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Top Ruiru Hotel Reviews
Hyatt Place Nairobi Westlands
10/10 Excellent
"Hyatt Place is a great hotel, conveniently located within a short walking distance of nearby restaurants and clubs. The property is well-maintained, and the staff are incredibly helpful, welcoming, and hardworking. My one significant piece of feedback is the hotel's inability to provide small change or break larger bills. I genuinely wanted to show my appreciation to the hardworking staff through tips, but unfortunately, the hotel was unable to assist. What surprised me most was that every other hotel I stayed at during my trip, including the safari lodges in the Masai Mara and Lake Naivasha, managed to provide change despite being in remote locations. I strongly believe hotels should keep smaller denominations readily available so guests can recognize and reward staff for their excellent service. It's a small detail that can make a big difference, especially for the employees who work so hard to create a wonderful guest experience. Overall, I enjoyed my stay and would recommend Hyatt Place, but I hope management takes this feedback into consideration."
JW Marriott Hotel Nairobi
10/10 Excellent
"Great stuff, location and amenities"
Radisson Blu Hotel & Residence, Nairobi Arboretum
10/10 Excellent
"Excellent"
Trademark Hotel
10/10 Excellent
"The staff are exceptionally friendly, and the wide range of amenities at Village Market makes it a convenient and enjoyable place to stay"
Crowne Plaza Nairobi Airport by IHG
8/10 Good
"I wanted my statement to show I was charged $3900 shillings for the breakfast on 10/15/26. They were unable to do this. I needed this for travel reimbursement purposes. It would be nice if they could exchange shillings for USD."
Nairobi Serena Hotel
10/10 Excellent
".."
Holiday Inn Nairobi Two Rivers Mall by IHG
10/10 Excellent
"Rooms were kept cleaned daily. Staff are friendly helpful & polite. Laundry service available. Breakfast had plenty of options. Dawa (kenya tea is a must try) Beautiful surroundings. Convenience of the mall Lots to do onsite . I intend to stay here again. We were welcomed & well looked after by the staff. I highly recommend this hotel."
Radisson Blu Hotel Nairobi Upper Hill
10/10 Excellent
"I'll definitely go back"
Lotos Inn & Suites, Nairobi
10/10 Excellent
"Clean room. Lovely staff at desk and restaurant"
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