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"Our stay was defined by exceptional warmth and dedication from start to finish. Seamless Check-in and Flexibility: The check-in process was nothing short of phenomenal. Tanmay at the front desk was proactive, getting one room ready by 10:00 AM and the second by 11:00 AM, well ahead of the 2:00 PM standard time. This exceptional effort made for a great start! Above-and-Beyond Dining: The kindness continued at Cal 27. Even though our breakfast technically began the next day, the staff didn't hesitate to welcome us. Nasir, Redima, and Naïm were absolutely phenomenal, providing amazing, personalized attention and making us feel instantly welcome. Thoughtful In-Room Service: Room service and in-room dining were prompt and perfectly executed. Housekeeping did an incredible job, leaving fresh sheets, rose petals, and a thank you note. Furthermore, they proactively noticed our request for extra water the day before and ensured we had a generous supply waiting—a detail that speaks volumes about their care. Integrity That Shines: The lasting impression was the incredible dedication shown as we departed. After checking out, a member of the room service staff ran down to the lobby to find us and return a polo shirt we had forgotten in the room. The staff here consistently demonstrates thoughtful, caring, and genuinely warm service, making our stay absolutely exceptional. We look forward to returning soon!"