our attention upon your check out, and have ensured that any potential sources of odors have been rectified.Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Excellent

Lidia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay again!
This is an older apartment building that has been turned into a hotel. It is family run and although it’s older they have done some really nice touches to bring it up to date & modern. Nice furniture & accessories in our room & throughout the hotel. We stayed in a one bedroom which would be considered an apartment. Kitchen fully equipped & the king bed, bedding etc was very comfortable. Rooms are very spacious and it was very clean. Excellent location, all walkable, if wanting to shop, dine or catch a movie around the Bellevue Square area. The continental breakfast bar which was included with our stay was great!
Stayed 2 nights in Oct 2023
Response from Jessica on 30 Oct 2023
Thank you for your great review! We're glad you enjoyed your stay and we look forward to welcoming you back for another stay in the future!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from Front Desk on 23 Oct 2023
Thank you, we are happy to hear you enjoyed your stay with us. We appreciate your feedback!

10/10 Excellent

Sonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a way better option than Airbnb, you aren't going to have to do a list of things when you leave lol. Check in was simple, parking was right out front on a very safe street. Bellevue is a really nice suburb and is super safe, we walked everywhere from the hotel. Shopping across the street(giant upscale mall)and so many restaurants, in Old Town or around the shopping and museum area. There is also a beautiful park right across the street. The rooms have everything you need to just stay in and prepare food there. Full refrigerator, stove, dishwasher, pots pans, everything. King size bed is extremely comfortable. The rooms are very clean. It was the perfect day and I would definitely stay again. Another note is how quiet this place was. Usually another hotels, maybe some that are newer you can hear everything especially people going in and out of their doors. But honestly it felt like we were the only ones there even though I know we weren't because I could see people parking in the front. Lol
Stayed 2 nights in Oct 2023
Response from Jessica on 31 Oct 2023
Thank you for taking the time to write such a kind review, we are happy to hear you enjoyed your stay. We look forward to hosting your next stay in Bellevue!

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Front Desk on 14 Oct 2023
Thank you for your great review! We're glad you enjoyed your stay and we look forward to welcoming you back for another stay in the future!

10/10 Excellent

Miriam, Sammamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic location and hotel It feel like home
Response from Front Desk on 23 Oct 2023
Thank you for taking the time to write such a kind review, we are happy to hear you enjoyed your stay. We look forward to hosting your next stay in Bellevue!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Front Desk on 9 Oct 2023
Thank you, we are happy to hear you enjoyed your stay with us. We appreciate your feedback

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older property but clean and location is A+++
Location location location. Conveniently located right in front of the Bellevue square which also can give you access to Lincoln square etc. Bellevue downtown park is only about a block away. We absolutely loved the location. The building itself is old, some has been renovated but the building, room etc were very clean. Almost spotless in some areas. What we noticed was at most hotels ( even newer ones ) under the couch was always a spot that never get cleaned.. but when my toddler dropped her toy, i had to grab them under the couch and I can tell you it was spotless.. great job! Front desk ladies ( when checking in and checking out ) were very friendly and welcoming. The housekeeper in the morning was also a sweet lady. Kudos everyone! One thing we hated the most was the sliding doors.. the sliding doors in the bedroom are very squeky and hard to open/close. And also the sliding door in the kitchen is not working. It would not slide at all. Other than that, for the location alone, we would definitely be back!
Stayed 2 nights in Oct 2023
Response from Front Desk on 11 Oct 2023
Thank you for taking the time to write such a kind review, we are happy to hear you enjoyed your stay. We talked with our maintenance crew about your pocket sliding doors, sometimes the kitchen sliding doors are quite hard to open and close because they have been in the open position for many years. We are also in the slow process of remodeling; the lobby, workout room, and each individual room one at a time are slowly getting a brand-new overhaul. We appreciate your feedback and look forward to welcoming you back when visiting Bellevue in the future!

8/10 Good

Alex

Stayed 2 nights in Oct 2023
Response from Front Desk on 25 Oct 2023
Thank you for the positive review! We're glad you enjoyed your stay. We look forward to hosting you again in the future!

10/10 Excellent

Kenneth, Spokane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were impressed with the size of the room. Actually more of an apartment.
Stayed 1 night in Sep 2023
Response from Front Desk on 22 Sept 2023
Thank you for taking the time to write such a nice review! We are pleased to hear you enjoyed your stay, we hope to host your next stay as well!

8/10 Good

Franchesca

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, close to essentials and the beach. Clean and overall served its purpose for our brief trip. Comfy bed was great but the recliner was weird.
Stayed 2 nights in Sep 2023
Response from Front Desk on 13 Sept 2023
Thank you for taking the time to write us a review, we are glad you enjoyed your stay! We hope to host your next stay in the future!

8/10 Good

Penny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jessica on 11 Sept 2023
Thank you for the positive review! We're glad you enjoyed your stay. We look forward to hosting you again in the future!

10/10 Excellent

Regina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jessica on 11 Sept 2023
Thank you for the positive review! We're glad you enjoyed your stay. We look forward to hosting you again in the future!

10/10 Excellent

Karina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved this place, it is like a bed and breakfast. The rooms are super comfy, bedding from a 5 star hotel! Loved the location and the cleanliness. I travel quite a lot, and I avoid hotels...I try to stay in cozy places and this was perfect. Amazing customer service....my favorite part, their dog and their cat
Stayed 3 nights in Sep 2023
Response from Front Desk on 7 Sept 2023
Thank you for taking the time to write such a kind review, we are happy to hear you enjoyed your stay. We look forward to hosting your next stay in Bellevue!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice suite with a short walk to the downtown.
This is a great hotel within easy walking distance of downtown Bellevue and Bellevue Square. Keep in mind that the front desk is only open from 7 AM to 9 PM so you need to check in during those hours. Of course once you’re checked in you can come and go as you please as there is a side door with room key entry. The hotel is very clean and quiet. I loved having the kitchen and the separate living room. This is great for couples who have one or two smaller children that don’t mind sleeping on the pull out sofa bed. The breakfast wasn’t anything special and I did not care for the coffee, but it was nice to have a small selection of granola bars, pastries, and some apples and bananas. The hotel staff were nice. This will be my preferred hotel in Bellevue from now on.
Stayed 2 nights in Aug 2023
Response from Jessica on 29 Aug 2023
Thank you so much for your thoughtful review! We're delighted that you enjoyed your stay at our hotel. We appreciate your feedback and look forward to welcoming you back when visiting Bellevue in the future!

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Front Desk on 28 Aug 2023
Thank you, we are happy to hear you enjoyed your stay with us. We appreciate your feedback!

2/10 Terrible

Sara

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Jessica on 21 Aug 2023
Thank you for your feedback on your recent stay at our hotel. We apologize for any shortcomings you experienced. To better understand your concerns and address any issues, please provide us with more specific details about your experience or areas that were unsatisfactory. We aim to provide exceptional service and a comfortable environment for all our guests. Please feel free to contact us to discuss your concerns further. Thank you once again for your feedback.

8/10 Good

Carly

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023
Response from Jessica on 21 Aug 2023
Thank you for the positive review! We're glad you enjoyed your stay. We look forward to hosting you again in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great suite at a great price
La Residence gave us a great suite, with a real kitchen, comfy dining - living room, good bedroom with a spacious bath. It has on site parking and great location.
Stayed 3 nights in Aug 2023
Response from Front Desk on 14 Aug 2023
Thank you for your great review! We're glad you enjoyed your stay and we look forward to welcoming you back for another stay in the future!

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast and parking was nice.
Stayed 2 nights in Aug 2023
Response from Front Desk on 14 Aug 2023
Thank you, we are happy to hear you enjoyed your stay with us. We appreciate your feedback!

8/10 Good

Xiaobing

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel and the neighboring area are very quiet, and quite close to the commercial center of Bellevue. Only cold breakfast is offered, but the quality is quite good.
Stayed 5 nights in Jul 2023
Response from Jessica on 2 Aug 2023
Thank you for the positive review! We're glad you enjoyed your stay. We look forward to hosting you again in the future!

2/10 Terrible

Valerie

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The place smelled very bad. After flushing the toilet the water wouldn’t run to was hands. I told the front staff that we’d be using the sofa bed, and asked for extra blankets. When coming back there were no extra blankets so my daughter and I had to sleep with none. I’d like a refund.
Stayed 1 night in Jul 2023
Response from Jessica on 27 Jul 2023
We apologize for any inconvenience or miscommunication you encountered during your stay at our hotel. We prioritize our guests' comfort, and to ensure that all of our rooms are equipped with extra blankets and pillows, conveniently stored in the closet of the main bedroom. Additionally, emergency weekday and weekend overnight contact information is visibly displayed throughout the hotel, on both the hotel front doors and the phones within the rooms. This ensures that we have a staff member readily available to assist you at any time. We regret that we did not receive any calls regarding these matters during your stay, as we are dedicated to providing immediate assistance and meeting all your needs promptly. Your feedback is important to us, and we appreciate you bringing these issues to our attention. After learning about the issues, you faced, we promptly reached out to discuss the situation with you and reached a resolution by arranging a partial discount for the inconvenience.

8/10 Good

Mike

Stayed 1 night in Jul 2023
Response from Jessica on 10 Aug 2023
Thank you for taking the time to write us a review, we are glad you enjoyed your stay! We hope to host your next stay in the future!

10/10 Excellent

Yevheniia

Liked: Cleanliness, staff & service, property conditions & facilities
The room was comfortable, clean. A little outdated, but quite good. Great bed.
Stayed 1 night in Jun 2023
Response from Front Desk on 20 Jun 2023
Thank you for taking the time to write us a review, we are glad you enjoyed your stay! We hope to host your next stay in the future!

10/10 Excellent

Pamela, Thornton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Nicely furnished. Friendly staff. Appreciate that they welcome pets. Only issues were no stopper in bathtub and no place to conveniently dispose of doggie poop bags...
Stayed 2 nights in Jun 2023
Response from Front Desk on 16 Jun 2023
Thank you for taking the time to write such a kind review, we are happy to hear you enjoyed your stay. We talked with our maintenance crew and had them take care of the bathtub stopper as we were unaware beforehand, and have informed management of your concern for a doggy bag disposal area. We look forward to hosting your next stay in Bellevue!

10/10 Excellent

mollie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was really nice; updated, super clean, helpful staff and in a great location.
Stayed 2 nights in Jun 2023
Response from Jessica on 5 Jun 2023
Thank you for your great review! We're glad you enjoyed your stay and we look forward to welcoming you back for another stay in the future!

2/10 Terrible

Gabriel

Stayed 7 nights in May 2023
Response from Jessica on 5 Jun 2023
Thank you for your feedback on your recent stay at our hotel. We apologize for any shortcomings you experienced. To better understand your concerns and address any issues, please provide us with more specific details about your experience or areas that were unsatisfactory. Your feedback is essential in helping us improve our services.We aim to provide exceptional service and a comfortable environment for all our guests. Please feel free to contact us to discuss your concerns further.Thank you once again for your feedback.

10/10 Excellent

Radyl

Stayed 1 night in Jun 2023
Response from Front Desk on 23 Jun 2023
Thank you, we are happy to hear you enjoyed your stay with us. We appreciate your feedback

6/10 Okay

Yiu Wah Clement

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2023
Response from Front Desk on 2 Jun 2023
Thank you for taking the time to write a review, we appreciate your feedback! Our commitment to improving the comfort of our guests is our top priority. We look forward to the opportunity to welcome you back in the future!

8/10 Good

Satya, SALEM

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in May 2023
Response from Jessica on 1 Jun 2023
Thank you, we are happy to hear you enjoyed your stay with us. We appreciate your feedback!

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023
Response from Jessica on 30 May 2023
We are glad you enjoyed your stay with us, we hope you consider our hotel for your next visit to Bellevue.

6/10 Okay

agnes

Old
Stayed 1 night in May 2023
Response from Jessica on 30 May 2023
Thank you for taking the time to write a review, we appreciate your feedback! Yes, we are an older building but we are currently in the process of remodeling our suites and making necessary updates to the workout room, lobby, etc. Thank you for staying with us!

6/10 Okay

Cynthia, Poulsbo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff is trying hard but the property is old and looks it. Everything was very clean, but the hallways had an unpleasant smell.
Stayed 1 night in May 2023
Response from Jessica on 30 May 2023
Thank you for taking the time to write a review, we appreciate your feedback! Yes, we are an older building but we are currently in the process of updating & remodeling our suites, lobby, gym, etc. We did recently just put new carpet in the hallways. Our commitment to improving the comfort of our guests is our top priority. We look forward to the opportunity to welcome you back in the future!

8/10 Good

Jaime

Liked: Staff & service
The furniture and kitchen appliances are quite run down.
Stayed 1 night in May 2023
Response from Front Desk on 19 May 2023
Thank you for taking the time to write a review, we appreciate your feedback! Yes, we are an older building but we are currently in the process of updating & remodeling our suites a few rooms at a time, you may have stayed in a suite that was not fully remodeled (new bathroom, new carpet, new kitchen, etc.) or just partially remodeled. Our commitment to improving the comfort of our guests is our top priority. We look forward to the opportunity to welcome you back in the future!

10/10 Excellent

SAAIDA

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean quiet hotel. I love to be back and stay there next time.
Stayed 4 nights in May 2023
Response from Jessica on 8 May 2023
Thank you for your great review! We're glad you enjoyed your stay and we look forward to welcoming you back for another stay in the future!

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service
The location in West Bellevue is great. Have stayed there before. The rooms are tired and need updating. However the property is located in a very expensive area, and wounder if remodeling isn't worth the potential high value of the land
Stayed 1 night in Apr 2023
Response from Jessica on 27 Apr 2023
Thank you for taking the time to share your feedback on your recent stay with us. We appreciate your loyalty to our hotel. Although we are an older hotel, we are actively updating and renovating our rooms to enhance our guests' experience. Our commitment to improving the comfort of our guests is our priority, and we thank you once again for sharing your thoughts with us. We look forward to the opportunity to welcome you back in the future!

10/10 Excellent

Jeff

Stayed 2 nights in Apr 2023
Response from Front Desk on 13 Apr 2023
Thank you, we are happy to hear you enjoyed your stay with us. We appreciate your feedback!

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Front Desk on 24 Apr 2023
We are glad you enjoyed your stay with us, we hope you consider our hotel for your next visit to Bellevue.